ZoomInfo
ZoomInfoExternal reviews
8,376 reviews
from
and
External reviews are not included in the AWS star rating for the product.
New SDR and immediate success thanks to using Zoominfo as my #1 goto for ICP's.
What do you like best about the product?
The advanced search parameters and the export direct to Outreach capabilities/The accuracy of the contact info is also much better than others.
What do you dislike about the product?
I wish it were more simple and automated in the hangups that occur in exporting when duplicate accounts and prospects are identified.
What problems is the product solving and how is that benefiting you?
I'm using Zoominfo primarily for ICP list but also using it to clean up the inaccurate contact info from other vendors.
Recommendations to others considering the product:
Fantastic tool for prospecting.
ZommInfo is best for outbound prospecting
What do you like best about the product?
ZoomInfo is amazing, just like LinkedIn sales navigator you get a lot of filters to narrow down your search to the right set of prospects. The integration with salesforce works like a charm and saves a lot of time.
What do you dislike about the product?
Although it's a good tool I feel the user interface and user experience need an update to make it easy to use for the new starter. Also, the data sometimes are not updated in a realtime.
What problems is the product solving and how is that benefiting you?
We were struggling to get contacts to start the outbound sales process as we were not getting emails and other contact details. Now we use ZoomInfo and it helps us getting those contacts resulting in decrease of dependency on inbounds
Seamless and easy business processes.
What do you like best about the product?
Salesflows, seamless outreach, and ease of use
What do you dislike about the product?
More analytics and better organization of contacts
What problems is the product solving and how is that benefiting you?
Doing conventional outreach and finding interested prospective clients. Have benefitted from seamless outreach.
Engage helps me complete more tasks each day in less time
What do you like best about the product?
I love that I can automate salesflows and quickly see all of my tasks. The auto dial feature is really great too. Also, it's very convenient to be able to set up multiple salesflows with specific steps that can be completed in certain ways (only auto-emailing at certain times of the day, etc.)
What do you dislike about the product?
- It would be great if there was an automatic option to call another number for someone if the first number doesn't work.
- I have also found some incorrect numbers and even called someone in Engage who had retired 4 years ago! It would be nice if the system was more updated and/or if people could add in information for review if they find out contact info is incorrect.
- I have also found some incorrect numbers and even called someone in Engage who had retired 4 years ago! It would be nice if the system was more updated and/or if people could add in information for review if they find out contact info is incorrect.
What problems is the product solving and how is that benefiting you?
I am able to email more people each day and I can make calls 10x faster. It has saved me so much time! I also love that I can make targeted salesflows for specific leads.
Recommendations to others considering the product:
I think this is a product worth trying! It will save you time contacting your leads and will help you keep your salesflows organized.
The Ultimate Timesaver
What do you like best about the product?
We are new to the ZoomInfo and Engage platform so we are just now scratching the surface of what all ZoomInfo and Engage can do but we have been astonished with both the simplicity and content. Easy to navigate features make keeping up with contacts a breeze. Our company will be deep-diving into all the features Engage offers but we are already satisfied with our purchase.
What do you dislike about the product?
This product is a time saver. The value is there. The quality content from ZoomInfo is there. The price point is high but you absolutely pay for what you get and we can easily see these products replacing several of our "cheaper" softwares.
What problems is the product solving and how is that benefiting you?
We are aggressively pursuing possible clients in ways that we could not have before. Using insights and even quickly compiling specific commercial property types and owners has already saved days of work. Engage houses our response actions and keeps us accountable to next steps. Engage makes it so easy.
Recommendations to others considering the product:
It is worth the leap of faith to try. We've been even more impressed than expected.
Love the salesflows
What do you like best about the product?
Increases the number of touches I can make in a single day.
What do you dislike about the product?
It's occasionally glitchy and support isn't great
What problems is the product solving and how is that benefiting you?
I don't have to manage following up on my outbound email campaigns. I get better results on my second or third pass
User friendly and easy to use
What do you like best about the product?
Most Engaged feature, ease of use with creating content, data and info
What do you dislike about the product?
I have run into a few hiccups and when I do it takes a good amount of time for Zoom Support to respond and resolve. Also, chat support is never available.
What problems is the product solving and how is that benefiting you?
Reaching a large audience quickly and keeping track of engagement so leads are never lost.
Recommendations to others considering the product:
Worth the investment!
Good Platform, Great Potential
What do you like best about the product?
Integrations available, CRM sync, if you have Zoominfo ReachOut and create lists there it can be a game-changer if your reps are struggling to keep up with new hires at prospected companies as it will automatically add new people from those lists to your reps' sales flows (should you so choose).
What do you dislike about the product?
They are definitely still working out some kinks such as tags taking a long time to load and the inability to scroll down the page or the Gmail extension (currently have to zoom out in the chrome browser to see the bottom of the main page) but I'm very hopeful they will be worked out soon.
What problems is the product solving and how is that benefiting you?
Solving for 1:1 sales outreach tracking, auto-sync of activities back to our CRM, salesflows to make sure reps stay up to date on tasks required of them.
Lacking key features of competitive products
What do you like best about the product?
I was not a fan of Engage. It integrates with the ZoomInfo suite nicely - but then again, so do many other products .
What do you dislike about the product?
The SDR/BDR workflows are not thought thru and make it hard for anyone to use this effectively. For example, when a new MQL is created, it needs to be manually uploaded and put into a sales flow (sequence). It can't be automatically enrolled. Also, you cant trigger things to happen on engagement - which is sort of the entire point of using this kind of software. They are trying very hard to be Outreach and failing at it.
What problems is the product solving and how is that benefiting you?
We stopped using Engage and got our money refunded to spend on Outreach and are MUCH MUCH MUCH happier
Recommendations to others considering the product:
Go check out Outreach. It is significantly more expensive, but the lacking features in Engage mean that the reduced price does not make it worth it.
Zoominfo engage has a great integration with Zoominfo but I haven't found it great otherwise.
What do you like best about the product?
It's integration with ZoomInfo, making it easy to add characters to salesflows.
What do you dislike about the product?
The salesflow building, monitoring, and editing features are not intuitive.
What problems is the product solving and how is that benefiting you?
Emailing and calling prospects efficiently.
Recommendations to others considering the product:
It integrates well with ZoomInfo.
showing 3,201 - 3,210