ZoomInfo
ZoomInfoExternal reviews
8,358 reviews
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Next level sales technology is remarkable.
What do you like best about the product?
Contact automation is amazing. It is a true blend of the salesperson and technology.
What do you dislike about the product?
Nothing to dislike. If you work with the recommendation from the presenters you will have amazing results.
What problems is the product solving and how is that benefiting you?
The biggest plus for me is the ability to identify potential companies and dive into the contacts.
Review
What do you like best about the product?
Love the new WebSights and ReachOut options
What do you dislike about the product?
So far nothing....still playing around with everything
What problems is the product solving and how is that benefiting you?
We're able to locate additional contacts within an organization whereas before we only saw folks from the HR Team. Now we can sort for peers in procurement, operations, contracts, etc.
Lots of great ways to keep on top of companies when someone leaves or gets promoted, new initiviates taking place such as hiring or additional budget spend.
Lots of great ways to keep on top of companies when someone leaves or gets promoted, new initiviates taking place such as hiring or additional budget spend.
Recommendations to others considering the product:
No advise at this time, still learning and playing with the platform to become familiar.
The way that the information flows and the up to date information is great
What do you like best about the product?
The updated information and the layout of the information
What do you dislike about the product?
not every person has their linked in tied to their name
What problems is the product solving and how is that benefiting you?
combines the world’s most comprehensive business database with best-in-class technology to fuel your go-to-market strategy from start to finish, and provide an accurate, 360-degree view of customers, prospects, and opportunities.
Pretty Good
What do you like best about the product?
Most data is up to date and relevant. Direct lines and location are rarer but still there for many industries.
What do you dislike about the product?
Not as up to date as promised. L3 and HARRIS merged long ago and all those contacts are still on old emails that don't work. Just one example that should have been resolved automatically.
What problems is the product solving and how is that benefiting you?
Access to contacts outside our database at target customers we already do business with or have relevant information for.
Great Call Data
What do you like best about the product?
Zoominfo has the best call data we've found. Their enhance features are also great.
What do you dislike about the product?
They have a lot of options so picking the right package can be tough to do.
What problems is the product solving and how is that benefiting you?
B2B contact data
Recommendations to others considering the product:
Make sure you pick the right package.
Stay away from ZoomInfo - Shady contract clauses
What do you like best about the product?
Their contact database is decent (not great). The org chart functionality works well. They have the possibility to import a list of target accounts and search for contacts (even though it quite standard today).
What do you dislike about the product?
They tried to extort our renewal by saying that we didn't give them enough notice of cancellation. Their contract term clearly stated that the agreement is valid for 12 months. Then, buried on page 3, they added a clause that requires a 60-day cancellation notice, or the contract will auto-renew at a higher price. We never heard from anyone at ZoomInfo for 11 months. Then they reached out to us to try to upsell us to their new platform. When we told them that we weren't interested in renewing the contract (with 30-day notice), they came back to us stating that the contract already auto-renewed and we are responsible to pay that invoice. Needless to say, we won't pay a dime. I would understand if ZoomInfo uses auto-renewal clauses to simplify their procurement process. But when a customer wants to leave, and it gives you a 30-day notice, you should try to enforce it. In California these clauses are no longer enforceable, unless they are clearly stated in bold and the vendor send reminders and notices ahead of time.
What problems is the product solving and how is that benefiting you?
Searching for B2B contacts. Their database is OK but other competitors are doing better (Apollo, Clearbit) and they are not as shady. We are using ZoomInfo to build targeted list for our clients and to enrich data.
All accurate details from one platform!
What do you like best about the product?
Work email, technologies used, phone #, list match
What do you dislike about the product?
Subscription is costly. One credential should be used by only one person
What problems is the product solving and how is that benefiting you?
Lead generation, list match, many more
Really Valuable Info
What do you like best about the product?
Very current - talking about info that is valuable to my organization today.
What do you dislike about the product?
I'm not the exact target at my company for the event, but I did get some value from the topics discussed.
What problems is the product solving and how is that benefiting you?
Getting the best info out of DiscoverOrg to make real use of the the tool
Recommendations to others considering the product:
Great tool, really invaluable to sales and marketing
Want to increase the sales? Use ZoomInfo
What do you like best about the product?
ZoomInfo is the most advanced tool that is helping us in targeting the right customer so that we can boost our sales along with managing the client relations. Through this tool we are capable of tracking business to business agents, which is ultimately helping us to take better decisions and offers us advanced research so that we can connect with the right buyer for the product. I would say it is the tool that keeps much importance in our organization because of providing great services.
What do you dislike about the product?
One of the gaps which we have felt is that not all the data about the targeted companies is available only well renowned company’s information is available. This creates a gap in finding the maximum agencies for the product selling; in short there is a gap in targeting the local market.
What problems is the product solving and how is that benefiting you?
It is simple and amazing tool, which has impact our sales policy, because we receive automatic alerts about new company and all the necessary detail about the main head so that we can easily connect with them, thus we increase the potential customers and never miss any chance to empty our sales pipeline. We are inspired by its quality services and its customer’s support, which have been with us in the time of need.
Recommendations to others considering the product:
This is very excellent tool if you are a business to business type company and it will help you to launch your product even if you are capable of reaching the few clients it will add much value to your business.
Outdated data & terrible service
What do you like best about the product?
Zoominfo is comprehensive. They will have a pov even if it might be correct or updated.
What do you dislike about the product?
The support was a mess. Phone hold times are atrocious and everyone is passing the buck to the next team. Its impossible to get a definitive answer to any problem
What problems is the product solving and how is that benefiting you?
Was looking to enrich lead info with email addresses; while trying to find relevant ppl.
Recommendations to others considering the product:
Understand the value well & know its hard to cancel.
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