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ZoomInfo

ZoomInfo

Reviews from AWS customer

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External reviews

8,104 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Great for contact info and extensibility

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
Huge database of contact info, there's a reason they're a market leader in this regard. Pretty easy to use as an IC, but most reps opt to use it as an accessory to other systems as the in-web browser view can only take you so far.
What do you dislike about the product?
Slightly glitchy - more app performance or service issues than I'd like to see from a company their size. They also could stand to decomplicate some of their integrations setup. Their account management team is typically very hard to reach, in my experience.
What problems is the product solving and how is that benefiting you?
Helping us find contact info for prospects


    Information Technology and Services

Closest All-in-One Tool for Go-to-Market Teams I've Seen

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
It has everything needed to run a smart go-to-market program. Account intelligence, web tracking, intent data, contact information, sales sequencing, advertising.
What do you dislike about the product?
It is pricey but it's worth it. I've used it for years at multiple companies.
What problems is the product solving and how is that benefiting you?
Zoominfo allows our sales team to easily find accounts on our website or spiking with high intent, so they can focus their efforts on the best accounts. The integration with SFDC makes it easy for them to do their job.


    Accounting

ZoomInfo makes looking for information so much simpler

  • December 12, 2023
  • Review provided by G2

What do you like best about the product?
I love using the browser extension when I am calling prospects to make sure I have their most up-to-date numbers which makes reaching out and actually connecting so much easier. So easy to install and use right away. I use it almost everyday at work and it is one of my most valuable tools
What do you dislike about the product?
I think that sometimes the way that ZoomInfo interacts with Salesforce in terms of importing contacts can be frustrating especially when the right data is imported to the wrong place.
What problems is the product solving and how is that benefiting you?
ZoomInfo is solving the main problem of getting the most direct way to reach out to prospects so that I can have the conversations that matter with them


    Staffing and Recruiting

Not the greatest

  • December 11, 2023
  • Review provided by G2

What do you like best about the product?
I like that the org charts are there and I can look into company hierarchies.
What do you dislike about the product?
I don't like that the information presented is usually wrong.

The contact information is wrong I feel like 80% of the time.
What problems is the product solving and how is that benefiting you?
It is helping me see the organizations' structure that they are working through. Not that great!


    Jay C.

Highly Professional tool for growing business

  • December 11, 2023
  • Review provided by G2

What do you like best about the product?
Six months ago, we conducted a meeting where the sales representative effectively communicated the features of the software. Unfortunately, we decided not to make a purchase at that time due to the absence of a staffing agency filter in their search options.

However, it is commendable that the company took our feedback seriously and promptly incorporated the requested filter into their software. As a result, we are now utilizing the software with satisfaction. This experience underscores their commitment to actively listening to customer feedback and making necessary improvements.
What do you dislike about the product?
they are little pricy and dont offer much in free version which they should do just like apollo.io
What problems is the product solving and how is that benefiting you?
They have this nice feature of email open and follow-up sequence, which helps me keep everything organized


    Marketing and Advertising

Poor data quality, very poor account management and customer experience

  • December 07, 2023
  • Review provided by G2

What do you like best about the product?
The concept and idea of intent signals could be good at scale.
What do you dislike about the product?
The intent feature seems like a gimmic, we've not had any interaction from any outreach.

Under our company filters, we've had ads agencies showing under retail/Shopify, we're only seeing 1-2 intent signals per week now which with the known ratios of cold outreach to call booked means not just that it's not working for us, it can't at this rate.

Of the signals we've seen, numerous times the emails provided bounced or the employee has left the business so the data seems stale as well as inaccurate.

When raising this, we've had nothing but canned style reponses full of buzzwords, no one offering to address any of the issues or provide any answers.

When escalated to a sales manager, even worse we were given a template response to fob us off rather than it actually being looked into or addressed in anyway, which the individual then acknowledged that he hadn't even looked at our agreement as a manager before responding.

Appauling customer experience generally, I wouldn't be able to recommend to any business based on my experiences alone.
What problems is the product solving and how is that benefiting you?
None at all currently given how poor the customer experience has been for us.


    Commercial Real Estate

My experience has been great! 💯

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
I like the intent and websights tools the most because they allow me to determine people's interests better.
What do you dislike about the product?
I don't dislike anything, but I would love a feature that shows private companies that recently sold their interest in the business.
What problems is the product solving and how is that benefiting you?
It is helping me connect with the right people in my business. Before having it I had a hard time finding people Accredited to invest in my Fund.


    Anmol Deep S.

Best for Networking Opportunities for IT professional

  • December 05, 2023
  • Review provided by G2

What do you like best about the product?
IT professionals identify networking opportunities by providing information about industry events, conferences, and key players. This facilitates building relationships and staying connected with the IT community hence it is used very frequently.

easy to use, implement and integrate with linkedin for networking. customer support is quite proactive.
What do you dislike about the product?
Depending on the specific needs of an IT persona, they might find that certain features or aspects of ZoomInfo are less customizable than desired. This limitation could affect the tool's fit within their unique workflows.
What problems is the product solving and how is that benefiting you?
ZoomInfo can provide valuable data, its usage must comply with privacy and data protection regulations. Additionally, the effectiveness of ZoomInfo, like any tool, depends on how well it is integrated into the overall sales and marketing strategy of the IT team.


    Manish A.

Best tool for building Sales Pipeline.

  • December 05, 2023
  • Review provided by G2

What do you like best about the product?
Being into sales almost 10 yrs now, have been using Zoominfo 5 year now. Tool has helped alot throughout my sales journey. I have generated more than 7 Million USD in last 3 years. This tool has some exceptional features, it can tell you which industry to reach what time of the year also it can tell what may be the they are into market for. Talking about lead generation it never let you down, when it comes to data accuracy it is best in the Market.
What do you dislike about the product?
Since I know end to end about Zoominfo. Yes there are couple of suggestions I can give.
1) Now a days companies started using AI dialer and Zoominfo is not compatible with those dialers.
2) There are many features and filter that are of no use at all. If you remove those interface can be more interactive and intuitive.
3) Cost is the major factor for Zoominfo, only companies can afford those have good budget, so price can be major factor.
What problems is the product solving and how is that benefiting you?
Zoominfo has helped in many ways in my sales career. Starting from pick up account as per the insights given. Generating lead and gathering data across industries and geography.
Buliding sales pipeline.
Mange accounts.


    Accounting

Love ZoomInfo.com

  • December 04, 2023
  • Review provided by G2

What do you like best about the product?
I love the information presented, and how easy the access to the information.
What do you dislike about the product?
Phone Support is very expensive. When you need help, and you have th eregular email support , it takes a while for a response. By hat time, either the need is over, or you found a different way to do what ou needed to do, or is just too late. Support should be faster.
Also sometimes the information, like e0mail addresses, is not actual. need to renew information on firms and recruits more often
What problems is the product solving and how is that benefiting you?
batch emails, client info, recruits info, template creation