ZoomInfo
ZoomInfoExternal reviews
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Great data mining tool!
What do you like best about the product?
Easy to navigate through the Zoominfo screens
What do you dislike about the product?
Sometimes you cannot find many contacts at a company.
What problems is the product solving and how is that benefiting you?
Data acquisition and insight to technologies companies are using
Inside Sales Director
What do you like best about the product?
It is very easy to navigate through Zoom INfo to find what you ae looking for
What do you dislike about the product?
Newer companies do not always have growth rates listed
What problems is the product solving and how is that benefiting you?
In addition to finding the DM, I can locate other key employees within a company. Doing so enables me to be prepared before calling the DM.
Easy to use
What do you like best about the product?
The data is accurate. It is easy to digest and understand. The interface with Salesforce is very cool. The web insights and intent is also very helpful information.
What do you dislike about the product?
It requires a subscription. It is a lot easier if you do the training. I would not recommend trying to learn as you go as there are many capabilities with this tool.
What problems is the product solving and how is that benefiting you?
I find key contacts quickly. It helps me understand companies better. I can also validate where a company is making key investments, while also understanding their organizational structure better.
Recommendations to others considering the product:
It is the best tool out there for salespeople.
Shady Business Practices - Watch for Auto Renewal Clause!
What do you like best about the product?
Provided some information on certain contacts but was overall cumbersome to use and data uploads were next to impossible to execute properly.
What do you dislike about the product?
Auto renewal with no notification ahead of time. Zero flexibility on cancelation, only offered to "do all we can to ensure you see return on investment in 2022-2023" - They certainly didn't do that in 2021 so I certainly don't expect them to in 2022. The only time I ever received communication from them was when they wanted to help me with a data load that would allow them to charge me even more money. Otherwise completely unresponsive, unhelpful, and a complete scam and waste of money. Horrible overall experience and shady practices all around.
What problems is the product solving and how is that benefiting you?
Used for lead generation but was overall useless and time wasting, along with a complete waste of money.
Buyer beware- deceptive billing practices
What do you like best about the product?
The sales pitch was good- everything after that was disappointing
What do you dislike about the product?
Be aware that buried deep in the terms is a auto renewal clause that will keep you on the software and not allow for a fair cancelation
What problems is the product solving and how is that benefiting you?
Bad user interface- poor customer service, expensive and deceptive practices
Recommendations to others considering the product:
Buyer beware
Zoom info is the best place for direct dials
What do you like best about the product?
The direct dials are very accurate. And they are very plentiful.
What do you dislike about the product?
exporting to salesforce tricky. I had a trouble with this.
What problems is the product solving and how is that benefiting you?
getting direct dials and emails of prospects that I am trying to get contact info for.
Recommendations to others considering the product:
use the exporting function. very cool and useful
Awesome intelligence tool
What do you like best about the product?
The platform has made a significant contribution to developing new prospects that fit our ICP guidelines, including revenue, number of employees, and technology infrastructure. With this platform, I increase sales productivity, scaling success quickly has been extraordinary.
What do you dislike about the product?
Customer service takes a long time. Your contact details are not always up to date, especially with Linkedin.
No alert update that companies are out of service.
It is not a very robust integration with Linkedin.
ZoomInfo has the highest price compared to other apps.
No alert update that companies are out of service.
It is not a very robust integration with Linkedin.
ZoomInfo has the highest price compared to other apps.
What problems is the product solving and how is that benefiting you?
This tool has transcendentally supported the improvement of new advertisements that are adapted to our ICP prototypes, attached to the entries, the number of users and the technological services. It has also helped NOS to collect as much information as possible to search for new contacts within an organization. In addition, it has helped to obtain more potential consumers.
Recommendations to others considering the product:
ZoomInfo has provided us with key elements to manage our customer data to make strategic marketing decisions and increase our sales. It provides us with detailed contact search options with a full description of contact information. Additionally, you can create B2B contact lists for sales and marketing campaigns and promotions. Today, it is a great option to identify and connect with customers and companies to increase the reach of our organizations. It has tools to create updated contact lists and prepares detailed reports based on the information collected that allows us to make decisions, that's why it's our favorite software.
Terrible Customer Service and overall experience, when my contract is up I am going to a competitor.
What do you like best about the product?
Nothing, it's been very clear that a small 2 seat account isn't a priority for anyone at Zoominfo. The frustration started a while ago when I purchased engage there was no onboarding effort from their end and then after I signed a new contract they are acting like the payment terms I agreed to arent able to be honored from their end.
What do you dislike about the product?
Onboarding for Engage is piss poor and it's taking 6 weeks+ to get the terms I agreed upon figured out. If you are a smaller start-up they won't care about you and put you on the back burner.
What problems is the product solving and how is that benefiting you?
I can get a contact of a prospect that I need, never been too impressed with the platform though, I am excited when my contract is up to move to a competitor who might prioritize their customers like an actual valuable customer.
Recommendations to others considering the product:
Don't do it, go check out a competitor like Slintel or something. You will also likely find a better price and hopefully better customer service.
Sales veteran here... great tool to scale engagement
What do you like best about the product?
I'm able to take the content that I am creating and scale it to
What do you dislike about the product?
I would guess that 10% or so of the downloaded contacts have email addresses that aren't good. That is a bit frustrating and I hope that they are then sent back to Zoom to be corrected.
What problems is the product solving and how is that benefiting you?
--Researching companies and individuals
-creating targeted lists and watching engagement
-Finding and connecting with potential clients
-Watching their engagement with our content
-I'm able to interact with massive numbers of prospects
-creating targeted lists and watching engagement
-Finding and connecting with potential clients
-Watching their engagement with our content
-I'm able to interact with massive numbers of prospects
Recommendations to others considering the product:
Just throw yourself into it and put your other systems aside.
The Eagles's eye
What do you like best about the product?
Great quality and highly accurate data
A very great customer support team
A very great customer support team
What do you dislike about the product?
They may update their database with more industry-specific Key opinion leaders
What problems is the product solving and how is that benefiting you?
Getting the database for certain prospects
Recommendations to others considering the product:
Please update your database for certain Key accounts and if you could consider special pricing for Startups
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