Salesloft
SalesloftReviews from AWS customer
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Happy Daily User
What do you like best about the product?
I like the fact that you can send out many emails and customize the outreach to still make it look genuine. In addition the fact that you can track opens and clicks is amazing.
What do you dislike about the product?
Sometimes when leads have been through multiple cadences, it gets a little fuzzy whether the opens and clicks are attributed to the current campaign or a previous or concurrent cadence.
What problems is the product solving and how is that benefiting you?
The main problem I am solving is sending our mass customized messaging that still has a personal feel. And the benefits are that it saves so much time and makes me efficient.
BDR Manager Review
What do you like best about the product?
ability to report, gain insight, keep the team on the same page
What do you dislike about the product?
lack of ability to drill into reporting and lack of dashboards in SLoft
What problems is the product solving and how is that benefiting you?
call coaching, trusting bdr call data, drawing insights from effectiveness of messaging
Recommendations to others considering the product:
have your messaging done pre-implementation so you can go-live ASAP
Made life easier
What do you like best about the product?
I like the cadences! I like being able to add contacts to certain cadences and not worrying about if I made a call/sent email. The cadence basically maps out my day.
What do you dislike about the product?
Sometimes emails are sent without subject lines and I'm not sure if that's an admin issue or a salesloft
What problems is the product solving and how is that benefiting you?
I like having my day mapped out. I like being able to review my calls, get updates on when my emails are opened and how often, I like being able to cancel emails from sending if I made an error.
Intuitive, fast and reliable
What do you like best about the product?
SalesLoft is very easy to figure out and use. It's fast (uploading / retrieving data) and we've never had any reliability issues (syncing problems, email errors etc).
What do you dislike about the product?
Our experience of SalesLoft has been positive so far.
What problems is the product solving and how is that benefiting you?
Ability to scale up email without losing the personal touch.
Recommendations to others considering the product:
Strongly recommend SalesLoft, especially if you already use Salesforce.
Makes organization super easy. Able to send out 4x more emails everyday.
What do you like best about the product?
Cadences. They take the thought out of when to call and email and allows you to do 4x the work.
What do you dislike about the product?
Sometimes the comments of my notes are too small and don't stand out so when I'm doing my daily tasks, I don't review the information before calling and end up repeating my message.
What problems is the product solving and how is that benefiting you?
Sending out tons of emails, especially during Covid-19. Trying to load in as many contacts as possible.
Recommendations to others considering the product:
Learn it as fast as you can so you can implement right away.
Useful tool, still too Manual
What do you like best about the product?
It simplifies work, as it permits to reach a big amount of accounts very quickly, using templates and syncing with Linkedin Sales Nav and Sales Force. Quickly checking the e-mails and clicking send one time permits to reach all leads.
It organizes reaching out flow, so that no contact is left behind.
It organizes reaching out flow, so that no contact is left behind.
What do you dislike about the product?
The connection with Sales Nav is not strong enough. Eg.:
- When a response is received in sales nav InEmail, SF won't automatically remove the contact from the Cadence.
- Templates can't be used in Sales Nav inEmails, so manually messages should still be written.
- There are two buttons to click when sending an InEmail: one to send it, and another to skip to the next contact. One button would make the process faster, as it is for sending regular e-mails through SalesLoft. It may sound picky, but when reaching out 100 contacts, clicking one or two buttons make a difference.
No useful reports:
- An Excel or any other external tool is needed to track results, as reports shown are all "group" reports from the whole company, from people that have no relation with my work.
- The tool "success" for a lead can be used, but then I can't see it in a report.
- A perfect report I would need should indicate:
1) How many accounts -and contacts- am I trying to reach
2) How many contacts were added in a certain period of time.
3) How many accounts have been successful. (independently of which of the contacts in the account have replied).
4) How many -and which- contacts have replied, how many have been interested in the proposal, how many said they were not interested.
Being able to quickly check which are the contacts related to an account:
- When talking to a lead, it's useful to quickly check which other contacts have I been trying to reach from this company. I'm currently checking this in an Excel spreadsheet. Eg: When searching in the search bar for an Account, it will show the account and then different contacts, but these contacts are not necessary the ones I'm reaching out, but other teams contacts.
-At the company I work for, the same Account may have different owners depending on the location. But in SalesLoft, only one account exists with one owner, and all contacts from different owners are in this same account. It's impossible to find my contacts this way.
- When a response is received in sales nav InEmail, SF won't automatically remove the contact from the Cadence.
- Templates can't be used in Sales Nav inEmails, so manually messages should still be written.
- There are two buttons to click when sending an InEmail: one to send it, and another to skip to the next contact. One button would make the process faster, as it is for sending regular e-mails through SalesLoft. It may sound picky, but when reaching out 100 contacts, clicking one or two buttons make a difference.
No useful reports:
- An Excel or any other external tool is needed to track results, as reports shown are all "group" reports from the whole company, from people that have no relation with my work.
- The tool "success" for a lead can be used, but then I can't see it in a report.
- A perfect report I would need should indicate:
1) How many accounts -and contacts- am I trying to reach
2) How many contacts were added in a certain period of time.
3) How many accounts have been successful. (independently of which of the contacts in the account have replied).
4) How many -and which- contacts have replied, how many have been interested in the proposal, how many said they were not interested.
Being able to quickly check which are the contacts related to an account:
- When talking to a lead, it's useful to quickly check which other contacts have I been trying to reach from this company. I'm currently checking this in an Excel spreadsheet. Eg: When searching in the search bar for an Account, it will show the account and then different contacts, but these contacts are not necessary the ones I'm reaching out, but other teams contacts.
-At the company I work for, the same Account may have different owners depending on the location. But in SalesLoft, only one account exists with one owner, and all contacts from different owners are in this same account. It's impossible to find my contacts this way.
What problems is the product solving and how is that benefiting you?
The same described in the first question. And I use it because it helps me save time and organize work. But I still rely on an Excel Spreadsheet, for information that could be extracted directly from SalesLoft.
Recommendations to others considering the product:
It helps, but it's still too manual, you'll need an excel spreadsheet too.
Helpful when making prospecting more efficient.
What do you like best about the product?
The email and call features as well as the linkedin integration.
What do you dislike about the product?
That once someone uploads a contact, they own that contact forever.
What problems is the product solving and how is that benefiting you?
Connecting with prospective clients in large numbers.
Recommendations to others considering the product:
Bookmark it and use it everyday to keep up and stay efficient
Great solution for Sales Productivity
What do you like best about the product?
All in one solution for sales productivity. SalesLoft has become the central control for AskNicely's lead management and outbound prospecting activities. Its easy to spin up cadences, all email comm's integrate with Salesforce, and all calls are logged for coaching and development.
What do you dislike about the product?
Call quality can be iffy at times especially when dialing internationally. There seems to be delays that I wouldn't experience on a cellular connection. Also the notifications of prospects who are opening emails can be misleading.
What problems is the product solving and how is that benefiting you?
Improving sales efficiency and productivity. Without a tool like SalesLoft we wouldn't be able to canvass the market at scale.
Great sales tool which helps to stay connected with markets. I provides useful insights.
What do you like best about the product?
Navigation through Salasloft and controlling. The experience I had with your supporting team, they doing a great job and every time I have a question they respond with great passion to help. Next thing I like is reporting from calls and emails campaigns. Setting up dashboards is easy and it is intuitive. Altogether, it is a great tool that helps our organisation to grab the attention of potential leads and update existing customers with new features and offers. In the end, I like the colours and design of SalesLoft...
What do you dislike about the product?
Making and sending cadences, it is not user friendly at all, then there is a problem whit showing the opening rate of sent emails. In my opinion, setting up candaces should be easier and user friendly. So my advice would be to improve user experience end ease use of the cadences. All rest of SalesLoft is satisfying and user friendly.
What problems is the product solving and how is that benefiting you?
sales campaigns, raising awareness, reaching potential clients and response metrics. Invitation for webinars and events. updating customers about product and services. Follow up with potential leads from events and trade shows. The best help is response rates metrics and reports and what I personally like is call options and call reporting.
Recommendations to others considering the product:
Sales with one click... It speeds up sales cycles, it helps to understand modern fast pace markets, customer behaviour and response on the market needs. The best value in my case is that provides insight into leads actions and responses.
Very powerful. But beware
What do you like best about the product?
Salesloft true power is from allowing you to get into the "flow" state. It's an activity engine that allows you to execute on many different trains of action.
What do you dislike about the product?
There are a bunch of little annoyances like no keyboard shortcuts, you have to dig for account information with every step (I wish there was a floating company info panel on every contact page), integrations break all the time, automation rules cause plenty of issues, support team is hard to reach. I wish there was a better way to search through recorded calls. There's no way to exclude tags from a search. There should be a way to share a recording link (not the page it's on) and show the person's info on a page instead of just a wav file. There's no way to skip steps while ON a Person page. There's a lot to be improved in terms of user experience.
What problems is the product solving and how is that benefiting you?
Before Salesloft I used outlook. I was disorganized and I had no way to track what was working. I had no automation and had to do everything manually. I also had no way to do account-based selling. I also used RingCentral and it wasn't really tied very well to the CRM and didn't log calls very well. I also like that Salesloft puts company news and linkedin right there on a person's page along with past opps and easy access to the account.
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