ZoomInfo
ZoomInfoExternal reviews
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Valuable info - great customer support
What do you like best about the product?
Extensive info on companies we work with which simplifies my job. Customer support was extremely efficient in resolving login / 2-factor identification issues.
What do you dislike about the product?
So far, I've had no negative experiences in the month that I've used ZoomInfo.
What problems is the product solving and how is that benefiting you?
Efficient business planning - determining which companies to focus on for best use of our products/services. Customer insights for key accounts including insights, news, company background, contact info, etc. all in one place - time savings.
Research made easy!
What do you like best about the product?
How quickly it turns prospecting into action. The data is deep and easy to filter, contact details are reliable, and intent signals help prioritize accounts that are actually in-market. The integrations and workflows save time, so I can focus more on selling and having relevant conversations instead of hunting for leads.
What do you dislike about the product?
The data accuracy can still be inconsistent in some segments, especially for smaller companies or frequently changing roles.
What problems is the product solving and how is that benefiting you?
It is solving the “who do I target, who do I contact, and how do I reach them” problem. It provides direct dials and verified emails to reach the right people, and adds signals (like intent and buying-stage indicators) to prioritize outreach toward accounts that are more likely to engage.
That benefits me by reducing time spent on manual research, improving connect and reply rates, and helping me focus my day on higher-quality opportunities instead of guessing.
That benefits me by reducing time spent on manual research, improving connect and reply rates, and helping me focus my day on higher-quality opportunities instead of guessing.
I've have been using ZoomInfo for many years now, and I highly recommend them!
What do you like best about the product?
I'm starting to use the "Buying Groups" and "New hires" features more and more and I'm impressed with the contacts it returns. I build lists for my team on a weekly basis and I usually focus on IT decision makers, and by having this feature built-in, it saves me so much time and effort. And lately, I've found a few great opportunities using the "New Hire" tab as well. Also, we've recently setup WebSights and I'm addicted to it. I'm spending hours looking through the traffic that is coming to our website, and finding potential opportunities this way. I'm very impressed.
What do you dislike about the product?
I'm noticing that the intent data, from the keywords that I use, are giving me less and less results. I'm also using Bombora for intent data and they usually give me between 5 and 10 times as many results than your data does.
What problems is the product solving and how is that benefiting you?
ZoomInfo has helped me uncover many potential software projects when our initial contact, who has come to our site, indicated he/she is not interested in speaking to us anymore. I'll look up other related people from that department and find the right person(s) to talk with, interested in knowing more about my business and how we could help. but their intent data is what is benefiting the most.
Recommendations to others considering the product:
If someone is looking for accurate contact information, company insight, or buyer intent data, then I highly recommend ZoomInfo.
Unbelievable Tool
What do you like best about the product?
Very helpful for our industry. The ability to find the correct contacts needed to expand sales and provide services is priceless. The information provided is accurate and up to date. 10/10 reccomend
What do you dislike about the product?
The credit system puts you at a bit of a disafdvantage. Being limited on the number of contacts that you can access each month. Besides that the integration being seperate.
What problems is the product solving and how is that benefiting you?
The ability to find the correct contacts needed to expand sales and provide services is priceless. The information provided is accurate and up to date. 10/10 reccomend
Good but need improvement.
What do you like best about the product?
We are finding leads and contact details like email.
What do you dislike about the product?
Some time contact details are not accurate.
What problems is the product solving and how is that benefiting you?
We are finding leads and contact details like email.
Zoominfo is a great tool for you business
What do you like best about the product?
ZoomInfo maintain updated contact information about people and organizations, also has scoops of company and industry that give you better understanding about what you are looking for.
What do you dislike about the product?
So far its been a great tool for my company and a great tool for my department, I do not have anything I dislike, the constant updates to everything make ZoomInfo very robust and accurate.
What problems is the product solving and how is that benefiting you?
I research specific target markets for potential customers, so Zoominfo has helped me with my research for potential, current, and past customers. It has helped my department and also my company.
It's been great!
What do you like best about the product?
I like to find new companies within our target audience
What do you dislike about the product?
Sometimes the people (contacts) listed are not accurate
What problems is the product solving and how is that benefiting you?
The main benefit is that I'm able to enlarge my prospecting pool
Recommendations to others considering the product:
N/A
ZoomInfo Review
What do you like best about the product?
I like the ability to have access to company information and get contact and role in overall organization.
What do you dislike about the product?
I do not like that orgs that may have announced they are changing their management structure, i.e. LBrands breaking up, and Zoominfo freezing access to this information. We do not have access to information in the interim which is ridiculous.
What problems is the product solving and how is that benefiting you?
We are solving the riddle of organizations and how they are organized - who reports to whom, what technologies are incorporated, etc. It solves the problem of giving a glimpse into the company. I've realized the benefit of having account-specific detail.
Exceptional Platform for business development and research
What do you like best about the product?
I love the platform, ease of use and access to relevant information to help grow my business. The integration with our crm is priceless. I had used seemless ai in the past and there is literally no comparison. Zoominfo my expectations time and time again.
What do you dislike about the product?
I haven't found anything that I don't like on this platform. It is not only easy to use but the training webinars and customer service are second to none.
What problems is the product solving and how is that benefiting you?
Access to decision makers. I have been able to easily upload information easily to our crm in order to market our services to a larger and more targeted audience.
Recommendations to others considering the product:
Spend the time to learn the ins and outs of the product so that you can maximize its potential
A really helpful business tool
What do you like best about the product?
You're able to get all the information about my list of prospects in one place. I get updates on my upcoming business meetings with them, and the information I get is beneficial and relevant to my conversations.
What do you dislike about the product?
That I was exposed to the tool so late in my career, the tool works really well, and there's literally nothing that I found which wasn't to my liking. There's a limitation on the # of credits that you have to use but your company's subscription manager can help you navigate that situation
What problems is the product solving and how is that benefiting you?
It is helping me prospect better, qualify my prospects, get greater visibility into the prospect organization structure, improve my performance significantly in terms of my outreach
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