What do you like best about the product?

The ability to find and update existing contacts & aid in prospecting is something that I see as very useful from the beginning. As a newer user, I know there is much more information available at the click of a few buttons and filters. Anything new takes some time but with the little experience I have with ZI Sales I'm excited to the possibilities it brings and I use this daily. Also the fact that it works well with Salesforce is a nice feature too.

What do you dislike about the product?

From my limited expeience wth ZI Sales, I have found a bit of out of date content. If i could 'flag" such content it would be nice to see an update. There may be that option already but I am unaware at this time. when copying a contact into Salesforce, it would be nice to have check marks to choose what to bring over as it doesn't copy the whole info on the contact.

What problems is the product solving and how is that benefiting you?

The expanding of contact/prospect info is very helpful. Also the fact that AI writes an email and can tweak as necessary. It also exposes other contacts within am organization to bypass gatekeepers and get in touch with decision makers.