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Salesloft

Salesloft

Reviews from AWS customer

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External reviews

4,071 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Peter W.

Touches most bases

  • February 13, 2023
  • Review provided by G2

What do you like best about the product?
SalesLoft presents the data in a manner that's easy to follow and digest. Several good features include tagging the prospect with identifiers; managing tasks; sending calendar links; creating, managing and executing cadences, and interacting with Salesforce and Outlook.
What do you dislike about the product?
SalesLoft cannot accurately calculate the number of people who open an email if you include an attachment because the company the prospect works for often "opens" the email to scan the attachment to ensure they don't include viruses. Since so many companies do this, the number presented as emails opened cannot be trusted. Additionally, I've been using SalesLoft for a long time and haven't seen many new features added.
What problems is the product solving and how is that benefiting you?
SalesLoft provides me the ability to manage my prospect and customer outreach better, which in turn helps me increase my daily outbound productivity and overall sales performance.


    Ted G.

The transparency you need to measure impact of outreach and content engagement

  • February 13, 2023
  • Review provided by G2

What do you like best about the product?
Tracking and alerts for email opens, content clicks. Structure and automation of sales campaigns through planned cadences, with metrics that objectively measure success rates of opens, clicks.
What do you dislike about the product?
Lack of push/pull integration with Salesforce. For example, I can export Salesforce contacts to Salesloft, but I cannot import Salesloft contacts into Salesforce. It is also a bit more difficult/opaque to measure shares of emails with colleagues of the intended recipient. You can guess that an email is being shared when you see multiple/frequent opens, in different locations. It would be great to track who is opening those forwarded emails, especially if they are contacts in our CRM.
What problems is the product solving and how is that benefiting you?
Without Salesloft I would not be able to track who is opening my sales emails to understand how possible variations of ideas, content, subject lines, length, personalization, etc. work to engage the recipients.


    Joe V.

Best Prospecting tool around

  • February 13, 2023
  • Review provided by G2

What do you like best about the product?
I love the insights that it provides to those that either open emails or interact with my meeting links. The deal page is also very helpful to being successful.
What do you dislike about the product?
I don't love the importing of contacts from Salesforce. It feels clumsy and tough to do in bulk. Maybe design a tool that can easily format the lists to allow them for easier imports.
What problems is the product solving and how is that benefiting you?
This tool allows me to know if my outreach and emails are actually making a difference to my overall pipeline. Also, I am able to see, at a glance, if I am doing enough with my current deals.


    Adriana H.

Great prospecting tool

  • February 13, 2023
  • Review provided by G2

What do you like best about the product?
I really like the ease of use, cadence building, and hot leads capability.
What do you dislike about the product?
I don't like some of the "parameters" ie when an email is scheduled and you're trying to edit the body of the message.
What problems is the product solving and how is that benefiting you?
Automation of mass personalized messaging and the easy LinkedIn integration.


    Ruchita P.

Allows for automated sales outreach, with click, open, read and real time customer insights.

  • February 13, 2023
  • Review provided by G2

What do you like best about the product?
The insights about the outreach response - read, open and clicks for all my email outreach. And the calling feature is very systematic and time -saving. It calls for intelligent sales.
What do you dislike about the product?
Some of the team cadences are not customizable. And causes a robotic effect instead of creating a natural human touch. Team cadences should be customizable individually.
What problems is the product solving and how is that benefiting you?
Automated mails help in saving time and I have realized that I can utilize that extra time in other research like client history, leads etc.
My performance has increased and I can reach out to clients faster with little effort.


    Kiley H.

Love the interface and usability just some issues with domain health and emails bouncing

  • February 13, 2023
  • Review provided by G2

What do you like best about the product?
Interface
Usability
Tasks
Customizable cadences
What do you dislike about the product?
Emails bouncing so one week in particular I wanted a prospect to have more info and he did not get email, happened to lots of people
What problems is the product solving and how is that benefiting you?
Making sure I am reaching out to all my prospects


    sunil m.

Salesloft a new way to connect with your customers/prospects in a planned way

  • February 13, 2023
  • Review provided by G2

What do you like best about the product?
Cadence and analytics are super useful. love it as it helps me plan and execute in the most productive way. Thank you Salesloft.
What do you dislike about the product?
No downsize but we should give cx an opportunity if he wants to unsubscribe the next email- in the sender's email
What problems is the product solving and how is that benefiting you?
It tells me, how many emails were sent, and percentage of people opening, and how many are replying. It helps me to review my email details to ensure I plan well and change as needed on basis of available analytics.


    Julia P.

Recruiter experience

  • February 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesloft is an interactive way to communicate and follow up with current/past/future candidates regarding locums opportunties
What do you dislike about the product?
Sometimes it can glitch at the mobile version can be difficult to use at times
What problems is the product solving and how is that benefiting you?
Definiting logging calls and emails and allowing visibility in areas that may need improvement. Overall it is a great platform and very beneficial.


    Zachary P.

Mostly positive, enjoy many of SalesLoft's features

  • February 13, 2023
  • Review provided by G2

What do you like best about the product?
I like the clean UX interface and how Salesloft tracks views, opens, etc. I also like being able to call through SalesLoft.
What do you dislike about the product?
Down sides for me are how SalesLoft connects with Salesforce. It might be more of an issue with my team not using SalesLoft perfectly, but it feels like sometimes data cleanliness is hard to maintain.
What problems is the product solving and how is that benefiting you?
The problem that SalesLoft is managing is utilizing outreach cadences and being able to visualize my output as well the effectiveness of my email outreach. This is my first and only experience with a platform like SalesLoft, so I don't have much to compare it to.


    Rhiannon A.

great tool

  • February 13, 2023
  • Review provided by G2

What do you like best about the product?
it's accessible from your phone, it's clean and easy to use. it works seamlessly with Salesforce. it pulls opps from duplicate accounts
What do you dislike about the product?
when you open a sent email within gmail, it shows the prospect opened it - sometimes multiple times which triggers hot leads that aren't accurate
What problems is the product solving and how is that benefiting you?
prospecting