ZoomInfo
ZoomInfoExternal reviews
8,359 reviews
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Too convoluted and expensive for smaller businesses
What do you like best about the product?
It had contact data and user data insights.
What do you dislike about the product?
Not easy to use.
Not easy to implement.
ZoomInfo requires hours of setup, hours of management and is super quirky. Reaching out to customer support means they'll point you to hours of self help videos, answer the wrong questions, or run out of time when you meet because it takes so long to show anything (too many steps). After months and months of trying to get it to do what is promised (and stated as easy), we don't use it. Overpriced for what we have been able to accomplish.
Not easy to implement.
ZoomInfo requires hours of setup, hours of management and is super quirky. Reaching out to customer support means they'll point you to hours of self help videos, answer the wrong questions, or run out of time when you meet because it takes so long to show anything (too many steps). After months and months of trying to get it to do what is promised (and stated as easy), we don't use it. Overpriced for what we have been able to accomplish.
What problems is the product solving and how is that benefiting you?
If we need contacts, we go into ZoomInfo to find them. We've used it to export a database for ad targeting. Websights is used for backup site visit monitoring.
Zoominfo is a great resource that's easy to use.
What do you like best about the product?
Easy access to 100s of contacts and the ability to search for leads using various filter and keywords. Easy to port over leads from OS to Engage/SFDC/Outlook.
What do you dislike about the product?
Sometimes the information isn't always accurate.
What problems is the product solving and how is that benefiting you?
Abiliity to do targeted prospecting
Love using ZI to dive deeper into companies!
What do you like best about the product?
I love the integration, and that we can quickly get accessible on the contacts we're trying to reach out to.
What do you dislike about the product?
The only thing is there isn't always 100% company info. I'd say they have 90% of the info I need, but sometimes I have to look elsewhere.
What problems is the product solving and how is that benefiting you?
Again, just having as much information as possible. I had to use a competitor a few times this yr.
Account Executive
What do you like best about the product?
Ability to find contacts and export them quick and easily.
What do you dislike about the product?
Some data is outdated with contacts no longer at organizations
What problems is the product solving and how is that benefiting you?
Finding the contacts at certain organizations that I want to get in touch with. It benefits me to save time by not having to search LinkedIn to locate these contact and find numbers to call.
The Modern Yellowpages
What do you like best about the product?
ZoomInfo has a success rate of 90+% of getting the correct contact info for my target prospects. The added insights included with ZoomInfo SalesOS like who has been checking out my company make cold calls warmer.
What do you dislike about the product?
My least favorite item about zoominfo would be its Chrome extension. it is in need of an update mainly for the visibility and UI to it.
What problems is the product solving and how is that benefiting you?
ZoomInfo is helping me get precise and accurate data of my prospects and their companies.
As far as accuracy and availability ZoomInfo is the best
What do you like best about the product?
The accuracy and availability of data is something our current customer data provider lacks compared to zoominfo
What do you dislike about the product?
ZoomInfo is sometimes slow at making updates to their software but as the industry leader that is understandable
What problems is the product solving and how is that benefiting you?
finding contact information about prospective clients
Top Prospecting Tool
What do you like best about the product?
Easy interface, lots of usefull prospect information
What do you dislike about the product?
The Chrome extension can be a little slow at times
What problems is the product solving and how is that benefiting you?
Accurate contact data for out outbound sales motion
Wow!
What do you like best about the product?
I like the robust search and acuracy of what I am looking for. So many tools at my finger tips
What do you dislike about the product?
Sometimes it mixes up credit cards with credit card processing. I am interested in credit card processing
What problems is the product solving and how is that benefiting you?
Lead generation
ZI Lists
What do you like best about the product?
Great to find info about prospects that may be within my ideal customer profile
What do you dislike about the product?
Often outdated info [old emails, not correct phone numbers, industry reported incorrectly, etc]
What problems is the product solving and how is that benefiting you?
Finding data about businesses to help increase sales for companies
Zoominfo is a very useful platform.
What do you like best about the product?
The ZoomInfo SalesOS has a vast database of company and contact information which I utilize in my day-to-day work.
The ZoomInfo SalesOS has an easy-to-use user interface.
The ZoomInfo SalesOS has an easy-to-use user interface.
What do you dislike about the product?
There is nothing that I dislike about ZoomInfo SalesOS.
What problems is the product solving and how is that benefiting you?
The ZoomInfo SalesOS helps me find and generate high-quality leads by providing access to a vast database of company and contact information.
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