Salesloft
SalesloftReviews from AWS customer
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Organized Product
What do you like best about the product?
Very easy to make new cadences, analyze campaign statistics and mirror the work of others
What do you dislike about the product?
Hard to work with customer support - when there's a software issue, wish there was a live chat or faster way to request help
What problems is the product solving and how is that benefiting you?
Staying on top of different companies / knowing which leads are engaging with the content I share
Great tool for Saas
What do you like best about the product?
I love being able to track open rates and click rates in real-time
What do you dislike about the product?
I don't like how when I open a thread it racks my open as the open for my prospect.
What problems is the product solving and how is that benefiting you?
I've been able to solve any organizational and time management issues I had previously by having my day laid out in front of me.
SalesLoft helps us get to our leads.
What do you like best about the product?
SalesLoft helps us keep track of and contact our leads. It has a great dialer and email tools for reaching leads quickly and efficiently.
What do you dislike about the product?
SalesLoft can be clunky and hard to use at times. It has a learning curve that takes a while to master.
What problems is the product solving and how is that benefiting you?
SalesLoft has helped us contact leads faster and more often. Our sales process has been shortened because of SalesLoft.
Recommendations to others considering the product:
I think they're one of the best on the market today.
Great to align Marketing and Inside Sales
What do you like best about the product?
How easy it is to use. Really easy to admin and really easy to implement.
What do you dislike about the product?
The caller does not support all international numbers yet
What problems is the product solving and how is that benefiting you?
We put our troops aligned. Basically Marketing could create the right content for the Inside sales team to use, and this team got their cadences ready to be accomplished with success. That is key to improve the customer experience when talking to a brand, and thanks to Salesloft we are getting at that point
Great Customer Support
What do you like best about the product?
I chatted Clayton from my account asking about a feature update that would help my sales team internally. They actually made an update to the software that solved the problem in hours (maybe minutes?)! Very grateful for the quick turnaround.
What do you dislike about the product?
Sometimes the bi-directional integration with Salesforce won't work. I'll get an error when updating a field in Costello. Most of the time it works though.
What problems is the product solving and how is that benefiting you?
Managing pipelines. Helps keep you organized on all your active deals.
Recommendations to others considering the product:
Definitely helps give you a quick clean view of what you're working. Customer support is fast and helpful.
Great potential, terrible implementation once you get into day-to-day user experience
What do you like best about the product?
I like the activity feed where all my dials, emails, etc. are all logged to a single screen so I can refresh myself quickly
What do you dislike about the product?
Everything runs server-side with a great deal of lag and features/functionality is constantly breaking as the push silent updates. We've seen a dramatic decrease in output/performance from our team since rolling out the tool because so much time is spent fighting with the interface and touches are just going out incomplete because it's too difficult to tailor messaging since typing has massive lag (hard to know if you've typed what you meant to) and formatting is bizarre (emails appear normal but then send with obvious form fill formatting issues). Numerous calls and "virtual ridealongs" with support have determined that there is no solution for what we are experiencing despite our correct use of the tool.
What problems is the product solving and how is that benefiting you?
It's great for tracking activity due dates and taking notes on past conversations. Having all of that in one place is incentivizing enough to keep trying to make it work.
Recommendations to others considering the product:
Try using it as a rep and not just an admin. Basic functionality doesn't work well and goes unnoticed in the demo/trial period.
Salesloft Review
What do you like best about the product?
Automation of sales cadences makes it easy to organize a day.
What do you dislike about the product?
Sending emails to customers who already responded...
What problems is the product solving and how is that benefiting you?
Organizing daily workflow
Positive views and information about SalesLoft.
What do you like best about the product?
Salesloft has enabled us get into contact with the customer hear their views and interact with them. It has reduced paperwork since everything is fully automated. It is well organized and using it is easy.
What do you dislike about the product?
Sometimes it disappoint by loading very slow when am working against time.
What problems is the product solving and how is that benefiting you?
Salesloft enables user integrate email tracking and sales calls, it also enable us overlook on sales performance by keeping track of data and records. It also allows user create email templates and share them across team.
Recommendations to others considering the product:
This software does not only allow you make steps in boosting sales it also help in keeping track of the same, we have tried it out and we have no regrets recommending it to anyone.
The team for a great experience!
What do you like best about the product?
The team at Costello has been incredible. From the sales process to post-sales, the Costello team is on top of ensuring you have any resources needed to make this tool easy to use.
What do you dislike about the product?
Not so much something I dislike as much as something that Costello really listens to. I often find limitations with the product, as it is still developing. That team does a phenomenal job of taking my feedback seriously and oftentimes makes my wish list a reality.
What problems is the product solving and how is that benefiting you?
We're using Costello to help highlight the variables that we think are both benefits as well as downfalls that our customers might be experiencing. The biggest benefit this tool will provide is saving time for manual reporting we have from time to time.
Thankful for Costello!
What do you like best about the product?
The seamless integration with Hubspot to take and transferring relevant notes to our CRM.
What do you dislike about the product?
Sometimes prospects don't follow the normal playbook so the tool can be a little bit distracting from having an organic conversation. This isn't Costello's fault though!
What problems is the product solving and how is that benefiting you?
Ensuring we have a consistent process in all of our sales conversations and are gathering the important data we need to qualify leads and move the deal toward close.
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