ZoomInfo
ZoomInfoExternal reviews
8,376 reviews
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Prospecting Occasionally
What do you like best about the product?
the level of detail on a well updated contact
What do you dislike about the product?
Smaller companies naturally have less info about contacts
What problems is the product solving and how is that benefiting you?
solving contact gathering for my accounts - benefits is getting mobile numbers for them
Excellent Expert Network Recruiting Tool
What do you like best about the product?
I've been using ZoomInfo for nearly a decade and they keep improving their data and product on a rolling basis. It's unusual in my experience to see such dedication to the constant improvement of an already strong offering.
What do you dislike about the product?
ZoomInfo is strongest in the United States and Canada and their data isn't as effective overseas. That's acknowledged and planned for as part of the platform, but I'd love to see progress there if possible.
What problems is the product solving and how is that benefiting you?
ZoomInfo is a primary tool my organization uses to find and recruit industry experts for interviews by our research staff. The range and accuracy of ZoomInfo's contact data continually improves, as has their UI/UX, especially the new Recruiter interface. The Reachout app, which integrates with LinkedIn, is also invaluable.
Recommendations to others considering the product:
Not just a sales tool. A deep database of industry professionals in the US and Canada.
Leading Platform with Room for Improvement
What do you like best about the product?
Delineation between contact options (business/phone/mobile)
Integration w/ Dynamics ATS
Integrated widget w/ LinkedIn
Integrated widget w/ company websites
Integration w/ Dynamics ATS
Integrated widget w/ LinkedIn
Integrated widget w/ company websites
What do you dislike about the product?
Voluminous outdated information, incorrect associations between people and businesses, duplicate entries, merged entities that are separate and corresponding merging of all contacts, the web crawler picks up people associations and overwrites their actual roles (eg a CEO sits on a board and Zoom has them at the board instead of CEO of the company)
What problems is the product solving and how is that benefiting you?
We are enriching a lot of blank company and contact data via this tool, but it requires a lot of attention to detail to ensure we are actually getting the most current and accurate information. We are frequently fixing ZoomInfo's data as we go.
Account Executive
What do you like best about the product?
how easy and seemless the experience is, the widget is fantastic
What do you dislike about the product?
I think with any tech it can be difficult if it's not working on if there are bugs
What problems is the product solving and how is that benefiting you?
Uploading my contacts and gathering data on prsopects
zoominfo good tool
What do you like best about the product?
Accessibility to a lot of records and being able to update them.
What do you dislike about the product?
Have to invest a lot and don't have access to all the tools.
What problems is the product solving and how is that benefiting you?
Current database and getting leads
ZoomInfo helps us identify incorrect data and identify the right data
What do you like best about the product?
With ZoomInfo integrations, we can see updated information for Accounts and Contacts and identify the right people to contact at Accounts that we should be connecting with.
What do you dislike about the product?
I have not found anything that I would call a dislike with our use of ZoomInfo.
What problems is the product solving and how is that benefiting you?
With ZoomInfo, we can identify bad data, have updated data right there, and find additional information about Accounts and Contacts without having to search for it.
Very easy to filter by any metric imaginable. ZoomInfo was the next step for our marketing efforts.
What do you like best about the product?
I like the filters for every aspect of your audience. You can truly curate a list for exactly what you're looking for, nothing less. And the data is very accurate and up-to-date! We had an issue on our first export that led to about a third of our leads being unusable; our rep worked with us to show us how the problem occurred and refunded us some of those credits. Overall they are very easy to work with and respond quickly.
What do you dislike about the product?
I don't love that reviewing someone's record counts against you (not as an actual credit, but you're limited to how many you can review in a period). I understand that it's a protection in place for them, but something to keep in mind. As an admin, I can't see the lists that another user exported. They would have to send me the file of that exported list, or I would have to log into their account.
What problems is the product solving and how is that benefiting you?
We needed to get more leads than we were seeing through paid and organic social. This was the most cost-effective solution for the number of emails we were looking for. We received our credits in less than 24 hours and had our leads filtered and exported that same day.
Recommendations to others considering the product:
Make sure if you're purchasing leads to email that you make sure your CRM supports purchased lists. We imported ours to Salesforce Pardot and were asked to delete them after some recipients reported spam. Pardot requires proof that all recipients opted in to receive emails from you. If you're planning to contact the leads in a certain way, make sure that you set that field as required when exporting your list. Otherwise you will end up paying for leads that are missing the form of contact that you need. Also consider that ZoomInfo is updating peoples information through out the year, so if you purchase a lead in January and their phone number changes in July, you still own that lead and will be able to see their updated information. Lastly, if you have a lead list of your own that you feel is missing information, you can import that into your account and check it against their database for accuracy.
Business Intelligence every company needs
What do you like best about the product?
ZoomInfo has so many features to like, but the greatest is "scoops." That's information about companies - hirings, pain points, funding rounds that give you credibility when you speak with people within those organizations.
What do you dislike about the product?
It's a bit expensive and not always 100% accurate, but the pros greatly outweigh the cons.
What problems is the product solving and how is that benefiting you?
I get current information I can use to contact prospective clients and sell my services.
ZoomInfo Review
What do you like best about the product?
The ability to find direct numbers and email addresses, as well as key business insights and relevant news articles.
What do you dislike about the product?
Not as updated as I'd like it to be, a lot of people have changed companies and it doesn't reflect that. Also doesn't update very often for new hires, changes in leadership, rebrands, etc.
What problems is the product solving and how is that benefiting you?
Finding direct lines and emails of potential prospects.
Easy to use with high quality data
What do you like best about the product?
Intuitive to use does not take much time to get new user set up
What do you dislike about the product?
Nothing, the tool is easy to use and great training videos
What problems is the product solving and how is that benefiting you?
New Prospects; gaining new customers
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