ZoomInfo
ZoomInfoExternal reviews
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Best prospecting tool
What do you like best about the product?
Zoominfo provides you to drill down to your ideal customer profile with many filter options they provide. It saves a lot of prospecting time and helps generate more sales opportunities for any company
What do you dislike about the product?
Some information is incorrect, I would like to have an option to only export leads that are still working at the present company which is sadly not there. Zoominfo at times provides leads that do not match the title filter applied.
What problems is the product solving and how is that benefiting you?
Lead Mining, Market Intelligence, Lead Intelligence, Lead capture, Account/ Company research, Email Mining based on specific accounts, and Email Verification New Accounts or contact allerts
Greatest data platform I've ever used!
What do you like best about the product?
The access to data is really powerful. Every company we have looked for we've found and the access to relevant contact level data is always there.
What do you dislike about the product?
It's not the cheapest solution. Utilizing this platform requires you to look beyond the data and at additional included features to make the cost make sense.
What problems is the product solving and how is that benefiting you?
Access to data at a company and contact level as well as traffic analyzation on our website to know if the companies we are contacting are making it to our website.
Recommendations to others considering the product:
Utilize their account support. Cameron, our AM, is very knowledgeable and always willing to help. As far as the data is concerned they have it, but for the price if all you want is access to data there are cheaper options. The value is in the entire platform as a solution.
Mostly useful
What do you like best about the product?
There is a lot of data and a lot of ways to find it. The salesforce integration is very useful too
What do you dislike about the product?
The searchbar does not behave in an intuitive way and some data is very old and therefore less useful
What problems is the product solving and how is that benefiting you?
We use it to source and validate leads for our ABM strategy. It does have lots of contact info and a great salesforce integration
Recommendations to others considering the product:
Make sure it covers your territory
ZI review
What do you like best about the product?
easy interface, the advanced search is what I use most.
What do you dislike about the product?
Info can be bad sometimes, system sometimes confuses contacts with other commpanies
What problems is the product solving and how is that benefiting you?
finding new contacts
Recommendations to others considering the product:
be smart
Seamless use with Salesforce but sometimes inaccurate in EMEA
What do you like best about the product?
Smooth transition from Linkedin to Salesforce - much better at batch ingests than individually taking leads across
What do you dislike about the product?
often doesn't give email addresses that are present on linkedin, so im having to spend time cross-referencing which slows me down. often also gives inaccurate contact details which leads to many email bounce backs
What problems is the product solving and how is that benefiting you?
inaccurate contact details like email address formats mean that I have to guess the email address myself, especially in MENA and Turkey but also generally the whole of EMEA. Benefits are speed of ingesting leads
Underhanded Sales tactics
What do you like best about the product?
It does what it's supposed to do. I have nothing else to add.
What do you dislike about the product?
Their sales reps do NOT reach out prior to the renewal clause kicking in, REMEMBER THAT.
it is just piss poor customer service, I work in SaaS too and we would never allow the shit they allow when it comes to taking advantage of busy clients' schedules.
So when you do reach out, you better be DAMN clear about what you need and want for the next renewal with a very clear "without those terms being met, consider this my legal notice of cancelation", doesn't matter if you want to cancel- that just keeps the door open, because you talking to them about the needs they aren't meeting does NOT count as a formal notice in their eyes.
In our case, we talked to them prior to the renewal clause kicking in, the sales person was not clear with our contact here about next steps, and they were not even a little understanding to the miscommunication what-so-ever.
Their sales team is sneaky. Not a fan.
it is just piss poor customer service, I work in SaaS too and we would never allow the shit they allow when it comes to taking advantage of busy clients' schedules.
So when you do reach out, you better be DAMN clear about what you need and want for the next renewal with a very clear "without those terms being met, consider this my legal notice of cancelation", doesn't matter if you want to cancel- that just keeps the door open, because you talking to them about the needs they aren't meeting does NOT count as a formal notice in their eyes.
In our case, we talked to them prior to the renewal clause kicking in, the sales person was not clear with our contact here about next steps, and they were not even a little understanding to the miscommunication what-so-ever.
Their sales team is sneaky. Not a fan.
What problems is the product solving and how is that benefiting you?
Nothing 40 other tools cant take care of, Slintel is just as good.
Data is good. Onboarding is underwater and needs help.
What do you like best about the product?
The data in zoominfo has always been some of the best data out there. They have added more tools to the offering and have a pretty good stack for sales and marketing teams.
What do you dislike about the product?
The cost of the data is really expensive compared to other vendors.
The major issue I have is the onboarding team. I purchased on the 12th of this month and cannot get a kick-off call scheduled until NEXT MONTH. I will get invoiced and the bill is due before I can even get a kick-off call.
The major issue I have is the onboarding team. I purchased on the 12th of this month and cannot get a kick-off call scheduled until NEXT MONTH. I will get invoiced and the bill is due before I can even get a kick-off call.
What problems is the product solving and how is that benefiting you?
1st Party Intent. Sales and Marketing Research. We are mostly using it similar to how we used the other data tools in the market. The main thing we see with Zoominfo is the data is better.
ZoomInfo is a MUST HAVE
What do you like best about the product?
My team and I find most helpful the verifired contacts and associated organizational charts. The ability to search employees by location, function, etc. is invaluable as well.
What do you dislike about the product?
The least helpful facet of ZoomInfo is the company information, financials, etc.. In fairness, we subscrible to other services who specialize in this data.
What problems is the product solving and how is that benefiting you?
Business development outreach and network building is the challenge that ZoomInfo helps us solve. The benefits include accuracy, time savings, etc..
Recommendations to others considering the product:
Thoroughly understand your requirements for professional tools of this kind so that it is more certain about how you determine the cost justification.
Great data mining tool for sales
What do you like best about the product?
If I do not have the correct contact info for a prospect, Zoominfo 8 times out of 10 will have it for me.
What do you dislike about the product?
Its integration with Salesforce isn't the greatest. I continually have to login into Zoominfo on each contact record to see their information rather than keeping me logged on.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows me quickly get the info I need on a prospect and more often than not they have additional info like alternative emails and phone numbers.
In love with ZoomInfo
What do you like best about the product?
Everthing especially direct dials and mobile numbers
What do you dislike about the product?
Nothing. I do wish it woul allow me to have the left filter open 24/7 for ease of use when serching for contacts
What problems is the product solving and how is that benefiting you?
I could not find direct dials
Recommendations to others considering the product:
Do it
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