ZoomInfo
ZoomInfoExternal reviews
8,379 reviews
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Its useful, but data needs improving
What do you like best about the product?
Ability to export to CRM
Has a number of contact points
Ability to filter reports
Has a number of contact points
Ability to filter reports
What do you dislike about the product?
Industries are misaligned
Contacts data needs improving.
UI could be improved.
Contacts data needs improving.
UI could be improved.
What problems is the product solving and how is that benefiting you?
Efficiency
Data Gaps
Lead Generation
Data Gaps
Lead Generation
Extremely helpful and user friendly.
What do you like best about the product?
I like the ease of use of Zoom Info and the accuracy of the information.
What do you dislike about the product?
There is nothing I dislike about Zoom Info.
What problems is the product solving and how is that benefiting you?
I can have a full view of many aspects of a Company in one location.
ZoomInfo saves on research time, and addresses the right person in the right department.
What do you like best about the product?
I like that I can find the right contact person, and if that person does not respond to my inquiry, I can contact someone in the same department or someone who has more influence with what I am trying to sell.
I also like finding someone with just a phone number, and I can call them directly.
I do not use the mobile contact number because I want to respect their privacy. I wait for that person to give me the number, or I will ask for it.
I also like that ZoomInfo supplies the company's history and Scoops. It gives you a common ground to commend them and engage them in conversation.
I like that ZoomInfo supplies the size of the company. I can target the right industry and what they will need.
I also like finding someone with just a phone number, and I can call them directly.
I do not use the mobile contact number because I want to respect their privacy. I wait for that person to give me the number, or I will ask for it.
I also like that ZoomInfo supplies the company's history and Scoops. It gives you a common ground to commend them and engage them in conversation.
I like that ZoomInfo supplies the size of the company. I can target the right industry and what they will need.
What do you dislike about the product?
I would imagine due to the global pandemic, many people have changed jobs or even lost their position. Some contact info was not up to date.
What problems is the product solving and how is that benefiting you?
ZoomInfo gives me entire categories of businesses that I want to target.
The benefits realized is knowing a person's name and using it when I call them.
The benefits realized is knowing a person's name and using it when I call them.
Recommendations to others considering the product:
Take a tutorial so you can use it to its potential.
SOULESS COMPANY CARES ABOUT BOTTOM LINE AND NOTHING ELSE
What do you like best about the product?
The quality of their contacts is fine. But their customer service is appalling.
What do you dislike about the product?
ZERO STARS
Zoominfo bakes in an autorenewal clause that they bury in their 12-page agreement. If you do not cancel your subscription via email 1 month before your contract is set to renew, they auto-renew it.
If you would like to cancel your subscription, even a few days later, they sick their lawyers on you. If you do not pay, they sell your contract to a collections agency—absolutely soulless people.
They are a GARBAGE company with an OVERVALUED product. I recommend any other company: Apollo, Uplead, D&B Hoovers
Zoominfo bakes in an autorenewal clause that they bury in their 12-page agreement. If you do not cancel your subscription via email 1 month before your contract is set to renew, they auto-renew it.
If you would like to cancel your subscription, even a few days later, they sick their lawyers on you. If you do not pay, they sell your contract to a collections agency—absolutely soulless people.
They are a GARBAGE company with an OVERVALUED product. I recommend any other company: Apollo, Uplead, D&B Hoovers
What problems is the product solving and how is that benefiting you?
Fine customer contact info, terrible customer relations, and they strong-arm you with their legal team if you ever want to terminate your contract.
Recommendations to others considering the product:
Steer away from this company. They will nickel and dime you at every turn. They do not care about you or your organization. They care about one thing, their bottom line. I suggest going with any of their competitors in this space unless you'd like to be tricked into a contract you cannot get out of and then have a collections agency and team of corporate lawyers sent after you. Run.
Quality contact information for employees across many industries
What do you like best about the product?
I like how often cell phone numbers are available.
What do you dislike about the product?
There is nothing I dislike about zoom info.
What problems is the product solving and how is that benefiting you?
I am getting personal emails and cell phone numbers that I could not find from other services. Our company has benefitted from being able to contact "hard to contact" individuals.
Great Service
What do you like best about the product?
The user interface is straightforward to navigate.
What do you dislike about the product?
Sometimes profiles are not complete with email and phone.
What problems is the product solving and how is that benefiting you?
We are contacting new customers and leads.
Sr Director
What do you like best about the product?
As you research organizations, having a single location to help guide you as it relates to employees, organization structure and for me, an idea of areas the organization may be looking to move has been a very helpful
What do you dislike about the product?
Keeping accurate information about any organization is tough/impossible. As you leverage ZoomInfo, you need to be aware of this.
What problems is the product solving and how is that benefiting you?
Covid has changed the world. Zoominfo has helped me accelerate my ability to research a series of multiple companies in a very efficient manner and provides me the guidance to begin to formulate an attack plan. Without this tool, you find yourself digging through Google and other less timely avenues and often offers more roadblocks and time to complete.
Very powerful tool
What do you like best about the product?
The amount of information I can pull from ZoomInfo with ease of use. It saves me countless hours I have wasted using other programs. The extension is amazing, and the free training they provide makes it a no-brainer.
What do you dislike about the product?
More so on the admin side with T-Mobile being restrictive with the features we cannot use with Zoominfo.
What problems is the product solving and how is that benefiting you?
Getting quality accounts/leads to prospect with minimal time. A huge benefit I have realized is how to attack large accounts effectively.
Powerful insights and well executed learning sessions
What do you like best about the product?
The ability to tailor my news feed to companies and technologies that are my focus
What do you dislike about the product?
Technology Signals don't report any information although I have ~29 technologies saved.
What problems is the product solving and how is that benefiting you?
Incomplete current customer organizational information. Increased BD activity with measurable results
Must need business app
What do you like best about the product?
Zoominfo is user-friendly and simplifies my work flow!
What do you dislike about the product?
Zoominfo lacks the personality and personability of a modern app
What problems is the product solving and how is that benefiting you?
The benefits I realize is giving my clients a great opportunity to connect with me in an easier way
Recommendations to others considering the product:
N/A
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