ZoomInfo
ZoomInfoExternal reviews
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Great product for customer research
What do you like best about the product?
Easy to use. Has good information. Buttons are clearly marked and the system is pretty intuitive even for a beginner. The data is mostly relevant and it works well on chrome.
What do you dislike about the product?
Doesn't work as well with microsoft as it does with Chrome
What problems is the product solving and how is that benefiting you?
Data accuracy. The data is getting better and I have used this data to close sales. I am more productive with this software.
Recommendations to others considering the product:
Get it!
ZoomInfo fills in all of the blanks for your business contacts
What do you like best about the product?
The Zoom Info outreach tool for Linked In
What do you dislike about the product?
Does not transfer all of the information on the employee location correctly to my database (when working remotely).
What problems is the product solving and how is that benefiting you?
Collecting data from imported/uploaded spreadsheets and populating our internal database has become more accessible.
Great support, usability, and contact info for companies
What do you like best about the product?
The accurate contact information makes data scrubbing a thing of the past
What do you dislike about the product?
When there are emails that are not verified (more common for the smaller companies doing sub $10MM in revenue)
What problems is the product solving and how is that benefiting you?
It is solving the time, effort, and money to train overseas individuals in data scrubbing and interpreting data to find contact info and the companies we are looking for.
Best B2B DB on the market.
What do you like best about the product?
ZoomInfo provides quite a simple and functional interface for finding appropriate companies, people, and their contacts. Two things I like the most are buying committee filter, which allows you to create your ICP, and tags, which allow you to exclude certain audiences. And of course, the integration part is working awesome.
What do you dislike about the product?
Some advanced things are not really obvious. For example, I never knew that I could actually use binary search within the ZI search bar. Though the support team worked just good enough to let me know that this is possible :)
And of course, you still have to work through the exported results manually if you want really accurate data for your ABM campaigns.
And of course, you still have to work through the exported results manually if you want really accurate data for your ABM campaigns.
What problems is the product solving and how is that benefiting you?
We are launching B2B Outbound activities just now and ZI finds us a lot of DMs and other personas within the list of targetted accounts. I would definitely recommend ZI for all those who work with B2B mid and large enterprises.
Super Helpful
What do you like best about the product?
The multiple numbers is very helpful. I like to call the cell or mobile number at the end of the day to try and catch them live. This gives me the option to try many different numbers.
What do you dislike about the product?
I think it needs to be updated more often. For the most part, it is okay but a lot of the time you will check the linked in or the company's website and the prospects have moved on. Is there a way to fix this?
What problems is the product solving and how is that benefiting you?
I said it before but finding the numbers and emails of clients. It is easy to use with sales loft and Hubspot as well. Makes my job as a busy sales pro much easier.
Recommendations to others considering the product:
Use it! It is a numbers game. This is the best at finding peoples info
Inaccuracy of Database
What do you like best about the product?
Nothing that interest me to continue using their service
What do you dislike about the product?
Contacts are not updated, and many bounced emails can cause the domain to become spamming. The link of from the contact to Linkedin some are linked to incorrect contact name, and the profile of the contact is not as per the right job title. We use it for Asia and most of them will be in Singapore but after using it for a few months we notice their contacts are not up to date. I contacted them for a refund and they claim their database deliverable rate 75% but I only can say is 50%, and it doesn't worth the dollars you pay for it.
What problems is the product solving and how is that benefiting you?
As of now i compare it with their competitors, and they are also the same but Zoom info charges more than the rest of the competitors and with the 50% failure rate, i do not think it is worth using it.
Better than expected - worth the investment for a small < 5 member sales organization
What do you like best about the product?
The integration with Engage and Chorus has transformed our workflow. Many steps are multiplied. We use buying committees to auto-route communications and begin lead contact. The VOIP integration brought the phone calls into observation and improvement. There isn't a part of our outreach and client development that hasn't been sped up, improved, and taken to the next level. Chorus is a huge help. The data allowed us to refine our pitches, change the order of topics and improve our forecasting based on meeting data, not just our impressions.
Onboarding seemed like it would be annoying - but the power of the system is great enough to sit still and learn how to go 5x faster.
This tool will deliver a 10x ROI if you are disciplined in how you use it.
Onboarding seemed like it would be annoying - but the power of the system is great enough to sit still and learn how to go 5x faster.
This tool will deliver a 10x ROI if you are disciplined in how you use it.
What do you dislike about the product?
The integration of a unified log-in caused us to lose access to part of the system. The account management team jumped on it, and they reached out to listen to us without being prompted. I'm very satisfied with the account management team. Technical support seems to be a little overworked, and they're slower than we would like.
What problems is the product solving and how is that benefiting you?
We have changed our product development and customer engagement timing dramatically. We now listen to the intent of our target market and we act. We also monitor our best clients and past clients to see about their movements and news. Our customer interactions are more informed, and we have the organizational insight we need. But the most surprising part is the coverage of a wide variety of seemingly unrelated buyer types. We have been able to connect dots and create solutions we would never have known to even try, much less commercialize.
Recommendations to others considering the product:
SalesOS does way more than we expected. It has virtually automated our sales & customer outreach.
Great tool for identifying leads
What do you like best about the product?
Easily identifya nd search for sales lea
What do you dislike about the product?
Some processes/Salesflow setup is not intuitive
What problems is the product solving and how is that benefiting you?
Reach out to multiple prospects at one time
Recommendations to others considering the product:
Good tool but it takes a bit of time to master
Secret Weapon to New Connections
What do you like best about the product?
Engage is our new secret weapon and we continue to be impressed by its functionality and ease of use. Just "set it and forget it"... until the responses start rolling in from all the outreach you're now doing without lifting a finger. It is honestly magical technology and we are so grateful to use it.
What do you dislike about the product?
There is a lot here, so it can take some getting used to to set everything up. I would love if there were a way to more easily increase and decrease the number of auto emails going out among individual members of a team.
What problems is the product solving and how is that benefiting you?
It would take so much more manpower than we currently have to send out just a fraction of the cold and warm outreach we can do using Engage. It also gives us automatic analytics on how our outreach is doing, which is so helpful.
GREAT!
What do you like best about the product?
There were lots of hands-on practice. Great course to really understand zoomInfo!
What do you dislike about the product?
I did not dislike anything! It was the perfect amount of content and hands on.
What problems is the product solving and how is that benefiting you?
It is helping me get all the information I need from prospects to ensure I am connecting with the right people.
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