ZoomInfo
ZoomInfoExternal reviews
8,368 reviews
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Great experience so far, smooth onboarding
What do you like best about the product?
The UX is intuitive, really helpful to be able to search for companies and contacts simultaneously, pleasant onboarding experience, helpful contacts.
What do you dislike about the product?
it would be great if you could select more than 25 contacts at a time when tagging them. ( this is the max you can view on a page.
What problems is the product solving and how is that benefiting you?
finding up to date contact details for business contacts, save time
Must Have Prospecting Tool
What do you like best about the product?
The information is so easy to see, the org charts are great, the companies information is all right there. And the ease of sync into SalesForce is fantastic. Additionally, the Zoom extension tool for LinkedIn is a major gamechanger when hunting new accounts.
What do you dislike about the product?
If you are in the SMB space, a lot of smaller companies will not show up with anything.
What problems is the product solving and how is that benefiting you?
The time savings is outstanding. Not just the information you get from the tool, but the sync it has with SalesForce saves a ton of time. You can also directly import accounts from LinkedIn into SalesForce as well by using the extension.
Recommendations to others considering the product:
If you used and liked Discoverorg, this is better and you'll love it
Really no other tool that compares
What do you like best about the product?
DiscoverOrg and Zoom almost always have what I'm looking for, at least for larger accounts. I work public sector and a lot of the time they don't have the smaller accounts. Every now and then I can't find the large ones I need as well. GovWin is usually better for public sector, but there have recently been many occassions when Zoom Info has more information on even public sector accounts than GovWin does! I've surprised the federal team on more occasions than one.
Overall, super happy with the tool. I couldn't do my job without it.
Overall, super happy with the tool. I couldn't do my job without it.
What do you dislike about the product?
ZoomInfo keeps trying to kick me off DiscoverOrg, but I still like that functionality better than ZoomInfo. The UX is just nicer. And it seems like there are several accounts I can't find information for in ZoomInfo that I can in DiscoverOrg. Also, ZoomInfo always has annoying pop ups when I log in.
Also, like I said, sometimes they just don't have the info. Most of the time they do though. Great great tool.
Also, like I said, sometimes they just don't have the info. Most of the time they do though. Great great tool.
What problems is the product solving and how is that benefiting you?
My job is based around targeting net-new space that we aren't already in. ZoomInfo helps me find contacts and operate to find who I need to reach out to. I love being able to export contact lists, competitor data, financial information, etc.
Great Information
What do you like best about the product?
Surplus of Data. Different people through out each step.
What do you dislike about the product?
Only 5,000 credits with Professional edition
What problems is the product solving and how is that benefiting you?
Cutting out gate keepers and speaking directly with the decision makers.
Recommendations to others considering the product:
No better prospecting tool.
Technical Support for Discovery.org access
What do you like best about the product?
CSR took the time to explain and clarify which platform I'm currently subscribed to. Validated my subscription was still active.
What do you dislike about the product?
Nothing really. Didn't understand before call.
What problems is the product solving and how is that benefiting you?
Backfilling lead gen gap left from current company marketing efforts for the set of solutions I'm responible for finding buyers for.
Find Leads Faster
What do you like best about the product?
Intuitive interface that is easy to use for finding leads. Fully ramped after a couple of days.
What do you dislike about the product?
Have not run into any downsides yet. Very good software!
What problems is the product solving and how is that benefiting you?
Finding the right individuals that fit our typical client profile
Great Tool!
What do you like best about the product?
I like that there are entire org charts to pick from. It allows me to penetrate the entire organization if I need to and get down to the specific person I am looking for.
What do you dislike about the product?
There is not a clear description on what each of the colors mean. Some times the names are in green, orange or grayed out. What do the differences mean? I think a legend on the org chart page would be helpful.
What problems is the product solving and how is that benefiting you?
I am being enabled to better prospect my account sets. It allows me to understand for the most part what their install base is across the board. The cell phones numbers, email address and information is almost always correct.
Recommend for your sales team
What do you like best about the product?
Still learning as we are a brand new client; however the service we have received thus far is making using the system easier and more efficient
What do you dislike about the product?
Still verifying what is accurate information vs. not accurate along with working on duplications within leads we already have in our CRM currently.
What problems is the product solving and how is that benefiting you?
We are looking to close our last 10% to goal.
Best
What do you like best about the product?
The depth and the accuracy of the information across every industry imaginable. I also loved how up to date everything is. There really is no other tool like it out there, so no need to bother looking or wasting time in trying to figure out if the competition lives up to par. It certainly does not. I also loved that James especially was the best partner. He gave us multiple tours and walked us through the many features that ZoomInfo has to offer to its customers. I would recommend to anyone who needs such a tool!
What do you dislike about the product?
Nothing. The depth and the accuracy of the information across every industry imaginable. I also loved how up to date everything is. There really is no other tool like it out there, so no need to bother looking or wasting time in trying to figure out if the competition lives up to par. It certainly does not. I also loved that James especially was the best partner. He gave us multiple tours and walked us through the many features that ZoomInfo has to offer to its customers. I would recommend to anyone who needs such a tool!
What problems is the product solving and how is that benefiting you?
Access to clients across many industries. The depth and the accuracy of the information across every industry imaginable. I also loved how up to date everything is. There really is no other tool like it out there, so no need to bother looking or wasting time in trying to figure out if the competition lives up to par. It certainly does not. I also loved that James especially was the best partner. He gave us multiple tours and walked us through the many features that ZoomInfo has to offer to its customers. I would recommend to anyone who needs such a tool!
Recommendations to others considering the product:
Don't waste your time with others. ZoomInfo is easily the best. I would recommend to anyone who needs such a tool!
Helpline for Lead Generation
What do you like best about the product?
Getting direct contact information (phone numbers & Email Id). The processing time is speed and chance of getting US & Canadian contacts is 90%. Other country contacts are also available in ZoomInfo, but the chance of getting them is around 40%.
What do you dislike about the product?
Whenever i need a bulk of contacts, i cannot directly download from ZoomInfo. I had to upload the list of companies with proper formatting along with changing the file type. Although ZoomInfo has many other additional features, but they are ineffective and inaccurate. ZoomInfo relays data based on LinkedIn profiles, they don't do any extra research.
What problems is the product solving and how is that benefiting you?
I search for contacts related to CFO and Tax heads, before initiating a Sales Pitch. It minimizes most of the time involved in reaching to concerned person in a company.
Recommendations to others considering the product:
If are you involved in meeting new clients everyday, then this is the perfect product for you.
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