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ZoomInfo

ZoomInfo

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8,365 reviews
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    Internet

Zoom info review

  • November 06, 2021
  • Review provided by G2

What do you like best about the product?
The phone numbers and contact details of South Africa were easily available
What do you dislike about the product?
In mIddle east region the numbers are a lil bit difficult to find
What problems is the product solving and how is that benefiting you?
Since I work as a BDR i need to cold mail and call prospect so I need email id to do so and Zoominfo helps me in getting contact details easily


    Douglas F.

Great to use

  • November 05, 2021
  • Review provided by G2

What do you like best about the product?
Whatever I'm looking for zoom info has it. I'm an AE that needs to prospect for B2B. Admittedly I'm new to my job but it only took a few days to master zoom info. Their customer support was quick with any questions I had.

I love the tagging feature, where I can tag whichever leads I think are the most appropriate for my sales campaign and enroll them in industry specific campaigns. I typically prospect for a few hours but with Zoom info I can get what I need in 45 minutes :)
What do you dislike about the product?
At times, it can be slow. Some of the interface design doesn't make sense to me, but I'm also new to this space. What's important is that they have the information i need.

One thing to watch out for, their defaulted exporting rules don't include mobile information and other pieces of information. Make sure to visit your settings first to re-configure your settings to your desired preferences!
What problems is the product solving and how is that benefiting you?
Prospecting a niche market that requires alot of researching. I'm still new to the job but I have great insight into any account that I look for. The rest of my team enjoys zoominfo.
Recommendations to others considering the product:
I highly recommend for any Account Executive to do their prospecting with zoom info. Their customer support is quick if you have any questions, they have an easy to use knowledge base which includes video (my type of learning, as opposed to just articles.

While at first using zoom info may seem a little overwhelming, it takes only about 2-3 sessions of using the platform to master it and utilize for your workflow.


    Melissa W.

Great service & great contacts

  • November 05, 2021
  • Review provided by G2

What do you like best about the product?
ZoomInfo has been very helpful in finding contacts at new businesses we are looking to get in touch with. It works well with Salesforce and makes it very easy to use.
What do you dislike about the product?
The contacts aren't 100% accurate but I understand that it can be hard to stay on top of a lot of information. Sometimes there are really old contacts in there though and we sound a little uneducated when calling on people that haven't been at the company for multiple years.
What problems is the product solving and how is that benefiting you?
I am able to find phone numbers to most companies that I search for in ZoomInfo. We have been able to get our foot in the door at companies and send email campaigns from the information found in ZoomInfo.
Recommendations to others considering the product:
When you are deciding if ZoomInfo is for you and your business at least try a trial to see if you can get the information that you and your company need.


    Jenniffer P.

Good Source to Connect with all the Suppliers

  • November 05, 2021
  • Review provided by G2

What do you like best about the product?
they have all the contact information of their company and key person of their company.
What do you dislike about the product?
their are times that they don't their Business email and only personal email.
What problems is the product solving and how is that benefiting you?
easy for us to look for the right contact information of the supplier and a good benefit for us to have the right contact and we can talk to the right person that we need.
Recommendations to others considering the product:
easy to use and a lot of information to know


    Information Technology and Services

ZoomInfo Collibra Review

  • November 04, 2021
  • Review provided by G2

What do you like best about the product?
I like the Org Chart and the Tech Stack features
What do you dislike about the product?
I do not love the navigation and UI of the tool or search functionality
What problems is the product solving and how is that benefiting you?
I use ZoomInfo to get business emails and phone numbers. My email response rate has increased, and my bounce rate has decreased


    Computer Software

A very powerful, evolving tool

  • November 04, 2021
  • Review provided by G2

What do you like best about the product?
So many different ways to pull data... whether I'm enhancing a list or searching for contacts at a company, ZoomInfo does it.There seems to be constant improvement in the tool.
What do you dislike about the product?
There seems to be a lag at times where I could be double charged for my exports. I continue to see updates, fixes, and new features since I started using this just under a year ago - I'm impressed.
What problems is the product solving and how is that benefiting you?
Building our lists and identifying decision makers at companies we're interested in doing business with.


    Maria R.

The most complete platform I have used so far

  • November 04, 2021
  • Review provided by G2

What do you like best about the product?
Zoominfo has an extensive database, a lot of different functions but a friendly interface where you can easy navigate. In case you do not know how to use the platform, there is a resource center where you can find a large number of videos explaining every feature of it, as well as an assigned account executive for the company. Another aspect I really appreciate admin portal; there, I can monitor all the corporate accounts and the usage of the credits with daily, monthly or annual reports, allowing me to take care of my credits.

Last but not least, the customer support has a quick response. I had a problem logging in to one of my accounts, and a Customer Solutions Analyst contacted me and fixed the problem within an hour!
What do you dislike about the product?
I have experienced issues with the Suppression function when exporting a list to a CSV. Even though I use suppression lists, I can find undesirable contacts or companies in the final doc, but still good enough to remove most of them.
What problems is the product solving and how is that benefiting you?
The list-building process is faster with ZoomInfo compared with other platforms. Also, thanks to the friendly interface, it is easier to target the exact Ideal Costumer Profile that I am looking for.


    Information Technology and Services

Streamlined Prospecting with Accurate Insights

  • November 04, 2021
  • Review provided by G2

What do you like best about the product?
I really like how easy it is to find information quickly from all our sales tools like LinkedIn and Salesforce. The integration for Chrome to pull contact information very quickly is another feature that I enjoy. Building lists for prospecting and getting accurate contact and organizational information is all great with ZoomInfo Sales.
What do you dislike about the product?
all works well with how I use it for prospecting and creating sales campaign lists.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for prospecting and list building, ensuring accurate contact information and saving time and effort in sales campaigns.


    McKenzie B.

Inside Mobility Consultant- Global Business

  • November 04, 2021
  • Review provided by G2

What do you like best about the product?
Zoom Info is a great tool to research a business's organization structure and point you in the right direction of who you should be contacting. It also keeps you up to date on recent news and projects your accounts may be working on.
What do you dislike about the product?
Some of the contact data is outdated, but it is the most accurate tool I have found thus far.
What problems is the product solving and how is that benefiting you?
Finding new contacts everyday, utilizing search bar to see their organization chart and better know who I am talking with.


    Eric Z.

game changer

  • November 04, 2021
  • Review provided by G2

What do you like best about the product?
When I signed up for zoom info, I was excited about the ways I could prospect potential clients for my financial services business. Moreover, whe I started using engage, I was able to organize my salesflows with ease and it's made a huge difference in my prospectin efficiency and scalalbility.
What do you dislike about the product?
I was having trouble logging in and didn't get much help for a few days so I was a little frustrated by their lack of urgency addressing the issue, but it has now been resolved, and I appreciated the help I was given.
What problems is the product solving and how is that benefiting you?
I am prospecting way more now and getting more client meetings. The ability to do mass searches and emails have saved me so much time over the last few months to serve my clients.