ZoomInfo
ZoomInfoExternal reviews
8,372 reviews
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Can't imagine my job without it!
What do you like best about the product?
Tried all the other competitors and none come close to the recency and amount of contact data Zoominfo has. Since they merged with DiscoverOrg it's been a vital tool for our sales teams. There are many other features available for keeping up with industry trends, news, company changes, and more.
What do you dislike about the product?
It has gotten very expensive over the last few years. The Chrome extension hasn't worked properly in the last year at two different companies. It tells me my login info is incorrect but the same login works on the site and in our CRM. This has been a common issue for my colleagues as well.
What problems is the product solving and how is that benefiting you?
When someone's email bounces or we don't have contact info, you can almost always find it in Zoominfo. This has made my job much easier and I am not sure what I would do without it. It helps me sound like I REALLY know what I'm talking about when discussing industry trends with an exec!
Recommendations to others considering the product:
Definitely consider that this may be expensive, but will lead to more revenue generated through proper contact info on leads/prospects!
Product is good - certification was a nightmare
What do you like best about the product?
The interface is relatively easy to use - intent features are great. Customizing searches is pretty easy. Exporting to CRM is easy. There are multiple videos and a good knowledge center to help you learn. I also enjoy the scoops feature in the product as It helps me understand what is going on in the industries that I track. Having the ability to hand-select contacts that have a contact reliability score is fantastic.
What do you dislike about the product?
The certification coursework is designed by someone who doesn't understand the needs of most users. Test questions that have multiple useless answers. Questions that relate to features that I will not use are a part of the certifiation process and required way to much guesswork. Misspellings of certain answers and even one answer that was right that is marked as wrong. This needs to be fixed. I don't like the way engage handles mutiple user streams. It is a bit clunky. One of the ways I tested this was to look up friends in industries I was once a part of and several times it was wrong
What problems is the product solving and how is that benefiting you?
I just learned the software - but the benefits of understanding potential customer intent is fantastic. Easy access to CRM tasks with engage also helps tremendously. This will help me find the best customers quickly because it is so much more in depth than doing Google Searches or doing searches through public databases at the library which is what I did in the past.
Recommendations to others considering the product:
Spend a lot of time learning the interface and ask a lot of "why" questions to ensure you get the answers that you need. Sometimes things you see in the videos and online training do not make sense until you ask those questions.
SDR
What do you like best about the product?
The UI and integration make my job more effortless than ever.
What do you dislike about the product?
The SFDC extension is slow to load and rarely provides insight.
What problems is the product solving and how is that benefiting you?
Discovering new contacts and Scoops provide insight into company problems.
Zoom info experience
What do you like best about the product?
Zoom info has a large and up to date database that is thoroughly researched.
What do you dislike about the product?
Advanced searches can sometimes become very complicated, particularly when researching large corporations with multiple sites.
What problems is the product solving and how is that benefiting you?
Zoom info allows us to not only search for new business, but verify contact details about current customers in our CRM. It also allows us to export leads and contacts directly into SF to the appropriate account.
Helping me on a daily basis.
What do you like best about the product?
the extensive data base and how you can fast copy the data, the search options are great too
What do you dislike about the product?
Sometimes the data is not up to date with other information; for example LinkedIn, also some companies are missing.
What problems is the product solving and how is that benefiting you?
I'm mainly looking for emails and phone numbers; I really like the company overview.
Recommendations to others considering the product:
I can totally recommend it if you are looking for business people for whatever reason.
Great service for prospecting!
What do you like best about the product?
Zoominfo allows me to quickly gather direct contact information for decision-makers or likely leads within my target customer base.
What do you dislike about the product?
The website can be a bit slow to load at times, but the wait is well worth it with how much time it shaves off my information-gathering phase.
What problems is the product solving and how is that benefiting you?
Zoominfo allows me to quickly see if someone else in my organization is prospecting into an account through the salesforce integration in the browser attachment. Zoominfo also enables me to contact more prospects at once with a reasonably high rate of confidence that these prospects are the right people.
excellent
What do you like best about the product?
Help to obtain all contacts and make it easy to use.
What do you dislike about the product?
Many procedures are required to finalize the account.
What problems is the product solving and how is that benefiting you?
I obtain the contact directly and easily, and the benefits make it easy to finalize any deal.
Great Tool! Helpful for Sales!
What do you like best about the product?
Love the feature to sort by role/department. Great for prospecting.
What do you dislike about the product?
Can load a tad bit slow but normally no complaints
What problems is the product solving and how is that benefiting you?
Great for prospecting and reaching contacts
Use it every day!
What do you like best about the product?
I like how Zoominfo lets me know that contacts have left their company. And even if you don't have their exact email, you can predict it based on the emails of others from that company.
What do you dislike about the product?
Your information isn't perfect. Working in the Public Sector, I find that phone numbers may not entirely be accurate 100% of the time.
What problems is the product solving and how is that benefiting you?
I am enriching my contact data for my prospects and reaching out to connect with them.
Great Tool for finding new leads!
What do you like best about the product?
I like the ability to dig down into any account at the level I want to dig into.
What do you dislike about the product?
I wish I could have more than 1000 names exported per month.
What problems is the product solving and how is that benefiting you?
Finding C-level contacts with direct contact information
Recommendations to others considering the product:
Set up your email notifications
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