ZoomInfo
ZoomInfoExternal reviews
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Best Sales Prospecting Platform On the Market
What do you like best about the product?
Ease of use to locate companies and contacts. The phone numbers, emails and especially cell phones are accurate and make prospecting time extremely efficient. The advanced search filter allows you to really lock in on a particular account, region, location, business type. If you cannot locate the contact or business you are looking for through the quick search field, you have a lot of options on the advanced search that really help out. the reachout chrome extension is also fantastic if you use LinkedIn for prospecting and locating new contacts. You simply pull up a contact in linkedin, then click the reachout chrome extension and it will sync with Zoom Info and provide you with the LinkedIn person's email, phone, cell phone, business phone, personal email. Bascially all the info you would need to call, email or text that individual with zero issues. Such an amazing platform.
What do you dislike about the product?
converting contacts and companies is challenging with Salesforce and needs more customization so everyone can convert easily. It would be much easier if you could used the advanced category on accounts, contact and tasks to format the business phone, cell phone and other phone to match the formatting of our salesforce requirements.
What problems is the product solving and how is that benefiting you?
Able to track down decision makers quickly vs spending hours trying to get the right contact and chase down numbers and guess at email formats. we use several types of project reports such as Industrial Reports and Industrial Info Resources to find these projects. The issue we have is the contact data is not accurate and you cannot reach out to these people with confidence. ZoomInfo makes this a breeze now.
Recommendations to others considering the product:
Thank about the amount of time it takes to track down people and how much time and money is wasted searching for contacts name and numbers. this eliminates that and gives you and your sales people more time talking to clients and tracking down new business.
Always Helpful
What do you like best about the product?
The access to training material and mobile numbers available.
What do you dislike about the product?
Not a great tool for recruiters. Contact information for candidates is usually not available.
What problems is the product solving and how is that benefiting you?
For sales I have access to mobile numbers and work email address for prospect clients.
BDR
What do you like best about the product?
Company search tools are very funtional.
What do you dislike about the product?
It's annoying that you have to export from company search just to have access to TA. Burn through all my credits when the contacts might not even be used.
What problems is the product solving and how is that benefiting you?
Being able to identify a large number of target accounts in a short period of time is very helpful.
Recommendations to others considering the product:
Have a plan in mind for how you will target clients to perform better filtering
My prospecting with ZoomInfo
What do you like best about the product?
I like the integration with Salesforce the most. It saves me a lot of time to be able to work inside of SFDC and not toggle between the 2 applications.
What do you dislike about the product?
There are still additional features we need to pay for that I would like now. We are currently trying to secure the budget to pay for these features
What problems is the product solving and how is that benefiting you?
I am looking for a very particular buyer of my software and ZoomInfo helps me target that buyer. I can search by company as well as specific backgrounds of the employees. I also like the ability to see an org chart so I can map out the account for planning
Easy to understand and follow
What do you like best about the product?
The platform is easy & self explanatory.
What do you dislike about the product?
I haven't figured out all the features yet, but that's because I need to put more time towards it.
What problems is the product solving and how is that benefiting you?
We're able to reach out to people that we haven't been able to get contact info for before.
Recommendations to others considering the product:
Easy platform to use with a solid amount of information on contacts.
Leads galore!
What do you like best about the product?
Finding direct phone numbers and emails for my leads.
What do you dislike about the product?
The platform requires quite a few clicks
What problems is the product solving and how is that benefiting you?
Finding decision makers instantly.
Recommendations to others considering the product:
Recommended if you are in a sales position.
Regional Sales Rep
What do you like best about the product?
You can zero in on best targeted contacts.
What do you dislike about the product?
Not much to dislike but does take a few tries to figure how best to narrow down your contacts.
What problems is the product solving and how is that benefiting you?
I have a never before called on territory, Zoom helps me build a prospect list.
Super Easy and effective
What do you like best about the product?
Transfer prospects into our CRM with their contact info
What do you dislike about the product?
I don't like the limited visibility of the persons profile compared to Sales Navigator
What problems is the product solving and how is that benefiting you?
I'm able to get essential contact info and employee titles/companies. It's very quick and easy.
Glorified phone book with an untrustworthy team
What do you like best about the product?
If you are in desperate need of contacts and don't care whether they want to talk to you, ZoomInfo is your software. The scoop information can occasionally be useful. The search module is easy to use
What do you dislike about the product?
Contacts -- especially international contacts -- are often outdated, tied to a HQ phone number or completely hostile to outreach.
Buyer Intent module is moderately useful for 30,000 foot view, but they can't recommend specific contacts for outreach and just pull their best guess.
Decentralized management is idiotic--you can't manage credits centrally as an admin, each user has a monthly limit and your company loses those credits if everyone doesn't hit their limit.
Also holding exports hostage for seats (you need to exchange user seats for additional export credits) is downright ridiculous.
Essentially they offer a variety of features then make it as difficult as possible for you to get full benefit from them.
The CRM integration is an absolute joke--get ready for endless csvs.
Finally, beware they have a two month notice requirement in contracts that they are oh-so-comfortable letting slide right by if it means they get a deal.
Buyer Intent module is moderately useful for 30,000 foot view, but they can't recommend specific contacts for outreach and just pull their best guess.
Decentralized management is idiotic--you can't manage credits centrally as an admin, each user has a monthly limit and your company loses those credits if everyone doesn't hit their limit.
Also holding exports hostage for seats (you need to exchange user seats for additional export credits) is downright ridiculous.
Essentially they offer a variety of features then make it as difficult as possible for you to get full benefit from them.
The CRM integration is an absolute joke--get ready for endless csvs.
Finally, beware they have a two month notice requirement in contracts that they are oh-so-comfortable letting slide right by if it means they get a deal.
What problems is the product solving and how is that benefiting you?
When you need contacts you can get contacts. Cursory buyer intent data helps target companies in middle of purchase exploration.
Recommendations to others considering the product:
There are other, better tools available run by more respectable companies. Avoid ZI at all costs.
A Great Tool to Gather Info About Companies
What do you like best about the product?
My favorite thing is the chrome extension. When I pull up a company website, if it is in the database, a little arrow pops up on the side of the screen with relevant information.
What do you dislike about the product?
Would always like for more companies to be in ZoomInfo, but since I started using it 3+ years ago, the amount has vastly improved.
What problems is the product solving and how is that benefiting you?
Gives us great info such as company size, revenue, key employees, current IT used, etc. Very useful!
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