ZoomInfo
ZoomInfoExternal reviews
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Zoom info experience
What do you like best about the product?
I love that you can see every single contact and call through them a lot faster than manually going through Salesforce. I also enjoy the fact that sometimes you can get further intel into what their role and hobbies are.
What do you dislike about the product?
Unfortunately a lot of information such as titles, those who are currently working, correct phone numbers needs a lot more attention but overall have a positive experience using this platform.
What problems is the product solving and how is that benefiting you?
I am trying to contact potential prospects by putting myself out there to as many people as possible. The only uncomfortable part is when the numbers are switched or when the roles have not been updated (which I check w/ LinkedIn sales navigator) .
Recommendations to others considering the product:
Use Zoominfo but always verify with Sales navigator (not trying to advertise for them or anything) .
Perfection and accuracy
What do you like best about the product?
I like the accurate figures and data provided in the platform which makes work much easier and is very helpful.
What do you dislike about the product?
sometimes the smaller companies have very little information.
What problems is the product solving and how is that benefiting you?
gathering data, finding the right companies for clients.
Recommendations to others considering the product:
precise keyword and accurate names of the companies.
Zoominfo is awesome
What do you like best about the product?
I like searching for contacts and finding their emails
What do you dislike about the product?
I wish I could send a .csv file of websites and they would send me emails.
What problems is the product solving and how is that benefiting you?
We are connecting with more businesses because of Zoominfo.
Recommendations to others considering the product:
Use it
Beneficial for Prospecting
What do you like best about the product?
The scoops with industry/company specific news! I also like that the technologies used and the contact score reports are available to use. My other favorite feature is seeing the direct reports in the Org Chart section.
What do you dislike about the product?
Some of the smaller companies don't have any or valid contacts. I also don't like when they have listed 2 or 3 different ERGs, or CRMs because that the validity of the technolgoies listed is uncertain.
What problems is the product solving and how is that benefiting you?
So many of our old contacts were invalid and we often didn't know what technologies companies were using. Zoominfo helps to solve the industry/company research that is so beneficial to prospecting!
Need a sales lead generation tool during COVID?
What do you like best about the product?
This tool is very versatile from just looking up contacts to having detailed scoop information on a company or person. I am thoroughly impressed by the features. You can get so much information just by visiting a website. The level of detail on the contacts in the program is amazing as well. It has made contacting potential clients so much easier especially with a lack of companies being on site. It isn't just Zoominfo you have access to, but also a host of products including Chrome add-ins and Engage which is an email marketing tool designed to cut down the sales cycle.
What do you dislike about the product?
Training and set up is a little clunky. The customer service and IT team do a lot to help out though. So even though the process can seem a bit slow, they work through it with you in real-time. My questions have been answered amazingly fast. There are a lot of resources online as well that can help with issues. Overall, our seasoned sales staff is getting up and running well with this tool and that speaks to the ease of use for the product. Once we have gotten past some of the setup issues, they have been using the tool a lot to find those decision-makers.
What problems is the product solving and how is that benefiting you?
This is helping our sales team connect with the right people at the right companies. It goes beyond just finding a company to giving you the decision-maker to speak with. During this interesting season in business, finding new clients can be challenging. With less and less information shared on company websites for contacting a real person, a tool like this that gives you all the contact mediums (phone, email, direct dial, cell phone) is priceless. This is a great tool to be used by salespeople that might need some help finding those clients who are not presently working from an office.
Recommendations to others considering the product:
Give it a try and see what a difference it might make for your organization. The free trials are well worth the time to see what information is available as well as being constantly updated.
The product definitely needs improvement. However good for basic use
What do you like best about the product?
Zoom is a very easy product to use and one can find that it is very easy to find the information we might need. Anyone with no demo can also use the product, which is a great attribute in the product. Especially, after reviewing multiple products in the market, users will notice that it is a great source of information for the sales team. People should also consider using Scoops part in the product which is a great feature if you are looking for specific market intelligence in one place.
What do you dislike about the product?
While using the product one may find that the data is either sometimes pretty old or even the data is wrong. This especially happens when we are looking at the software products the company uses. The revenue and other data is also sometimes incorrect which creates confusion sometimes. The company needs to work on better intelligence when it comes to revenue and Information Technology products the company uses. As wrong data leads to not insight.
What problems is the product solving and how is that benefiting you?
Zoominfo is helping us solve a bunch of issues like helping us with finding C+ level people in companies, finding their revenues, IT spend, Software spend and everything related to that. We then check market intelligence via their Scoops feature. Which is a great help to help us research for our meetings.
Finding out spend and software usage. Helping identify which products they buy.
Finding out spend and software usage. Helping identify which products they buy.
Recommendations to others considering the product:
This is a great platform in the market for ease of use, but the data might not be accurate
Most Efficient Prospecting Tool
What do you like best about the product?
This platform is super easy to use, is quick & efficient and has all of the information that I'm looking for as a seller. I truly believe that it's the best tool for prospecting and is a crucial addition to any sales team.
What do you dislike about the product?
There's nothing that I dislike about the tool right now.
What problems is the product solving and how is that benefiting you?
We're able to prospect quickly and more efficiently with the tool.
Recommendations to others considering the product:
Do a trial and you will see how great it is.
Great intel, and much needed direct contact info
What do you like best about the product?
when everyhting went remote, getting access to cell phone numbers was much needed, zoom info has delivered in so many ways, allowing me to penetrate accounts that I was previously never able to get in touch with.
What do you dislike about the product?
some of the feed set up for importing exporting excel files to create lists isn't the most intuitive, this could also be an issue by our homegrown salesforce setup, so not sure if its entirely on them
What problems is the product solving and how is that benefiting you?
getting cell phone numbers, and accurate emails, as well as finding new prospects within an account
Recommendations to others considering the product:
if you need cell phone numbers, this is the product for you.
Customer Support
What do you like best about the product?
The prospect data for our industry is helpful for our sales and marketing effortrs
What do you dislike about the product?
There are a few specific areas under accounts we could use additional contacts in
What problems is the product solving and how is that benefiting you?
We are using for Marketing and sales out reach. We still in the proepecting phase so no end results related to closed sales yet.
Its strong
What do you like best about the product?
Finding contacts mobile phone numbers. It is especially helpful to have these numbers during covid because desk phones don't get picked up as often.
What do you dislike about the product?
The inaccuracy of the phone numbers. Sometimes I will call a phone and it is a home phone or a spouses phone. Not a great conversation!
What problems is the product solving and how is that benefiting you?
the ability to find contact info - search for company size, create and import lists of specific companies based on specific parameters.
Recommendations to others considering the product:
Make sure you set up the integration correctly for mobile numbers because if they don't map you'll have to manually copy and past
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