ZoomInfo
ZoomInfoExternal reviews
8,430 reviews
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Positive user friendly experience so far.
What do you like best about the product?
Unlimited contacts, easily manage tasks via list creation, and tagging. Ability to feedback information regarding wrong contacts, and the speed at which the info is updated.
What do you dislike about the product?
As an administrator of the account it is challenging to change users rights when I have leavers and joiners. The 2 factor authentication has been problematic at times requiring support.
What problems is the product solving and how is that benefiting you?
Increased sales opportunities by finding more decision makers at targeted accounts. Websights allow us to target prospects that have visited our site, which is very beneficial.
Zoom in on a great way to connect and meet
What do you like best about the product?
Zoom is easy to use and operates smoothly. My favorite feature of any video conferencing application is the ease of chatting and connecting with participants. In addition, it has a file sharing component, particularly for recording storage in the cloud, which can be accessed easily. Additional features such as Zoom Rooms make business meetings more professional than ever, providing an innovative way to efficiently share content within a company or between external organisations.
What do you dislike about the product?
I find that interruptions and background noise on Zoom calls can be disruptive to the conversation. Too many voices talking at once makes it hard for me to concentrate, which is quite distracting. Additionally, there have been reports of security issues with people accessing or participating in unsecured Zoom conferences, which adds an extra layer of concern when using this platform. Finally, if you need more participants than the free version allows, this limitation can be inconvenient.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of connecting with people all over the world, which has been a great benefit for me in my remote work. I no longer need to be a technical expert when it comes to making phone calls, as Zoom makes it incredibly easy - simply by providing links that can be quickly inserted into chat conversations.
Email Formats most often times successful
What do you like best about the product?
Unlike other CRM's the email formats are often times successful.
What do you dislike about the product?
I find the "intent" subjects to not be as "hot" as implied. I do find new companies but question if they are really looking for my services.
What problems is the product solving and how is that benefiting you?
Helping me quickly discover companies and prospects
Discover business analytics with ZoomInfo SalesOS
What do you like best about the product?
I find the most useful feature of ZoomInfo SalesOS is its ability to seamlessly integrate with my Salesforce system and quickly import contact details for prospects. Zooming in on an organisation's contacts is a breeze as I can quickly familiarise myself with the structure they have implemented without much effort. In addition, the information provided, such as their size and the technology they use, makes it easy to gain insight into how we need to approach them. Access to mobile phone numbers is also invaluable when researching leads. This is not only because it is one step closer than an email address, but also because more and more people are working away from the office.
What do you dislike about the product?
I get very frustrated when I use ZoomInfo to look up contact information and find that key contacts do not appear on the list. This is particularly true for small medical companies, including veterinary. Often only a few people are listed in their ZoomInfo profiles, but several are listed elsewhere on the company's website. It would be helpful if all relevant contacts were included in a company's profile. This will ensure that time is not wasted searching other sources due to incomplete records in this database.
What problems is the product solving and how is that benefiting you?
ZoomInfo solves the problem of time-consuming searches for company information, making it easier to find and interact with potential customers. This benefits me by allowing me to quickly identify organisations that are similar to mine, providing me with an effective pool of leads for networking opportunities.
zoominfo Sales is a staple daily use tool for my inside sales team
What do you like best about the product?
we did upgrade to copilot add on this year and the team has given positive feedback.. uses advanced features and ai to do one on one outreach to potential prospects
What do you dislike about the product?
i have no improvements. Any issues we have had with the product have been handled quickly and accurately from the zoom team.
What problems is the product solving and how is that benefiting you?
able to pull new leads with very significant data into out database to prospect for new business opportunities and proposals. zoom has proven time and again to provide the most robust data set of emails and phone numbers for my team to reach the right people to engage with
Great system for sales
What do you like best about the product?
easy to find emails while prospecting for new business
What do you dislike about the product?
Easier to understand intent topics. Intent can sometimes be confusing on what these people are looking at or looking for.
What problems is the product solving and how is that benefiting you?
Finding new business and correct contacts.
ZoomInfo SalesOS - Amazing Sales Tool
What do you like best about the product?
The Intent feature is the best I have used so far; getting insights about the topics relevant to our business and customizing our outreach so that we can reach our revenue goals steals the show for us.
What do you dislike about the product?
It takes some time for my exported contacts/companies to reflect as "already present in CRM", which sometimes results in finding the same company 2-3 times instead of unexported contacts/companies
What problems is the product solving and how is that benefiting you?
It was getting tough for us to find new leads as per our target segment, but since we switched to ZoomInfo and started using "Advanced Search" and "Intent" we are seeing an exponential increase in our lead influx.
Best sales outreach platform
What do you like best about the product?
super easy to automate sales flows and get your message across. All emails are tracked and the analytics are well-defined. Letting Engage take care of the emails frees me up to do other revenue-generating tasks like making sales calls.
What do you dislike about the product?
There are minor things that need to be changed/improved. Particularly when using the engage mode, you can only log a call or send/complete an email individually, you can't choose both and send at once. If you try to add an email and log the call, it will mark the call as "No call result" instead of what you actually inputed.
What problems is the product solving and how is that benefiting you?
ZoomInfo SalesOS solves the problem of creating qualified lead lists for me. In particular, the filter of choosing which technologies a company is using or not using helps greatly.
Time researching contacts
What do you like best about the product?
Simple to use, accurate and has decreased the amount of time spent looking for contacts.
What do you dislike about the product?
Some of the companies info is alittle outdated, but in the biopharm/tech industry companies and personel are always changing
What problems is the product solving and how is that benefiting you?
Its pretty good at letting us now if a company is out of business so we are not wasting time trying to connect with that company. Even if it doesnt have a contacts email address it at least has the format.
This is a very powerful tool to have in your back pocket.
What do you like best about the product?
Zoominfo SalesOS brings an insider's view of what is happening in the marketplace in real time. With the proper queries, you can determine trends and capture the movement of your target audience. In a short period of time, you are helping them solve the most significant problems they are facing today.
What do you dislike about the product?
The sheer volume and expansive database of information takes a bit to get used to using. The trial and error period was longer than anticipated but worth the effort.
What problems is the product solving and how is that benefiting you?
Zoominfo SalesOS is committed to the success of its clients. Education, situational experience and best practices help to contribute to my knowledge base and fills gaps that I did not know I had in my marketing plan and sales funnel. Learning the best ways to use SalesOS in my daily routine helps me to get closer to my clients and understand their needs better.
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