ZoomInfo
ZoomInfoExternal reviews
8,361 reviews
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Great data and seamless CRM connectvity.
What do you like best about the product?
Access to all kinds of data that help engage and educate prospects that are in need and value our service offering.
What do you dislike about the product?
I'd love to see Zoominfo get better at incorporating specific verticals that are currently untouched. If it's not listed, I've not had much luck getting specific categories added.
What problems is the product solving and how is that benefiting you?
Helping to identify sales prospect and engage across a range of channels.
Helps generate new business
What do you like best about the product?
Contact details of potential customers which is helpful.
What do you dislike about the product?
Sometimes the customer data is outdated.
What problems is the product solving and how is that benefiting you?
Helps generate new leads.
ZoomInfo for Sales ORGS
What do you like best about the product?
ZoomInfo provides many of the decisions makers you may be looking for, with contact information such as phone and email. Additionally, ZoomInfo has great features for Intent and Website Visitors.
What do you dislike about the product?
My only complaint with ZoomInfo is that the data is not always updated quickly. For example, if you find a contact you want to cold call, it is beneficial to cross reference with LinkedIn to ensure they are active with the company.
What problems is the product solving and how is that benefiting you?
ZoomInfo is providing leads for our Sales Pipeline. This is beneficial because our Sales ORG can use this information to book appointments and grow business.
Good design, great data - with some big exceptions
What do you like best about the product?
I find that ZoomInfo has excellent capacity to scrape data from websites, social media, and third-party data aggregators, and for the most part the data is accurate. The Chrome browser add on is easy to use and integrates well with our CRM, making transferring data quick and mostly painless.
What do you dislike about the product?
I have noticed that there was a marked decrease in data accuracy over Summer 2023 that seems to now be resolving. My recruiters consistently reported data quality issues over June and July 2023, though with help from our account rep we seem to be seeing an uptick in a return to accuracy. Since this is a critical feature of using ZoomInfo's data I'm glad to see that their data quality seems to be returning to previous high standards.
What problems is the product solving and how is that benefiting you?
In our business, having a direct line to contact prospective clients and candidates is imperative to success. ZoomInfo allows us to gather reliable data on personal and work contacts for our targets and report issues that may come up for users. Overall having ZoomInfo makes my recruiters lives a lot easier.
IT Sales Professional with big demand gen needs!!
What do you like best about the product?
I am able to access contact information that I otherwise would not find on my companies internal contact database. I also like that it confirms job roles for me.
What do you dislike about the product?
I do not like that there is not a feature to make a note that a certain contact/phone number/email is incorrect or the contact no longer works there. I would like a report incorrect button or something.
What problems is the product solving and how is that benefiting you?
It gives me the ability to contact my customers and have a database of contact info that my company doesn't have to spend the time to do on our own. The plugin aspect is especially helpful when trying to rapidly do demand gen.
My first exposure to the software, and every business should have it it’s incredibly valuable.
What do you like best about the product?
I love intent signal to find the most relevant leads of companies looking for YOU and your services.
What do you dislike about the product?
Clearing the search field in advanced search feature, or if you click the back arrow button, it does not get you back to the original page of advanced search.
What problems is the product solving and how is that benefiting you?
Another great leads for us, bringing us closer to our clients, this more specificity and lead connections.
Extremely informative info on prospective clients.
What do you like best about the product?
I find that the infomation is up to date, very informative well organized. Specially the "similar companies" tab, scoops, current employees those and lists of those likely to engage etc.
What do you dislike about the product?
Not much, but a lot of info to go through sometimes. I personally have found the tool to be extremely useful in my day to day. Certain items not being available at different levels of membership would be one of the things difficult to navigate.
What problems is the product solving and how is that benefiting you?
helping me develop prospective leads, sales strategies and providing correct contacts to reach out to.
SalesOS has Supercharged Our Prospecting Process
What do you like best about the product?
ZoomInfo SalesOS has provided countless benefits to our targeting and prospecting processes. From being able to identify key decision-makers quickly and early on in the process, understanding more about their business without the need to probe, identifying website traffic so we can enroll potential prospects into workflows, and the list goes on. Not to mention their initial Sales OS Certification process is extremely well put together and beneficial for all team members.
What do you dislike about the product?
If I had one dislike, I find that targeting specific franchises inside of a larger organization can sometimes cause difficulties, and may not always identify the tech stack (CRM as example) that you are looking for. For example, Harley-Davidson Dealerships within the Harley-Davidson Company. Beyond that, not much to dislike about it honestly.
What problems is the product solving and how is that benefiting you?
Solves the problems of not being able to identify key decision-makers inside of an organization, especially when gatekeepers are present. Before we had no way of identifying or website traffic, but with WebSights we are easily able to identify those customers and prospect them accordingly based on what pages they visited and their shown intent level.
Great asset to my work day
What do you like best about the product?
Websights is my favorite. I really enjoy the information they provide. It makes it way easier to call a prospect.
What do you dislike about the product?
I do not have complaints about the SalesOS.
What problems is the product solving and how is that benefiting you?
Finding clients that might have not called in to the sales department.
Easy to use, great data
What do you like best about the product?
The fact that Ic anc reate lists, get access to emails and phone numbers and insights on the company and latest trends
What do you dislike about the product?
Sometimes the phone numbers are not accurate for the latam market
What problems is the product solving and how is that benefiting you?
Getting to the right prospect within the company, knowing who to contact and getting important contact info
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