Salesloft
SalesloftReviews from AWS customer
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4,062 reviews
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Excellent product eclipsed only by the service
What do you like best about the product?
Love the automation, configurability and granularity with some of the settings. Also the customer support has been nothing short of fantastic.
What do you dislike about the product?
I dislike not being able to create some form of prospect scoring system to better sort the hottest prospects, aside from that I haven't found too many holes in the product, albeit an integration with marketo/marketing automation would be handy for tracking of website events and better targeting.
What problems is the product solving and how is that benefiting you?
Able to more effectively scale and add rigour to outbound campaigns, as well as continuity of process and evenness.
Recommendations to others considering the product:
Leverage the knowledge base of salesloft and the customer support for your own success.
SalesLoft user
What do you like best about the product?
The ability to create both template emails AND voice messages is a real time saver. Also, the tracking of what emails get opened and replied to the most is extremely helpful.
What do you dislike about the product?
wish I could easily change the "Custom Fields" in my Lead view.
What problems is the product solving and how is that benefiting you?
We can reach many more prospects / day.
We significantly increased the number of sales opportunities.
We significantly increased the number of sales opportunities.
Consistently great sales engagement tool
What do you like best about the product?
I love SalesLoft's Home page because of the Live Feed, Reminders, and Cadences To Do features that help me organize and prioritize my day. I like that you can build an endless amount of templates that you can easily create cadences with. I really like being able to see the performance of my specific emails and those of the whole team so I can collaborate with those experience more successes. Lastly, I like that SalesLoft is integrated with other systems like Salesforce and Sendoso so you can really do everything you need to do in one platform.
What do you dislike about the product?
I don't think there is anything I dislike about SalesLoft. I wish the search function worked a bit better (maybe filtering) but in its current state, it's not something I dislike.
What problems is the product solving and how is that benefiting you?
We are enabling our SDR team to get in front of more prospects in a quicker, more strategic way. Compared to automatic emailing platforms where you "set it and forget it", SalesLoft allows for much more personalization and creativity while drastically decreasing the time for SDRs to do their outreach.
Essential for Outbound Sales
What do you like best about the product?
It makes reporting so much easier for my company! Not having to log every action is great. It easily frees up half my day.
What do you dislike about the product?
I wish I could create lists of people (as opposed to tagging them or adding to a cadence). I would like to be able to make these lists to better split up who I'm targeting, who I have in the past, and who is due to be thrown back into a cadence.
What problems is the product solving and how is that benefiting you?
It really addresses the issue of administrative time delays. Like I mentioned, it easily frees up half of my day. Ease of use and time 100% are improved with sales loft.
Recommendations to others considering the product:
Just get the automation with SFDC synced up right from the get go, it can get messy if you don't.
Easy to use, automates outreach, great for marketing/lead gen with customized content
What do you like best about the product?
I like the ease of use. You create the content, add leads (great integration from SalesForce), and SalesLoft manages the rest. I don't know if I could manage a lead gen role very efficiently without a tool like this.
What do you dislike about the product?
Feedback - it would be nice to have the ability to reply to messages from within SalesLoft instead of using a plugin for Outlook. It would also be good to have a 2nd email box - it doesn't come up very often, but would still be nice. Overall, there isn't anything I really dislike.... it's more of just wanting a couple of added pieces of functionality.
What problems is the product solving and how is that benefiting you?
Automate customized outreach for lead generation. The number of emails and calls I would be able to get out each day would drastically decrease without a tool like this.
Recommendations to others considering the product:
The only hangup to a tool like this is having a great source of leads. We use Zoom. Also, make sure that you spend the time creating quality content up front and get your cadence timing before adding leads.
Salesloft is a key tool for 48in48
What do you like best about the product?
The ease of creating a cadence. And snippets, those are great, too.
What do you dislike about the product?
I would like to be able to pull specific analytics - who opened the email, for example.
What problems is the product solving and how is that benefiting you?
We need more applicants to our program. Using Salesloft, we are increasing those signups.
Recommendations to others considering the product:
Salesloft is well designed, well supported and easy to use. This is a valuable product. Definitely worth the price.
Great Sales Tracking Software
What do you like best about the product?
The cadences are easy to build and running them even easier. Interop with SFDC and LinkedIn brings the two biggest tools I use, simplifies note tracking and connecting.
What do you dislike about the product?
I would like to see persistent notes based on company. On many calls I either have pre-researched notes or discover more during the call. Currently the notes load under the task (call, email etc). It would be nice to be able to update company notes so as I am prospecting I have all the pertinent info right in front of me from contact to contact.
What problems is the product solving and how is that benefiting you?
Organizing prospecting conversations.
Recommendations to others considering the product:
If you are looking for a sales tracking software with usable metrics, get on board.
Seamless, well-integrated platform for easy outreach
What do you like best about the product?
It just works! With SalesLoft, there's no reason to not be achieving a high number of call & email outreach activities. They've also made it easy to gain valuable/personalization data on each contact, just as you're about to call or email!
What do you dislike about the product?
Sometimes the dialler can be a bit glitchy, but it's been a non-existent issue in recent months. I'd also like to see a feature to allow for team, or two-person email cadences. This would be especially helpful for co-selling/prospecting with my Account Executive
What problems is the product solving and how is that benefiting you?
Maintaining an accurate database of original prospect email/call communication, and increasing our daily call volume - SalesLoft makes it easy to simultaneously call & read about each contact!
Recommendations to others considering the product:
This product is extremely easy for teams to adopt. Once you do adopt SalesLoft, it will very quickly be at the core of your sales outreach & communication.
Solves a lot of Problems
What do you like best about the product?
It solves a lot of usability problems when trying to implement processes in Salesforce.
Few sales people love using salesforce, it creates a lot of challenges to user processes and to tracking if users are following a business' process.
Salesloft sits nicely on top of Salesforce to help group our different leads into different cadences based on where they are in their lifecycle.
Click to Dial within salesforce and very easy to set up when compared to some other click to dial offereings.
They regularly add new features.
Few sales people love using salesforce, it creates a lot of challenges to user processes and to tracking if users are following a business' process.
Salesloft sits nicely on top of Salesforce to help group our different leads into different cadences based on where they are in their lifecycle.
Click to Dial within salesforce and very easy to set up when compared to some other click to dial offereings.
They regularly add new features.
What do you dislike about the product?
From a data management perspective it's very weak. If I were to really encourage my sales team to work 100% from salesloft then it needs more admin functionality around data - field types, validation rules etc. which is a pity because if the did work completley within salesloft I'm sure they would save much time each week but I can't sacrifice the data hygiene.
Reports are nice but could be better.
Chrome plugin could be better in terms of offering insights without having to go into salesloft.
Reports are nice but could be better.
Chrome plugin could be better in terms of offering insights without having to go into salesloft.
What problems is the product solving and how is that benefiting you?
1. Increase efficiency of Sales team
2. Implement common sales processes across the team so that everyone can follow the same process and we treat all leads the same.
3. Telephony requirements
4. Email tracking
2. Implement common sales processes across the team so that everyone can follow the same process and we treat all leads the same.
3. Telephony requirements
4. Email tracking
Great Sales Automation Toolset
What do you like best about the product?
The ability to set up and manage a team or individual cadence that includes a phone, email and other steps with Ease. This allows for the team leaders to set up team cadences as a first step and then the individuals have the ability to copy and modify it for themselves individually, allowing for much greater personalization per prospect list being targeted.
Also the ability to use the tool for more than just Sales. I manage the Customer Success team and we use the tool to send out emails and make phone calls to our customers, which extremely helpful for tracking response/open rates for CS material.
One final note is that you get out what you put in with this software. If you are not willing to take the time to build out good content, emails, call scripts, then this tool is not going to magically get you more sales. It will make it so your sales team to be effective in less time with the material that you provide in the system.
Also the ability to use the tool for more than just Sales. I manage the Customer Success team and we use the tool to send out emails and make phone calls to our customers, which extremely helpful for tracking response/open rates for CS material.
One final note is that you get out what you put in with this software. If you are not willing to take the time to build out good content, emails, call scripts, then this tool is not going to magically get you more sales. It will make it so your sales team to be effective in less time with the material that you provide in the system.
What do you dislike about the product?
The integration with Salesforce and semi-complicated contacts/accounts model makes for quite a few extra steps around keeping the database clean. There is no way to merge a duplicate contact record, meaning if there is an error in importing, you end up having to manually deleting one of the records.
What problems is the product solving and how is that benefiting you?
Outbound sales prospecting is our use case and the ability to have multiple levels of personalization allows us to tackle Account Based Selling with ease.
Recommendations to others considering the product:
If you need phone and email in automated cadences for your Sales Team, than Salesloft does the job great.
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