ZoomInfo
ZoomInfoExternal reviews
8,374 reviews
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ZoomInfo vs others
What do you like best about the product?
ZoomInfo has a lot of information available. Their team was very helpful with the demo, trial, etc. It has a lot more bells and whistles than some of the other tools out there.
What do you dislike about the product?
We found it to be more expensive than competitors. While it is touted as the leading tool, we found better results from another tool. All of the features are great, but we didn't find them as useful.
What problems is the product solving and how is that benefiting you?
ZoomInfo was evaluated as an option to help us find customer information and insights.
Find Decision-Makers Through ZoomInfo
What do you like best about the product?
Getting past the gatekeepers to reach the right people to talk to makes all the difference in a sale. Having access to direct phone lines, cell phone numbers, and email accounts can help you to save time and be able to capture your prospect's attention faster.
What do you dislike about the product?
Sometimes there is no information available to glean from and that makes it hard to pursue these businesses.
What problems is the product solving and how is that benefiting you?
Being able to introduce myself and present a valuable business reason for my call makes all the difference. A lot of time can be wasted by sending emails to emails the receptionists give you that are never responded to or spam email accounts.
Recommendations to others considering the product:
Take the certification training to really become a pro on how to use this product.
Great information in one place
What do you like best about the product?
I like that you can find the information for a company on one page. The information is accurate and helpful in updating my database. This saves a lot of time of having to go between different platforms.
What do you dislike about the product?
For a small non-profit organization, it is a bit costly and, unfortunately, does not integrate with our CRM system. When uploading lists and the filters are not what I needed, it uses up my credits.
What problems is the product solving and how is that benefiting you?
Spending less time looking for company and contact information, able to find in one place. This allows us to build a better database.
ZoomInfo has better, personalized info!
What do you like best about the product?
Direct Dials, Mobile Numbers, better contact info
What do you dislike about the product?
There isn't a ton I don't like. I do wish that some info like tech profiles wasn't an additional cost.
What problems is the product solving and how is that benefiting you?
Getting better contact info, and more direct contact info.
Great add-on for marketing and CRM
What do you like best about the product?
I like this tool because of the straightforward way it allows us to view audience activity on our sales website and see who shows intent to make a purchase. Integrating it into our website has been easy; it has worked great and has allowed us to gather accurate customer and prospect information for our CRM. Best of all (for me), it integrates with Salesforce!
What do you dislike about the product?
Sometimes the phone numbers or emails it provides are not up to date, although this is not something that happens constantly.
What problems is the product solving and how is that benefiting you?
ZoomInfo has helped us monitor website audience behavior to collect accurate customer information. Its integration with Salesforce has reduced time and effort, especially in transcribing data to update our customer database. ZoomInfo helps simplify our day-to-day and has a more detailed overview of our customers and sales.
Recommendations to others considering the product:
It is an excellent platform for collecting customer and prospect contact data through different channels; it has highly complementary functions to marketing, customer management, and sales processes.
Not sure its worth it
What do you like best about the product?
That you can pull up anyone and everyone's information to quickly reach out to contacts your prospecting
What do you dislike about the product?
The information is not always the most accurate but also sometimes there ar duplicates so you have to filter and really nail down who you are looking for
What problems is the product solving and how is that benefiting you?
Generating and building the pipeline, you get way more access to people you normally would not connect or prospect since there are blocks on social media
Best Outreach Tool
What do you like best about the product?
The integration with tools like Salesforce and Outreach are amazing.
What do you dislike about the product?
It would be nice if it integrated with more CRM systems like Groove.
What problems is the product solving and how is that benefiting you?
Finding the contact information for the people I'm trying to reach out to. I've realized that prospects are more likely to answer the phone on mobile instead of other mediums.
Everything I’ve been Needing
What do you like best about the product?
What I like best is that I can stay in one database and not have to bounce around to get data or even have to do things manually. It's really been a blessing to me
What do you dislike about the product?
What I've noticed is that something that I filter out just don't come out right. If I'm doing a search for a specific state I at times get other states and countries in there as well. It takes away from my credits, some of the emails have bounced too.
What problems is the product solving and how is that benefiting you?
Being able to send multiple emails at once and capturing data all at once as well. Instead of manually or a faulty system I was so g in the past. My performance has increased for sure!
Excellent product!
What do you like best about the product?
The ease of use and how quickly I can locate the information I am looking for. I have implemented ZoomInfo at three different businesses and it continues to improve each time I use it.
What do you dislike about the product?
Nothing is missing from this product. We used Seamless.AI for a little bit, but ZoomInfo blows that out of the water. It's a great product! It's ease to integrated into your CRM and marketing automation tools.
What problems is the product solving and how is that benefiting you?
We are cleansing our database and getting real information into our CRM instance. Our sales and marketing team finally have the tools to prospect potential clients.
ZoomInfo is a huge timesaver!
What do you like best about the product?
the immediacy of info to my fingertips; I use it to brief me prior to any / all client visits. The ZoomInfo Scoops and news give me immediate talking points to share and start conversations. I work both Sales and Recruiting, so the ability to switch between both platforms on ZoomInfo is awesome as well.
What do you dislike about the product?
compared to utilizing Discover.org the Sales platform is often glitchy; searching can sometimes take longer than I was used to
What problems is the product solving and how is that benefiting you?
Benefits are co. summaries; phone numbers, org charts. Problems are not being able to reach someone / resolve issues immediately.
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