ZoomInfo
ZoomInfoExternal reviews
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Director, Business Development
What do you like best about the product?
Direct Dials, Mobile Mapping, the export functionalities, seeing org charts, the Intent AI platform
What do you dislike about the product?
No strong dislikes at the moment, have been a long term customer for many years now
What problems is the product solving and how is that benefiting you?
Targeting ABM accounts, driving success around ICP Accounts, tying Intent to MQL's
Thorough tool, easy integrations
What do you like best about the product?
I like the ability to add contact lists easily but while also being able to put that list against any suppression lists we have at the company level. It’s also incredibly useful to slice and dice contacts by info accuracy, location, company size, etc.
What do you dislike about the product?
The company and contact search queries could be United into one master search and more functionality could be built out with the sales force integration to assign newly created contacts to sales reps.
What problems is the product solving and how is that benefiting you?
Definitely expanding our outbound strategy with marketing and sales. It’s been a lifesaver for sales reps to find and email new prospects. From a data side, it’s great to enrich the existing contacts that we have, especially as people move jobs.
Recommendations to others considering the product:
Great tool, I’m not sure who else you could go with for contact lists that would be better or cheaper for the value you get.
The Best CRM-Linked contact solution out there!
What do you like best about the product?
ZoomInfo helps me on a daily basis to provide the most detailed and up to date information possible to my org. There is a ton of value associated with it. The CRM integration and the Chrome extension are my favorites.
What do you dislike about the product?
Sometimes people just are hard to find on any internet-platform! Zoominfo does a good job of attempting to fill in the blanks, but there are always some contacts who fall through the cracks.
What problems is the product solving and how is that benefiting you?
Problems I am solving daily would be data validation related, updating contacts with the integration to our CRM is huge and saves time.
ZoomInfo is great
What do you like best about the product?
Getting contact info of important leads to help grow business
What do you dislike about the product?
Sometimes, leads do not have accurate information, or none at all.
What problems is the product solving and how is that benefiting you?
We are able to contact more leads than ever before.
ZoomInfo has been the most consistent with trustworthy information
What do you like best about the product?
Accurate, easily searchable, reliable data.
What do you dislike about the product?
ZoomInfo doesn't always have some of the prospects I'm looking for.
What problems is the product solving and how is that benefiting you?
Identification of ideal target prospects for myself and company
Recommendations to others considering the product:
If you're actively targeting new business opportunities, ZoomInfo is highly likely to have reliable contact information for you.
Info with Zoominfo
What do you like best about the product?
Zoominfo has been a great change from DiscoverOrg. As a user, there are far more contacts, better quality data, more cellphone numbers, etc. The platform has more features as well, with the ability to save different prospecting lists, tag your SFDC accounts, tag leads, integrate with outbound tools, etc. Far too many great features to dive into here. Overall highly recommend the switch to Zoominfo, reach out to their team and at the very least get a demo.
What do you dislike about the product?
The only feature I miss is the ability to search titles with complex Booleans. Right now the functionality is limited to just AND/OR/NOT. No parentheses are allowed, so you can't do something like (Manager OR Director) AND (Sales OR Marketing) as easily without the parentheses. I'm sure they'll add this in a future update.
What problems is the product solving and how is that benefiting you?
Sales is all about getting in front of the right people. Zoominfo solve the challenge of quickly identifying the right people and providing their contact info. Benefits realized include many meetings held that would have been tougher to get before having that data, which also led to closed won business.
Zoominfo is a great asset to those generating net new business
What do you like best about the product?
The main purpose of the platform, which is contact intelligence, but second to that would be the scoops!
What do you dislike about the product?
Credit limitations, I would say, and the fact that it's a bit tricky to get scoops into your crm.
What problems is the product solving and how is that benefiting you?
Contact data integrity, intent data-driven prospecting, understanding company background and organizational charts
Recommendations to others considering the product:
Leverage scoops!
My experience has been great! ZoomInfo has made it super easy finding contact information
What do you like best about the product?
I like the linkedin zoom feature where it finds the info when on their linkedin page
What do you dislike about the product?
Sign in does not have a "remember me" So I always have to log in but maybe this is user error
What problems is the product solving and how is that benefiting you?
saving a lot of time not having to hunt for emails. Also discovering a lot of companies not on our internal list
Excellent Features, Usability, and Support!
What do you like best about the product?
The best part of ZoomInfo isn't the data, although that is a close second, it's the ZoomInfo team and the relationship we have built! The Customer Success team is one of the best I have ever worked with! We got off to a pretty rocky start, that could have easily derailed us from moving forward with ZoomInfo. However, we were assigned a new team that came in, accepted responsibility, and quickly went to work repairing our relationship. Now, we are about to renew our contract by adding more licenses and more functionality to our already robust system. We have been able to enrich our data so effectively using ZoomInfo that our Sales teams actually use this tool! They see the value in it and are constantly using it to be prospect more effectively and efficiently. We are supported by a team that truly cares about our success. We often reach out to the team with questions or suggestions and we always get quick responses filled with valuable feedback and collaboration.
What do you dislike about the product?
Like I had mentioned above, the initial experience with ZoomInfo wasn't ideal. But, once the new team came in and instead of making excuses or trying to "sugarcoat" the situation, and immediately started working to get the project and relationship back on track, we knew we had made the right choice! There really isn't anything to dislike, but I would suggest that possibly try to find a way to improve their initial training. Theis sometimes left the team with more questions than answers.
What problems is the product solving and how is that benefiting you?
We are using ZoomInfo to enrich a significantly large database of Contacts and Accounts in Salesforce. One of the biggest benefits the team has noticed is the confidence in knowing that when they try reaching out to a contact they know the data is fresh and useful! No more wondering if that person is still with the company or if the email address is going to work or not. Having updated, reliable data has tremendously increased the success of our Sales teams!
Great sales resource
What do you like best about the product?
I like how the database gives me access to mobile numbers. During COVID, having access to mobile numbers is key to reaching my best prospects.
What do you dislike about the product?
Although the platform has a wealth of knowledge, sometimes it runs quite slow so it takes a while to complete the task at hand.
What problems is the product solving and how is that benefiting you?
ZoomInfo is connecting me to the prospects I need to get in touch with.
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