ZoomInfo
ZoomInfoExternal reviews
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Invaluable Tool
What do you like best about the product?
Clearing the first hurdle in sales is often the most challenging part. That hurdle is often "who's my point of contact?" By utilizing ZoomInfo, we're no longer getting stuck at this stage. Clearing this critical point has allowed us to increase our target account volume and exponentially grown our business development efficiency. When working with large OEMs who operate in facilities across the globe, having intelligence into the internal hierarchy has proven to be invaluable.
What do you dislike about the product?
I've never found a system where I've been entirely confident in their SIC code, NAICS code, or industry designations. When I build company lists by industry, for instance, I often find that it picks up "fringe" companies who have a tentative relationship with the industry I'm targeting. It's a small thing, but to better use my credits, I have to pay close attention to which companies get included when I filter by industry.
What problems is the product solving and how is that benefiting you?
Our business development team can say on Monday, "we want to target food processing companies in Florida." By Tuesday, we'll have developed a list of potential contacts that we can import into our CRM or MAS. More importantly, we're confident in that list and have actionable information to move forward with. ZoomInfo has become the engine that begins our campaigns.
Recommendations to others considering the product:
How much time do you spend trying to figure out who to contact at a company? How often have you been stuck at the gatekeeper or relying on outdated contact information that's getting you nowhere? How good is the contact data in your system for your best customers? If you needed to reach a large audience fast, would you have the resources to do it? These are the basic problems ZoomInfo solves for us. I've been a ZoomInfo customer for five years now and rely on it every day. I can calculate its ROI five different ways.
zoominfo onboarding review
What do you like best about the product?
Julie took time to make sure our team was getting off on the right foot and asked some good customer-focused questions to understand our needs and what success might look like.
What do you dislike about the product?
Nothing not to like, we have a lot of action items to circle back on and we will be looking forward to getting the ball rolling and having more at-bats for our sales team
What problems is the product solving and how is that benefiting you?
data accuracy ( outbound efforts ) access to competitive intel etc
Recommendations to others considering the product:
Test it out, try others too.. maybe the community meets the need but if you are serious about breaking into the large enterprise accounts you need zoominfo these days ;)
I felt like I was their product tester
What do you like best about the product?
It is a good way for sales execs to send emails to their prospects based on the templates that marketing provides. The training was very good.
What do you dislike about the product?
A lot of things do not work as intended or as they should. I spent a lot of time communicating with support to fix issues, things not working as designed. Our sales team had to learn the work arounds for things that don't work correctly. The metrics also do not seem accurate. Our account manager was not helpful.
What problems is the product solving and how is that benefiting you?
Easy way for AEs to send and track emails.
Great sales tool for finding contacts and information
What do you like best about the product?
I love that there are intent, creatable lists. It tells you when the info was last verified
What do you dislike about the product?
The data can be invalid and some companies lack a lot of phone numbers that would be useful. I wish the data would allow you to create several tabs within one tab of data so that we can use it like salesforce lightning
What problems is the product solving and how is that benefiting you?
Contact finding is the biggest challenge that I am solving
ZoomInfo is a very useful tool
What do you like best about the product?
I get access to data I can't get elsewhere. Having this allows me to perform my job better thatn I wouold otherwise be able to do. The ability to search for employees at companies that are in specific job functions is crucual to being able to develop opportunities in my job.
What do you dislike about the product?
Some of the navigation is not as intuitive as it could be. Searching for specific employees within a company can be a challenge. However, this is a minor issue and the information is accessable, it just takes what feels like a few more clicks than should be necessary.
What problems is the product solving and how is that benefiting you?
With ZoomInfo I can find leads to market to that I would otherwise not have accessable to me The benefit of this is the ability to create more opportunities. Having this helps me do my job better than I would be able to do without it.
ZoomInfo Weekly User
What do you like best about the product?
The information is accurate, the exports are extremely easy, and the website is very helpful
What do you dislike about the product?
Too many drop downs when choosing information to create a search
What problems is the product solving and how is that benefiting you?
We are solving many of our issues when looking for accurate information on a specific company or field
Couldn't do my job without it!
What do you like best about the product?
This tool helps me with prospecting. I can find the correct contacts for specific accounts, see what technology they use, etc. This helps me prepare for better conversations with my prospects.
What do you dislike about the product?
Sometimes the information is outdated and not accurate
What problems is the product solving and how is that benefiting you?
The problem of not having contact information for prospects makes my job extremely difficult so with this tool, I can find the contacts I need for my prospecting efforts
Not worth it
What do you like best about the product?
Not much to like. Data is out of date and inaccurate.
What do you dislike about the product?
Out of data information, incorrect emails, integrations are not seamless, extremely pricey. Had zoominfo for 7 months and receive 0 benefit or ROI.
What problems is the product solving and how is that benefiting you?
It was nice to simplify, but as I simplified, it was not 100% and would have to document additional work arounds for specific tasks
Team Results w/Intent
What do you like best about the product?
Contact information is pretty accurate and often includes mobile numbers which has been useful for outreach.
What do you dislike about the product?
Intent data doesn't seem to be accurate and hasn't improved results. We haven't converted a single opportunity in 6 months into an opportunity. We're not finding any intent or anyone in the organization looking for our technology.
What problems is the product solving and how is that benefiting you?
Increasing pipeline and finding qualified opportunities for building territory and market share.
Accurate Information
What do you like best about the product?
I get up-to-date information.Its very helpful.
What do you dislike about the product?
I dislike how sometimes if I search a company it will pick up some compaies that arent similar at all to what I searched.
What problems is the product solving and how is that benefiting you?
The big benefit for me is the vast list of cell phone numbers.
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