ZoomInfo
ZoomInfoExternal reviews
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Good tool with ugly terms & service
What do you like best about the product?
The access to the huge companies' database
What do you dislike about the product?
Customer service and terms of use. The customer service isn't interested to help you, they only interested to get their money for subscription. They could ban for one month just for "suspicious actions" from your Chrome plugins. And they NEVER would cancel your subscription - the only possible reason is the dissolution of company. Not recommended.
What problems is the product solving and how is that benefiting you?
Lead generation
Relevant and Powerful
What do you like best about the product?
ZoomInfo is a powerful tool to view hierarchies of companies, gain insights on their software used or company news, and effectively add contacts to keep messaging fresh in Salesforce (and they do so much more!). Zoom also does a great job of bringing in new tools that allow you to get account insight in different ways
What do you dislike about the product?
Sometimes the integration with Salesforce can be a little finicky but besides that it's great!
What problems is the product solving and how is that benefiting you?
Getting to the right leaders of a company and always having new people to reach out to. I'm learning how to sell to an account in multiple ways. Sometimes I use actionable intel like Scoops to sound relevant or use software insights as a way to name easy integrations with the software I sell.
Recommendations to others considering the product:
I would use ZoomInfo to creatively get into accounts, especially for big-sized companies. It saves you a tremendous amount of time, effort, and energy so you can launch into prospecting without a hitch. As you use ZoomInfo, be sure ot check out out the pieces of training and various tools since it's easy to launch into prospecting without knowing that one tool that could have taken a 6hr admin job and turned it into a 2 hr admin job. I would do an ROI not only on productivity but the reduction of headaches for your workforce as well as the increase in confidence as reps start to feel like they really know what they're talking about. Get the users bought into the platform and hear their own insights into how this tool would help them. This tool is amazing!
Great prospecting resource
What do you like best about the product?
Constantly updating contact information and contact change notifications.
What do you dislike about the product?
Smaller companies do not have updated contact information.
What problems is the product solving and how is that benefiting you?
Locating appropriate prospects with with accurate email addresses and phone numbers. Have been able to expand my outreach beyond contacts collected solely through my company's resources.
HELPS YOU FIND COMPANIES TO PROSPECT
What do you like best about the product?
I love how accurate the info is, also how easy it is to use
What do you dislike about the product?
I does take a min. to use, and can be time consuimg
What problems is the product solving and how is that benefiting you?
I was having trouble finding the right person, but once i realized what I was actually looking for, it helped alot
Recommendations to others considering the product:
Make sure you get a proper training first, once trained this can be a powerful tool for your prospecting. Also learn the different filters because it can save you a ton of time.
ZoomInfo - The most reliable data source for sales
What do you like best about the product?
My company has been using ZoomInfo for more than two years. The data is consistently reliable and the platform is easy to use. In comparison to other similar products we have used, ZoomInfo is superior. I also like that contacts can be easily exported to SalesLoft.
What do you dislike about the product?
The platform changes a great deal, and sometimes that makes it challenging to navigate.
What problems is the product solving and how is that benefiting you?
Finding new leads is critical for any sales organization and ZoomInfo simplifies the process.
Excellent support and breadth of data.
What do you like best about the product?
The best about Zoominfo is the mobile phone numbers and supplemental emails. Especially during a pandemic, mobile numbers were key to getting in touch with prospects. The links to the social media accounts is a great help in conducting in-depth research on prospects. ZoomInfo is also extremely helpful when it comes to updating our existing contacts. I often will look at our Salesforce records and find the information is outdated. ZoomInfo has helped me to update hundreds of contact records so we can more accurately reach out to our prospects.
What do you dislike about the product?
Something that could be improved with Zoominfo is the LinkedIn links and updating titles. The educational content could also be improved to help users think about ways to implement the data better other than the basic search.
What problems is the product solving and how is that benefiting you?
Zoominfo is helping us get in touch with prospects who have been working from home. The top benefit realized has been reducing the number of steps to getting in touch with a prospect. I often will check ZoomInfo before even checking my Salesforce database because the information I get from ZoomInfo is almost always more accurate than what I can find in SalesForce.
Recommendations to others considering the product:
Get the pro account so you can have access to the mobile numbers and social media links as well as supplemental email. Having all the data possible is the best to make sure you can communicate. Others might tell you they have the most up-to-date data but ZoomInfo truly does have this in addition, there are humans making sure the data is correct. Although automation is helpful, it's important to still have a human in place who can evaluate and think in a ways a machine never could.
ZoomInfo has been a game changer
What do you like best about the product?
The accuracy of info and getting cell #'s
What do you dislike about the product?
I can't think of anything, works well 4 me
What problems is the product solving and how is that benefiting you?
Getting a contact/prospects direct phone number has always been a struggle. Without this if you call the main companies number rarely do you actually get connected with the person, you almost always get voicemail. With ZoomInfo you not only get their direct dial 90% of the time, you get their cell phone number. My ability to reach a prospect has increased 10x.
Recommendations to others considering the product:
Don't be afraid to call prospects on their cell phone. It's not awkward
Zoom is a Sales Development Rep's best friend
What do you like best about the product?
easy to find, navigate, and import leads to numerous mediums.
utilization NAICS codes to narrow searches
wide variety of filters to turn on or off when searching
ease of access
easy to implement to all of tech stacks your company may be using
works well with outreach, salesforce, google
google chrome plug ins are very helpful and easy to access
utilization NAICS codes to narrow searches
wide variety of filters to turn on or off when searching
ease of access
easy to implement to all of tech stacks your company may be using
works well with outreach, salesforce, google
google chrome plug ins are very helpful and easy to access
What do you dislike about the product?
old/dead numbers need to be cleaned and wiped out more thoroughly. Wish it had more cell phone numbers
What problems is the product solving and how is that benefiting you?
Only problems are the occasional dead number. Extremely beneficial for direct contact with decision makers. Easy to maintain and organize all leads once imported. Wish it had more cell phone numbers.
Recommendations to others considering the product:
use advanced filters
names with no emails listed cant transfer into a sequence on outreach
be resourceful and don't take too many leads from one company
easy to maintain focus and save time by saving searches
utilize NAICS codes
filter by regions (states, countries, metro areas, etc.)
if you have success on one lead, breakdown all of that lead's company's competitors
easy to implement to all of tech stacks your company may be using
connect it to outreach to automatically input leads in to a personal sequence
names with no emails listed cant transfer into a sequence on outreach
be resourceful and don't take too many leads from one company
easy to maintain focus and save time by saving searches
utilize NAICS codes
filter by regions (states, countries, metro areas, etc.)
if you have success on one lead, breakdown all of that lead's company's competitors
easy to implement to all of tech stacks your company may be using
connect it to outreach to automatically input leads in to a personal sequence
Easy to Use, Well Organized, A lot of Data
What do you like best about the product?
Integration into Salesforce, ability to tie data into the platform within 2 clicks of the mouse. I'm able to pull information easily and I can go into the platform as a standalone solution as well (without the SFDC integration).
What do you dislike about the product?
Login information has taken me a few steps back sometimes. The set up may have taken a little longer than necessary in my honest opinion. Otherwise, it's a fine tool and I recommend it highly!
What problems is the product solving and how is that benefiting you?
Being able to quickly transfer data is essential, ease of use, end user experience has been great so far. Truly what's the best thing about it is the ability to integrate with my current CRM, outside of that, I know I can also go into the platform itself and simply find contacts that I need to reach out to and find their contact info easily.
One of the best account research platforms out there
What do you like best about the product?
I think that ZoomInfo does an excellent job of displaying company info, employee contact & hierarchy data, and information on what is going on inside of an account. I also like the ability to easily share employee/company lists, link data to SFDC, and immediately find contacts on LinkedIn directly from the contact card. The List Match function from an excel spreadsheet also makes finding your particular set of accounts an absolute breeze.
What do you dislike about the product?
I often find the scoops can be very hit or miss. I'm not entirely sure where this data comes from, but I saw a scoop at a friend's company and wanted to test the validity of the information. I asked them if the information and main point of contact were correct. He heads out to the department in question. He knew nothing of the initiative that ZoomInfo stated and the person named was in marketing rather than IT. In other scenarios, I have found this information to be relatively spot on.
What problems is the product solving and how is that benefiting you?
Finding relevant contacts/companies, building out account sets for enterprise and territory sales, learning about what is going on inside of companies, strategizing on where to spend my time, and figuring out what systems a company is using. The platform is wonderful though it can be expensize. Scoops info aside, it is necessary for effective sales teams.
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