ZoomInfo
ZoomInfoExternal reviews
8,376 reviews
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Best-in-Class
What do you like best about the product?
Accurate information, user-friendly, the best resource for prospecting I have.
What do you dislike about the product?
When accessing a contact or moving through account features, it is difficult to return to the last page without having to restart from the beginning.
What problems is the product solving and how is that benefiting you?
I am able to find groups that are looking for the benefits I offer.
Great tool for business professionals
What do you like best about the product?
Getting the email, direct phone, and mobile for most contacts and being able to see things like revenue and employee counts.
What do you dislike about the product?
I wish the page would stay logged in on my PC.
What problems is the product solving and how is that benefiting you?
I can find people on LinkedIn very easily, but I don't have their contact info, Zoom Info gets me that info!
Recommendations to others considering the product:
Request some sample data, and then just sign up!
A Must Have for Sales Success
What do you like best about the product?
ZoomInfo has changed the way that I approach the "LAER" model with both prospects and existing customers. It gives me the insight I need to understand org structures and decision making panels.
What do you dislike about the product?
The certification programs seem overly technical, at least for the sales certification. Outside of that, it's hard to nitpick too much as most problems seem to be cleared up with more experience with the system.
What problems is the product solving and how is that benefiting you?
ZoomInfo has changed the way that I approach the "LAER" model with both prospects and existing customers. It gives me the insight I need to understand org structures and decision making panels.
Be careful!! ZoomInfo - Not sufficiently generating contact details for US, EMEA, APAC
What do you like best about the product?
Only good side is you see the list of companies in regions but you cannot do anything with the list
What do you dislike about the product?
Not a prospecting good
Phone numbers, emails 30% correct for US
EMEA, APAC - not generating any personal phone numbers, company emails
Not a good prospecting tool
Everyone use ZI but only for 2-3 month testing
No customer care, support department
Contract locked-in - no one helps you to terminate afterwards
Phone numbers, emails 30% correct for US
EMEA, APAC - not generating any personal phone numbers, company emails
Not a good prospecting tool
Everyone use ZI but only for 2-3 month testing
No customer care, support department
Contract locked-in - no one helps you to terminate afterwards
What problems is the product solving and how is that benefiting you?
Prospecting - US, EMEA, APAC
No benefits at all - all information are slightly correct (25%-30%)
No benefits at all - all information are slightly correct (25%-30%)
Recommendations to others considering the product:
Dont buy it please!! Go for any other tools..
Unethical Renewal and Cancellation Policy, abuse of Washing State law.
What do you like best about the product?
We did appreciate accessible email formats but by the time you find a contact that has valid info they'll already have been hit up with dozens of emails and calls from competitors.
What do you dislike about the product?
Horrible support, horrible subscription policies. Sales reps are condescending and you cannot reach support or negotiations. Good luck ever speaking with a person.
What problems is the product solving and how is that benefiting you?
Original was working in ZoomInfo to find and utilize additional contacts, companies and for revenue modeling. The benefits though are negligible, information is mostly public and contacts are farmed by everyone.
Recommendations to others considering the product:
Take into consideration poor support, contact saturation from competition and automatic contract renewal which is a component of WA state law (and not many others) before choosing this product.
Easy to Use, Incredible Info
What do you like best about the product?
The ZoomInfo platform is easy to use and can be quickly customized to build efficient seed lists. Integration with Salesforce has also proven to be exceptionally helpful.
What do you dislike about the product?
Sometimes it can be difficult to find the proper contact if someone has a common name. Information available for certain individuals is not always up-to-date so I occasionally have to cross-reference them through LinkedIn
What problems is the product solving and how is that benefiting you?
ZoomInfo has helped me to hone in on my proper client demographics while "weeding out" the filler contacts that would not find my company's services to be beneficial.
Up to Date contacts leads to success
What do you like best about the product?
I like that the available contacts are vetted out, saving me time on people that may not be up to date on other platforms.
What do you dislike about the product?
I wish credits didn't expire monthly and could roll over if you do not use them.
What problems is the product solving and how is that benefiting you?
It saves a lot of time, also shows additional locations you may not have known about and also gives the position of the contact if its available so it's easier to get to who you need to talk to.
Excellent tool for prospecting and building a pipeline
What do you like best about the product?
Simplicity for uploading a list of leads that will turn into real business contacts.
What do you dislike about the product?
Only thing is that when we add URLs for businesses that only have an online presence via Facebook or linkedin it leads to those companies popping up instead of the desired ones.
What problems is the product solving and how is that benefiting you?
Creating clean lists our sales people can utilize for success. We are already getting clarity that we did not have - and are impressed. 30% of our emails were bouncing and now are not.
Zoominfo
What do you like best about the product?
Cellular numbers of contact's in the construction industry are invaluable, they have amazing answer rates and everyone uses their cell phones to communicate. That is only the tip of the iceberg there is tons of valuable information available. Every AE should have Zoominfo.
What do you dislike about the product?
If you want to import leads into Salesforce it won't add the mobile numbers only the office numbers on my current subscription level to Zoominfo, cell phone numbers are the most valuable piece of info.
What problems is the product solving and how is that benefiting you?
When I prospect and the prospect name drops someone else within his organization I can look them up on the call and find their contact information so that I don't have to awkwardly ask them to spell out an email or phone number.
Extremely helpful but in a timely matter
What do you like best about the product?
Zoominfo helps me get the info I need but in a timely matter. It doesn't take long to find the info you need. Finding the direct number to someone is the best
What do you dislike about the product?
The only downside I have come across is it can be buggy sometimes so it might take a minute to load up or log in. When searching too sometimes it can be slow
What problems is the product solving and how is that benefiting you?
The problems I am solving are finding the best numbers/email to contact someone with to be the most productive. That in itself is an all-around benefit
Recommendations to others considering the product:
Use it and you'll love it. It has all the important information you need and if it doesn't you can easily suggest an update so they add that information in for later use when someone else is needing it.
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