ZoomInfo
ZoomInfoExternal reviews
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ZoomInfo is an indispensable tool for the modern salesperson
What do you like best about the product?
The contacts that are provided from Intent search are warmer than ever before. Because I know what they're interested in, I already have a talking point that is relevant to them and can tailor the conversation to what they're looking for.
What do you dislike about the product?
There is a lot going on in ZoomInfo. It can be difficult to make sense of it all and navigate the website. It feels like the list of business/contacts in Intent search results are designed to be exported, rather than be a dashboard. If ZoomInfo could adjust its interface to be more of a dashboard, it could become close to an all-in-one CRM.
What problems is the product solving and how is that benefiting you?
Prospecting clients that have shown potential interest in our products and services has never been easier or more reliable. Finding contact information like direct line, email, and LinkedIn is so helpful when prospecting.
All Inclusive Tool for Prospecting
What do you like best about the product?
ZoomInfo has a very nice user experience that allows for easy list building across a variety of verticals. It also provides the context with the data.
What do you dislike about the product?
ZoomInfo is only as good as its data, we find emails bounce quite often and the titles are sometimes out of date.
What problems is the product solving and how is that benefiting you?
We are looking to do market research for our ICP so being able to grab different lists quickly for campaigns is a win. We have gotten some nice conversations from it.
Zoom Data
What do you like best about the product?
A good number of contacts -
A fair amount of cell phone numbers
A fair amount of cell phone numbers
What do you dislike about the product?
Slow support - was down for a week. No calls - only email. Once I got to the right person was fixed in less than 2 hours.
What problems is the product solving and how is that benefiting you?
Our contact with Covid-19 is still very low but having more direct and mobile phone numbers has helped.
This is the quickest and easiest way to add contact information
What do you like best about the product?
We have been using Zoom for months. It is quick and easy to add potential client information. It is accurate and works great.
What do you dislike about the product?
I'd like to see something to tell me on the company page that information is missing.
What problems is the product solving and how is that benefiting you?
We are able to contact the people we need at the C-Level.
ZoomInfo for lead gen
What do you like best about the product?
The length and breadth of the details of the prospect details
What do you dislike about the product?
Sometimes the contact info is not available on the reach out extension tab and I have to go to the platform to search for details
What problems is the product solving and how is that benefiting you?
Initial lead generation for our new product suite. Good list of contact details saving our time to research prospects and their contact details
Recommendations to others considering the product:
Definitely recommend for early-stage sales and marketing strategy set up.
Great tool that makes it easy to update your database
What do you like best about the product?
ZoomInfo is a helpful tool for updating contacts and accounts in your database. Both the website and the mobile app work well. There are frequent updates and new features being added. It is fairly easy to search and there are tons of filters available to build lead or target lists. Not only can you use it to obtain contact information but also to see relevant news and other information related to a specific account or contact. If you use one of the bigger, more well-known CRM's you can easily import from the platform.
What do you dislike about the product?
It's on the expensive side and you only get 5 licenses, unless you want to pay quite a bit more. 25-30% of the information, in my personal experience, is outdated or just plain incorrect, which is to be expected but I don't know how that compares to their competitors. You can set up email alerts, but only for licensed users. As far as I know, you cannot automatically export information. There must be frequent turnover, because for a while I was getting emails nearly every other month from my new Account Manager, wanting to set up an introductory call to learn more about my business and how we're using ZoomInfo (and to try and sell me more licenses).
What problems is the product solving and how is that benefiting you?
Prior to using ZoomInfo, our database was full of old, outdated contacts and was missing important information. Account Managers spent a lot of time tracking down names and email addresses. Since implementation, we've been able to add/update over 2,000 accounts. Account Managers no longer have to spend their time tracking down contact information and can go straight to calling/emailing.
Works Well also needs improvement
What do you like best about the product?
Specified searches, intent scores help a lot with prospecting and getting to the right people.
What do you dislike about the product?
When using the extension, there are multiple times that it's just loading and even when I try to refresh the page same result. Sometimes having trouble logging in. 10/100 contacts need to be updated. The process of a prospect requesting to be removed from zoominfo has no update. Just submit and you won't know if they will be removed or not.
What problems is the product solving and how is that benefiting you?
Getting better leads. Integration with other sales tools is a real benefit.
Business Development Representative
What do you like best about the product?
As a BDR, I like the ability to load lists of accounts given to me in multiple different formats and easily search for accounts and contacts using a variety of filters. The integration with LinkedIn and Salesforce is also crucial to effortless lead building and data loading to our CRM.
What do you dislike about the product?
I have not figured out a good way to save my searches as a preferred search template. I can "save and subscribe" to a specific output, but an easy dropdown to populate my advanced search criteria as a template would save time.
What problems is the product solving and how is that benefiting you?
Finds leads that match a persona. Finds similar leads based on parameters. Finds contact information for leads when it is missing in other sources (such as LinkedIn).
Insights that will help you connect
What do you like best about the product?
I love the features that are one each company I search for. I can not only see all the insights under scoops and news but I can view the company profile, and hierarchy, and download a quick pdf to share with colleagues or attach to research.
What do you dislike about the product?
The intelligence feed doesn't ever really add to my value. Also, I find companies that have no revenue listed yet it is on other websites like Demandbase, LinkedIn, or Google.
What problems is the product solving and how is that benefiting you?
I am using ZoomInfo SalesOS to research prospects, understand their industry and their challenges, and find specific insights on recent happenings for that specific company.
Recommendations to others considering the product:
Add challenge questions Salespeople can use for each industry.
Excellent Tool for business and sales
What do you like best about the product?
I like the ability to find information on companies and find the executives there.
What do you dislike about the product?
There is nothing that I would call out as a dislike. It works well for what I need.
What problems is the product solving and how is that benefiting you?
Being able to take a list of companies and enrich the information so I can create a prioritized list of targets to start with.
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