ZoomInfo
ZoomInfoExternal reviews
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Great Tool and Good Experience
What do you like best about the product?
It's user friendly and intuitive, easy to use as well
What do you dislike about the product?
At this time, I haven't found anything that has been an issue or bothered me
What problems is the product solving and how is that benefiting you?
Looking for the best contacts, finding company information.
My go to tool
What do you like best about the product?
I like that I can usually find the contact information I am looking for. I also like that I get scoops (Business intelligence) that helps me target prospects at the right buying time. The added bonus of seeing an ORG chart helps me to target the right individuals at each company. I also like the ability to click a button and see the contacts LinkedIn profile.
What do you dislike about the product?
I dislike the fact that many of the phone numbers are inaccurate. I also wish they would build a connector for Hubspot so I could more easily import data to my CRM tool.
What problems is the product solving and how is that benefiting you?
No real problems per se,. I have been able to easily find contact info almost anytime.
Recommendations to others considering the product:
It really has become the must have tool for prospecting. Most complete, most accurate information.
Game Changer
What do you like best about the product?
Contact information is extremely accurate
What do you dislike about the product?
There is nothing to dislike about ZOOM info.
What problems is the product solving and how is that benefiting you?
Who to contact, where to contact and when to contact!
Great Tool for Prospecting!
What do you like best about the product?
The best part about ZoomInfo are the integrations, especially the LinkedIn plug-in. It allows you to easily research without having to toggle back and forth between screens.
What do you dislike about the product?
ZoomInfo has a bunch of great features and resources on how to best utilize the product, but sometimes this can be a bit overwhelming.
What problems is the product solving and how is that benefiting you?
Quick and easy access to important contacts and recent news at any given account enables me to be more efficient in my prospecting efforts.
Sales Heads
What do you like best about the product?
Data outreach is something which I like the most while using zoominfo
What do you dislike about the product?
14 day trial only I feel it should be for a month
What problems is the product solving and how is that benefiting you?
getting to connect with the business leaders
Excellent Product with Unmatched Business Intel
What do you like best about the product?
Unfettered access to critical data in real time.
What do you dislike about the product?
Incessant pop-up website advertisements
What problems is the product solving and how is that benefiting you?
Able to make contact with hard to reach target prospects.
Engage disappointment. Not ready for prime time
What do you like best about the product?
That is it fully integrated w/ Zoominfo and salesforce and I'm not moving prospect data from system to system.
What do you dislike about the product?
So. freaking. buggy. Literally, I'm utterly disappointed in how immature this product is. Considering what they have done w/ Zoominfo and all they have to do is copy any of the top 5 sales enablement tools, Engage is a huge miss. It's like we're the first users. Customer support team is very responsive, but there seems to be one engineer assigned to this product. Giving it 30 more days and then will be moving to Outreach unless things improve.
What problems is the product solving and how is that benefiting you?
Not moving data from one system to another. Benefits are unrealized as I'm so unproductive with all the bugs b/t Zoominfo and Engage. Their ReachOut extension is super slow and buggy.
My experience with ZoomInfo
What do you like best about the product?
The best part is being able to find direct phone numbers for individuals. I also like how detailed and thorough the built in org charts are.
What do you dislike about the product?
My least favorite part is that sometimes contacts aren't updated with their new jobs from LinkedIn so i'm not able to pull correct data (email address and phone numbers).
What problems is the product solving and how is that benefiting you?
Account mapping, gathering contact info for prospects, and and news/insight happening in regards to an account.
Zoom
What do you like best about the product?
Zoom is user friendly. I like how you can save prevous searches
What do you dislike about the product?
When searching for a a person in a specific location - especially when a company has multiple locations in one state, you cant select that specific city and find the contacts at this worksite.
What problems is the product solving and how is that benefiting you?
Most of the time I'm able to find key contacts at companies that I'd like to partner with.
Shocking Customer Service
What do you like best about the product?
Some of the data is useful. Need to choose contact accuracy score of around 90
What do you dislike about the product?
Specifically requested European data which we got but the Intent package is only for the USA. Was not told this despite making it quite clear multiple times that we need European data only. Can't get a response from Zoominfo either from our account manager or their customer support line.
What problems is the product solving and how is that benefiting you?
Specifically requested European data which we got but the Intent package is only for the USA. Was not told this despite making it quite clear multiple times that we need European data only. Can't get a response from Zoominfo either from our account manager or their customer support line.
Recommendations to others considering the product:
Don't bother. The cost is very high for what you get. Chances are you'll be mis-sold at some by them. Customer service is shocking
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