ZoomInfo
ZoomInfoExternal reviews
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Powerful and Pricey
What do you like best about the product?
Extremely powerful tool for BD as well as recruiting with the most up-to-date information I've seen.
What do you dislike about the product?
A little sloppy search features and very expensive.
What problems is the product solving and how is that benefiting you?
Finding the best contact information for people. Especially helpful with so many remote workers.
Recommendations to others considering the product:
There are cheaper options, but have not found an option as powerful.
All the power Half the complexity
What do you like best about the product?
The easy of use of the platform is refreshing. Unlike most CRM platforms Engage has a very simple user interface. It is very intuitive to get started. But don't let the simplicity fool you it is extremely powerful in its ability to automate next actions and build salesflows.
What do you dislike about the product?
I wish that the integration between Engage and Zoominfo was more seemless and at a discount. From what I understand of the system, you can mark contacts for exporting into Engage from Zoominfo still requires a manual process and counts as a 1 to 1 credit against your account total. It would be nice if the data synced over to Engage and was at half a credit.
What problems is the product solving and how is that benefiting you?
Because of the subscription model we have Engage was included in our package. This removed the need to also purchase a subscription to an autoresponder platform like mailchimp or CRM like intercom. Engage allows us to build sophisticated email flows that also integrate with our phone system, so multiple phased salesflows include phone and email communications.
Recommendations to others considering the product:
If you are looking for an easy-to-use CRM that has tons of upside with building drop and drag-style automation flows, then Engage is for you. It is not nearly as complicated to setup and get started as some of the more well-known competitors.
Always reliable to find new leads
What do you like best about the product?
It saved me so many times and created valuable opportunities for the companies as I could find the right mobile number.
What do you dislike about the product?
Sometimes it's hard to find European leads vs. US based.
What problems is the product solving and how is that benefiting you?
It helps to find leads, contact details and it's super fast and user friendly to save the into SFDC.
Terrible Auto-Renewal Policy, automatic 10% increase
What do you like best about the product?
Doesn't matter, they would not let us cancel our auto-renew so I have nothing good to say
What do you dislike about the product?
In our contract it stated a 60 days auto renewal date, which I expected to be notified at such time.
I was not notified in time, I was notified 30 days before the renewal date.
Also buried was a link to their terms and conditions which stated an automatic 10% increase in the renewal. Very disappointed they would not let us cancel.
I was not notified in time, I was notified 30 days before the renewal date.
Also buried was a link to their terms and conditions which stated an automatic 10% increase in the renewal. Very disappointed they would not let us cancel.
What problems is the product solving and how is that benefiting you?
We didn't really use it. We wanted to cancel.
Recommendations to others considering the product:
Don't sign up. I never leave reviews but I truly feel that they took advantage of our small company.
ZoomInfo is impressive
What do you like best about the product?
ZoomInfo brings TONS of business information together onto a single screen for quick easy use.
What do you dislike about the product?
Information is sometimes out of date ... not sure which sources are used, but could use validation/scrubbing to keep up with personnel movement, or other company news
What problems is the product solving and how is that benefiting you?
business prospecting is made far more efficient with ZoomInfo. Automated data gathering, import functions linked to SalesForce and more make this a powerful sales tool
Recommendations to others considering the product:
Definitely a worthwhile piece of software. Do yourself a favor and utilize the integration capabilities. Be sure data is current before making major decisions, though.
A fantastic way to find Mobile numbers.
What do you like best about the product?
The best assets of zoom is its ability to quickly find mobile numbers to connect with prospects.
What do you dislike about the product?
Data integrity could be better in some instances but is generally good.
What problems is the product solving and how is that benefiting you?
I have been able to avoid gatekeepers.
Recommendations to others considering the product:
It's a great tool for expediting the sales process as a whole for a better approach.
Very helpful!
What do you like best about the product?
'Intent Signals' is the coolest feature!
What do you dislike about the product?
It's just so much to learn! Lots of features!
What problems is the product solving and how is that benefiting you?
We are finding the right decision-makers.
Recommendations to others considering the product:
Take the training; they're incredibly helpful!
Excellent database for those hard to reach contacts
What do you like best about the product?
It's ability to find the direct contact information and mobile information for any potential leads that you want to go after. There is really no limit to Zoominfo and the types of industries that you can target! I really like the use and the technology of Zoominfo and what they have brought not only to the company that I was working with before, but also to the one that I am working with now!
What do you dislike about the product?
No real downside that I have seen from using the product! There may be a few contacts that do not have all of their information on Zoominfo which is to be expected as they may be much more private and do not have their company information for all to see.
What problems is the product solving and how is that benefiting you?
The biggest and most obvious problem we are solving with Zoominfo is 1. finding information on clients right away and getting past the "gatekeeper" and 2. finding companies that are actually looking (with the intent topics)
Recommendations to others considering the product:
Make sure to understand all of the extra packaging when it comes to Zoominfo as I do not believe I was using the full potential of its value when I had access to it. They are super helpful and assist you if you have any questions but just make sure to use their resources and calls with them to use it better
The more I learn, the more I enjoy this platform
What do you like best about the product?
The features that provide the most value include: Intent, Sccops, Org charts and of course, all of this information comes together in a unified platform that is VERY intuitive for even a novice user.
What do you dislike about the product?
Having to subscribe at the ELITE level to get workflow. Workflow is a feature that will enable a LOT of automation and I will certainly justify it, but I wish that feature came at a lower level of subscription.
What problems is the product solving and how is that benefiting you?
Finding and identifying all of our target accounts in a given geographic region using an extreme amount of inclusions and exclusions used to take weeks - that timeframe has been reduced to minutes.
Recommendations to others considering the product:
Don't let the price scare you away. The quality of the data FAR exceeds other tools.
A Must Have Tool for Sales & Marketing Teams!
What do you like best about the product?
A great tool to find the target audience for business needs.
Easy to use tool without thinking.
I Like most the capability to enrich leads within Salesforce by just scheduling enrich jobs based on criteria.
Very accurate Information about contacts & companies.
Form complete is also a great feature to increase the conversion rate of landing pages.
Easy to use tool without thinking.
I Like most the capability to enrich leads within Salesforce by just scheduling enrich jobs based on criteria.
Very accurate Information about contacts & companies.
Form complete is also a great feature to increase the conversion rate of landing pages.
What do you dislike about the product?
I have been using ZoomInfo for more than 3 years, and there aren't any examples of features or functionalities that I particularly dislike.
What problems is the product solving and how is that benefiting you?
Finding target audience for the business needs.
Enrich information for the existing database.
Form complete is also a great feature to increase the conversion rate of landing pages.
Enrich information for the existing database.
Form complete is also a great feature to increase the conversion rate of landing pages.
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