ZoomInfo
ZoomInfoExternal reviews
8,358 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Awesome Tool to hit the sales by reaching out to right audience
What do you like best about the product?
A solid product/service that makes it easy to put things together and reach out to the right audience - you want to target.
What do you dislike about the product?
There are lot of options to choose from, however I feel the software still needs to be little user friendly.
What problems is the product solving and how is that benefiting you?
Data Accuracy, completeness of the data.
Reaching out the right audience, including the contact details, LinkedIn, Facebook, Twitter connect link etc.
Reaching out the right audience, including the contact details, LinkedIn, Facebook, Twitter connect link etc.
Recommendations to others considering the product:
I recommended my company leaders to buy Zoom Info, and we got it. Hence, I may recommend to others
Love the capability
What do you like best about the product?
I really enjoy that functionality of researching prospects but also automation that allows you to coordinate contact with your Lead Lists.
What do you dislike about the product?
I'm new to ZoomInfo so I haven't really run across anything yet
What problems is the product solving and how is that benefiting you?
I am a new user the benefits are not spinning my wheels researching leads
Recommendations to others considering the product:
ZoomInfo allows you to spend your time face to face with prospects/clients instead of trying to get quality info on your own.
ZoomInfo Provides Quality Info
What do you like best about the product?
We've used a few different tools to try and get accurate contact information for prospects. ZoomInfo is far superior to anything else we've used. Good integration with Chrome and Saleforce.com.
What do you dislike about the product?
Imports are limited to the number of credit you have. Once you're out you need to buy more. But there are ways around it.
What problems is the product solving and how is that benefiting you?
Finding direct contact info for hard to reach prospects
Recommendations to others considering the product:
ZoomInfo is much improved with the integration with DiscoverOrg.
Great info, game changer
What do you like best about the product?
It is great to run a search & have the entire org structure at your fingertips to really be able to work an account.
What do you dislike about the product?
I wish there were filters for regions or metropolitan areas.
What problems is the product solving and how is that benefiting you?
Leads for the sales team.
ZoomInfo has helped our company focus its sourcing efforts
What do you like best about the product?
The scoop and intent data helps us find out what new targets we can go after.
What do you dislike about the product?
Not being able to resize search columns makes viewing larger titles difficult.
What problems is the product solving and how is that benefiting you?
Finding targets based on certain filters and staying up to date on where the new prospects are based on funding rounds or technology use.
The first stop for key insights
What do you like best about the product?
Insights on company technologies, scoops, and contact information. Workflows functionality to identify/follow companies in a tactful way for engagement.
What do you dislike about the product?
Lack of direct integration with SalesLoft. I have to duplicate tasks from my CRM to then import into Salesloft - not automatically updated.
What problems is the product solving and how is that benefiting you?
Intent Signals. Technologies and Attributes. Scoops. Contact Details. Complementary tool with LinkedIn research.
Recommendations to others considering the product:
I recommend looking into it, especially for your sales team.
Six months in, this tool continues to be useful
What do you like best about the product?
I love just the vastness of information available to me within this tool. So many possibilities! The dedicated support that we have is also essential. The integration with Salesforce is also a huge time saver. Lookalike companies has been useful for us as well. I really appreciate all of the training that DiscoverOrg has offered to us. Not just for the tool itself, but sales training in general.
What do you dislike about the product?
The pricing can be a bit prohibitive. Our CEO only okayed the purchase of one tech stack, but the contacts I need tend to straddle other job fuctions. I would really like to be able to share lists that I've created through advanced search with other users. I know that I can export and share, but it would be very helpful to start an advanced search, start plugging in search parameters, and share it with my collagues for their input.
What problems is the product solving and how is that benefiting you?
Finding the right contacts has been a game changer. Scoops and OppAlerts have also enabled us to find companies in need of our solution that were not previously on our radar. We are also able to find companies using our competitors' solutions and better tailor our strategy.
DiscoverOrg
What do you like best about the product?
The intent data is good for prioritizing companies
What do you dislike about the product?
The intent data doesn't provide further insight into what is going on within the organization
What problems is the product solving and how is that benefiting you?
Acquiring net new prospectd
Customer Success Is A BIG Disappointment
What do you like best about the product?
The data is actually really good, which is why it's such a shame that customer success is very sub par. I like that DiscoverOrg seems to be adding new features to help improve the benefits of the solution. However, being difficult to work with, really makes it so that I cannot recommend them overall.
What do you dislike about the product?
We've been long-time DiscoverOrg customers. However, with the acquisition of Zoom Info, the customer success team members have really been a huge disappointment. Worth knowing that they cut off your ability to export or sync any data to your CRM 30 days before you are up for renewal. So basically you only get 11 months worth of usage out of a year contract. Customer success is super slow and unresponsive until you are up for renewal. I also had issues with our manager going around the solution owners on our side and trying to work with other groups. I also had two different people in contact with me about the account - lots of confusion on their side. Overall, they very much discounted the customer preferences and relationship. I also wouldn't suggest buying the Bombara integration with DiscoverOrg - just buy direct from Bombara.
What problems is the product solving and how is that benefiting you?
Main reason to use DiscoverOrg was for account intelligence and contact identification.
Recommendations to others considering the product:
Speak with and understand the roles in customer success before purchasing.
ZoomInfo review
What do you like best about the product?
Quickly and easily find contact information about prospects. Build contact lists by territory and by industry and more.
What do you dislike about the product?
There is nothing I can think of that I dislike. For they type of tool it is, it meets my requirements.
What problems is the product solving and how is that benefiting you?
Building custom prospect lists to market to. Getting all contact information, email, phone, web, everything you need.
showing 5,641 - 5,650