ZoomInfo
ZoomInfoExternal reviews
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Excellent
What do you like best about the product?
Ability to uncover contacts in specific departments
What do you dislike about the product?
some companies lack a profile so I cannot find data on them.
What problems is the product solving and how is that benefiting you?
Uncovering prospects to increase sales
Shannon Lee ZE Training
What do you like best about the product?
ZE and its integration with ZI - and how well they integrate with Salesforce
What do you dislike about the product?
I would like to see more illustrations/diagrams of data flow and how it interacts with Salesforce at the object level.
What problems is the product solving and how is that benefiting you?
hopefully be able to reclaim lapsed donors and find new ones
Very complete tool improve lead generation and qualification
What do you like best about the product?
It is very simple to search companies and the people who work there, also you can check the org chart of them so you can see who works in each department and the job tittles to identify your buyer persona.
What do you dislike about the product?
sometimes it's a little slow and not up to date.
What problems is the product solving and how is that benefiting you?
More efficiency to achieve our buyer persona and diferents ways to contact them (email, phone, etc)
Very effective tool for prospecting!!
What do you like best about the product?
I love that everything is together in one interface from details about the company, what's happening right now that may affect their company and their need for my products. I especially like the ability to then port the data directly to my CRM without me needing to cut and paste - what a time saver! Most important will be the Intent and buying signals when our marketing team gets that set up, but this is valuable as is for me, right now.
What do you dislike about the product?
For some reason, I cannot always figure out how to get back to the home screen. I am still a new user and it's probably user error, lol.
What problems is the product solving and how is that benefiting you?
Before I would have to access multiple sources for the information I needed, then again when I needed to see updated data - this is all in one place!
ZoomInfo is AMAZING!
What do you like best about the product?
Easy to navigate, and lots of information for prospecting clients. Plenty of contacts and leads to work from. Including Technology leads which can turn a cold prospect into a warm lead.
What do you dislike about the product?
Only downside would be not every company is available on the platform, especially smaller businesses. But that is to be expected since not everyone is on D&B.
What problems is the product solving and how is that benefiting you?
Finding the right contacts within a company and their contact information.
Cant live without it
What do you like best about the product?
So much information and everything is up to date. Up to date numbers and org charts are super helpful for prospecting
can cleanse my account list
-can sort by employee count, revenue, industry, and more
-integrates very easily to the systems. Super seamless!
-The chrome extension is awesome
can cleanse my account list
-can sort by employee count, revenue, industry, and more
-integrates very easily to the systems. Super seamless!
-The chrome extension is awesome
What do you dislike about the product?
Wish it would delete people who no longer work at the company. Wish they could add the numbers to reach people who are WFH
What problems is the product solving and how is that benefiting you?
Finding info on my prospects, relevant info to them, and what competitors they're using
-fill in missing data in the systems
-stay organized on my accounts and news about them
-fill in missing data in the systems
-stay organized on my accounts and news about them
Best Database for USA
What do you like best about the product?
Accuracy of the data and all the other aspects like intent, organization chart, etc.
What do you dislike about the product?
It's not that accurate for Southeast Asia and Middle East and Africa markets like the USA.
What problems is the product solving and how is that benefiting you?
The email part... Finding one's exact business email with a complicated pattern, especially in the banking sector.
This is a great websites for finding and searching for leads that have strong backgrounds.
What do you like best about the product?
The option to filter leads efficiently and copy and paste them straight into an excel sheet is very helpful. I also programmatically get contact details. Given that the chrome extension gives up to 200 leads per month, this is especially convenient. It is also useful when you already have accounts to go after and just need email addresses.
Zoominfo also launched a new email sequencing tool for free. Not only that, but there is a way to filter through if a contact has a mobile phone versus a work phone. This is helpful as there can be issues when contacting a lead, and there are long wait times. By adding a filter to access a number straight to the contact themselves (as opposed to their work), it is much easier bypass hold times when contacting. After constantly contacting leads after leads, this makes it much less time consuming to communicate straight away.
Zoominfo also launched a new email sequencing tool for free. Not only that, but there is a way to filter through if a contact has a mobile phone versus a work phone. This is helpful as there can be issues when contacting a lead, and there are long wait times. By adding a filter to access a number straight to the contact themselves (as opposed to their work), it is much easier bypass hold times when contacting. After constantly contacting leads after leads, this makes it much less time consuming to communicate straight away.
What do you dislike about the product?
Zoominfo is a rather expensive product for those that are working for a small team, so if you do not make the most of it, it can be quite pricey. It also can be inconvenient to view the contact information when logging on websites or to check what their email is as it uses one of the 2000 views you can use.
What problems is the product solving and how is that benefiting you?
The accuracy percentages have helped to make sure the info for leads are true, and being able to copy and paste straight from websites such as Linkedin is beneficial. There is also great coverage outside North America, and I realized I no longer have to limit my searches to the US. Furthermore, working with Salseforce, I can automatically see if is already in the website, which helps save time.
Recommendations to others considering the product:
For those using Zoominfo, I would suggest watching the videos because they make using the website very easy.
Solid platform that they are continuing to update
What do you like best about the product?
Database seems to be continuously expanding with more and more contacts and verified contact info. Earlier use of the product the database seemed to be much more limited than it is today. Seems their acquisitions of competitors has been helping a lot in this regard. Additional feature expansion, ATS integration, and Chrome extension (ReachOut) have come over time to make the platform more powerful.
The ReachOut extension in particular is a one of my favorite individual features. Not having to toggle to a different window to pull from the database is great and that paired with integration with my ATS/CRM is fantastic for keeping my workflow efficient. The integration with my specific ATS (Bullhorn) could use a few tweaks, especially for direct import, but all-in-all it is a better integration than I get with some of the other extensions I use.
The ReachOut extension in particular is a one of my favorite individual features. Not having to toggle to a different window to pull from the database is great and that paired with integration with my ATS/CRM is fantastic for keeping my workflow efficient. The integration with my specific ATS (Bullhorn) could use a few tweaks, especially for direct import, but all-in-all it is a better integration than I get with some of the other extensions I use.
What do you dislike about the product?
Biggest missing element a lot of the time are contacts that work at smaller and even mid-sized companies at times. Great for larger company research and sourcing, but the smaller the company, the less likely the database reaches their contacts at all. Continuing to find ways to bring in verified contact lists on smaller and mid-market companies will be a major added benefit for me in the future.
What problems is the product solving and how is that benefiting you?
Zoominfo is great for me to find a 2nd or 3rd avenue of outreach to potential prospects beyond direct Linkedin outreach or office direct lines where I have seen my response rates on that platform fall over time. The additional outreach avenues of a personal email, business email, and/or a mobile have helped me to maintain solid response rates on lead outreach.
Easy to use and better than competition
What do you like best about the product?
The data is very accurate and easy to find. Often a contact's personal email is also given...not that I recommend that as a means to contact someone. Also it integrates nicely with Salesforce.
What do you dislike about the product?
Sometimes smaller companies (less than 200 employees) have little information.
What problems is the product solving and how is that benefiting you?
I use Zoominfo to find the correct contact and email/phone number.
Recommendations to others considering the product:
I was part of a pilot program for my company and we chose ZoomInfo over 2 of the other leading providers.
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