ZoomInfo
ZoomInfoExternal reviews
8,369 reviews
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Great tool
What do you like best about the product?
From an admin perspective, the support I receive for my team is top knotch. Although I am not a super-user by any means, the system is intutive enough for anyone to use.
What do you dislike about the product?
It can be daunting to go through the entire site and its capabilities right from the get go.
What problems is the product solving and how is that benefiting you?
Contact information for our teams. Taking our lists and identifying the right person to connect with.
Information you need with speed
What do you like best about the product?
I am so grateful for the time that Zoominfo saves me in searching for numbers, emails, addresses. It is thorough information that gives me a better understanding of not only the companies that I am researching, but also the people.
What do you dislike about the product?
There are times when there is some information missing, but I always have some concrete contact points
What problems is the product solving and how is that benefiting you?
I am able to spend more time making the connections, then searching for the information. I am able to know more about the contacts and their role in the companies before making contact.
Recommendations to others considering the product:
This program will absolutely save you time and create more time for more contact!!
ZoomInfo... its the good stuff
What do you like best about the product?
The navigation of the platform is very intuitive and the Chrome extension is helpful.
What do you dislike about the product?
Its being nitpicky but the business emails have seen a fairly high bounce rate... not huge, but never the less, its been an issue.
What problems is the product solving and how is that benefiting you?
The problem that is being solved is being able to identify the technologies a company is using and the persona there to contact. Benefits are still being defined, but I am confident they will be there.
High volume of personal phone numbers
What do you like best about the product?
The personal numbers that they had that I was not able to obtain anywhere else
What do you dislike about the product?
There were often employees who were no longer at the organization. I also wish there was a more basic integration with Salesforce - you had to pay extra for there to be, so I had to do more manually data entry.
What problems is the product solving and how is that benefiting you?
Problems of engaging with high-value prospects. It is often difficult to get direct phone numbers or cell phone numbers, which more likely lead to a meeting vs getting on the phone with a gatekeeper. It saves a lot of time since all of the data is in one database, and you don't have to go searching for phone numbers or have to guess on email addresses.
Prospecting made easy
What do you like best about the product?
1 click prospecting, list uploads, alert setup, market intelligence, easy salesforce uploads
What do you dislike about the product?
APIs can be a bit tricky to get down correctly.
What problems is the product solving and how is that benefiting you?
Market intelligence, prospecting, technographics.
Target Data Base for Target Marketing
What do you like best about the product?
Intent, tracks Co searching for product
What do you dislike about the product?
Nothing, easy to use, fresh data, names.
What problems is the product solving and how is that benefiting you?
Through Intent sales people contact companies searching on websites for services our company offers. Sales people meetings and closing ratios increased by 30% and more. We are able to have specific targeted message email campaigns to specific individuals and departments. Sales people are focused, and have a market to work daily.
Excellent Source of Information
What do you like best about the product?
I love the amount of information you can gather from ZoomInfo right at your fingertips. When I was a Sales Manager at a hotel looking for guaranteed leads, this program was incredible to find leads and create appointments with them. I loved that I didn't have to do much searching for someone's information because it listed everything I needed right there in front of me. That is something that is incredibly helpful for a Sales Manager looking for unique leads in the area.
What do you dislike about the product?
I think the only thing I really dislike is that sometimes there is only an email or a phone number listed or maybe there is neither. That makes it hard to find more information about a specific lead.
What problems is the product solving and how is that benefiting you?
Zoom Info has provided me several ways to generate more leads for my company. The amount of information right in front of me is incredible. I have been able to connect with many professionals in the Pittsburgh area very easily with this system. I would highly recommend this program to anyone who is looking to generate leads easily and efficiently.
Great investment to support your sales/marketing campaigns
What do you like best about the product?
- Easy to learn & navigate (Zoominfo has a set of easy-to-watch video tutorials to get you started with their platform + onboarding 1-on-1 calls);
- Simple & intuitive UI;
- Diverse filter options to craft your target lists;
- Great database on US-based companies;
- Open API meaning its relatively easy to integrate Zoominfo to a custom data environment or to a CRM platform like Salesforce;
- Great out of the box field mapping options for Salesforce integration.
- Simple & intuitive UI;
- Diverse filter options to craft your target lists;
- Great database on US-based companies;
- Open API meaning its relatively easy to integrate Zoominfo to a custom data environment or to a CRM platform like Salesforce;
- Great out of the box field mapping options for Salesforce integration.
What do you dislike about the product?
- Some of the companies (mostly small-to- mid size) need to be updated with new leads, financial info and contact info;
- Their database on EU-based companies (small-to- mid size) needs to be improved.
- Their database on EU-based companies (small-to- mid size) needs to be improved.
What problems is the product solving and how is that benefiting you?
- Option to lead generate by crafting "cold" target lists or "warm/hot" target lists that are based on Scoops info;
- Easy to connect to a CRM system which reduces the time that your sales/marketing people waste on creating new records;
- Preforming quick researches on target companies or using the platform to identify them.
- Easy to connect to a CRM system which reduces the time that your sales/marketing people waste on creating new records;
- Preforming quick researches on target companies or using the platform to identify them.
Find Contacts quickly!
What do you like best about the product?
ZOOM Info allows me to search a contact quickly. I am able to identify if there still work at an organization as well as title and accurate contact info.
What do you dislike about the product?
It will not save my log in info and that is frustrating and time consuming.
What problems is the product solving and how is that benefiting you?
My job is prospecting and ZoomInfo allows me to work quickly and efficiently at adding new contacts to Sales Force.
Recommendations to others considering the product:
None at this time. I really enjoy how it works.
One of the Most Valuable Tools in All of Business
What do you like best about the product?
Easy to use. Customer service is superb. A plethora of contacts and companies in NA. Also the intent marketing piece and scoops have helped provide an excellent complete sales/marketing tool. Using the platform to clean up lists also has been a great example.
What do you dislike about the product?
Slightly expensive and a lot of the bells and whistles costs extra. So it is important to understand what features are truly valuable to your business.
What problems is the product solving and how is that benefiting you?
Filling our sales teams with all of the information they need at their fingertips. This product works best when integrated with SFDC And/Or a Sales/Marketing automation tool.
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