ZoomInfo
ZoomInfoExternal reviews
8,369 reviews
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Incredible tool, backed by an enthusiastic and knowledgeable team
What do you like best about the product?
We have used the tool for the last 10 years with varied adoption, however this year we went for the upgrade of the tool and have seen our adoption soar. This is a testament to the incredible sales insights the team can now access as we are in the travel industry during the pandemic that has seen our client base dramatically drop. There are a few features that have really been key such as, intent topics (this is the one that everyone tries to get a piece of), scoops and the data enrichment. The data enrichment has allowed us to save a huge amount of time processing our leads and pad out the data points to give a full picture of the clients.
What do you dislike about the product?
Nothing, if we ever have an issue our CSM jumps straight in to help, they are incredible!
What problems is the product solving and how is that benefiting you?
We have been able to get better insights into our clients and what their needs are. Particularly during the pandemic we have been able to keep track of turn over and how our clients have changed to accommodate the new world; allowing us to make more informed programs to aid their needs. There has never been a more important time for us to access this data, it has really helped us shape the covid response.
Make your contacts strong with ZoomInfo
What do you like best about the product?
This tool is very helpful for us to establish strong bonding between business to business and business to customer type relationships. It has reduced the obstacles that were creating problems in the way of marketing of my product. I was very much confused to target the right platform and it was very difficult to find the authentic information as well. But ZoomInfo has helped me a lot in finding the right platform that could benefit me not only in sales but also the links it provides me, proved out to be helpful in my marketing campaigns as well.
What do you dislike about the product?
Sometimes the software does not work so fast and takes time to display the entire contact list or report and I have to restart the software as well. Further it do not extract the information form certain apps like linkedIn, this is a gap as it pushes us to find more reliable tool.
What problems is the product solving and how is that benefiting you?
This tool has influenced the productivity of my organization and it is very user-friendly tool. With no complications about the installation as well as integrations and configurations, I am satisfies from its quality services.
Recommendations to others considering the product:
This tool is suitable for the newly establish business set ups and for the medium size business. I think this software could be improved more. But it is very reasonable in price and it would help you in targeting some main bodies which will prove fruitful for you in future. So I will suggest you all to use it.
Very useful and time saving tool for anybody in sales
What do you like best about the product?
Increases efficiency in prospecting at least 2X
What do you dislike about the product?
Learning to navigate/search can be cumbersome at first if you're not technically inclined.
What problems is the product solving and how is that benefiting you?
Reducing sales costs by increasing efficiency. Getting into more opportunities and closing them with the extra time we get, from leads generated from Zoominfo.
Recommendations to others considering the product:
Great for prospecting
ZoomInfo Is the Way To Go For a Call Surge
What do you like best about the product?
I like how I can narrow the search to a radius of how far I am willing to travel, what people I want to talk to, what contact info I want, NCIS code...everything! The lists generated are bombproof compared to any other program I have used. They are easy to export to the sales system and client management system we use in my company and that is a huge time saver.
What do you dislike about the product?
Duplicate contacts are the only struggle.
What problems is the product solving and how is that benefiting you?
I am solving the problem of getting to the decision maker. Being able to narrow the search to specific titles of employment has been very beneficial. It works great for generating lists to be exported straight into our cold calling programs
Outstanding Customer Service
What do you like best about the product?
The ZoomInfo associate I interacted with on their chat feature was outstanding. She was extremely knowledgeable and made it easy to get the answer to my question. In addition to providing the answer to me she emailed she sent me a clip on how to do it so I could share the information with everyone on my team so we all knew how to do it.
What do you dislike about the product?
There was not a single thing I did not like.
What problems is the product solving and how is that benefiting you?
We are able to target a contact list to our sweet spot.
Recommendations to others considering the product:
When evaluating a service make sure to consider the support and customer service. ZoomInfo's is phenomenal.
Review for ZI
What do you like best about the product?
Sourcing account metrics / enriching data.
What do you dislike about the product?
Would like better duplicate management for accounts
What problems is the product solving and how is that benefiting you?
Finding new accounts and preventing duplicates in our Salesforce. Providing new books to sales team
inside sales rep
What do you like best about the product?
i love that i have the ability to make custom lists as specific as i want
What do you dislike about the product?
overall the contacts in specific agencies are a bit outdated
What problems is the product solving and how is that benefiting you?
i am finding phone numbers that werent available on other platforms. i can consolidate and create custom lists as generic or specific as i want
Amazing Seamless Solution
What do you like best about the product?
Love the chrome extension. Being able to real time pull the data on the prospect off their Salesforce listing, Website or LinkedIn is amazing. Then you can export it directly into Salesforce and update live.
What do you dislike about the product?
The lack of integration with Salesforce Lighting
What problems is the product solving and how is that benefiting you?
Lead Data, Cleanliness and confirmation of employees. It has allowed our company to go from working solely out of leads, to accounts and contacts.
Great Platform
What do you like best about the product?
The platform is constantly refreshing the information and providing insight into what accounts we should focus on
What do you dislike about the product?
The dashboard doesn't let you customize the territory. Also I would like to see all lists combined.
What problems is the product solving and how is that benefiting you?
We have been able to narrow down our focus and jump on intelligence that Zoominfo provides.
Great software, well worth the price tag
What do you like best about the product?
Ease of navigation is awesome. Tons of information available and contact info for prospects is usually spot on
What do you dislike about the product?
Sometimes outdated information or complete lack thereof.
What problems is the product solving and how is that benefiting you?
Sometimes when companies have similar names the information gets mixed up, so I can call a company, ask for a POC I found on Zoominfo and be told I have the wrong number.
Recommendations to others considering the product:
I captured two good leads in the first week of use and the software paid for itself.
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