ZoomInfo
ZoomInfoExternal reviews
8,360 reviews
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Game-changing tool... when the data is there
What do you like best about the product?
- Easy to use and provides valuable info on contact info and tools being used
- The ability to pull lists and sort by different categories and subcategories
- Background on the lead and what their role entails
- Customer support is great and responds to any inquiries within a day
- The ability to pull lists and sort by different categories and subcategories
- Background on the lead and what their role entails
- Customer support is great and responds to any inquiries within a day
What do you dislike about the product?
- Not the prettiest site
- Can be difficult to find info on subsidiaries themselves since it will sometimes just route to the primary company
- There are some LARGE companies that have only a few employees listed
- Would like to see some more direct line #'s
- Tool use info can be vague and not specific on an individual level
- Can be difficult to find info on subsidiaries themselves since it will sometimes just route to the primary company
- There are some LARGE companies that have only a few employees listed
- Would like to see some more direct line #'s
- Tool use info can be vague and not specific on an individual level
What problems is the product solving and how is that benefiting you?
- Primary: finding contact info
- Secondary: determining which tools the company is using
- Secondary: determining which tools the company is using
Recommendations to others considering the product:
Reach out to them. They will be more than happy to show you around.
Great Tool!
What do you like best about the product?
I like how easy it is to find contact information.
What do you dislike about the product?
I wish there was even more contact information available.
What problems is the product solving and how is that benefiting you?
I'm able to generate leads for my company very simply and easily on a daily basis.
MUCH improved in the last ten years!
What do you like best about the product?
ZoomInfo has MUCH better data now. Lots of difficult-to-reach largely accurate contact info!
What do you dislike about the product?
Search is still a bit kludgy and it can be a bit slow but it's not horrible. I found you had to search one field at a time. Ex: Joe Blow, then ABC Company.
What problems is the product solving and how is that benefiting you?
ZoomInfo is much better than it was ten years ago when it was just mediocre. The quality of the data is much better and there are more direct dial numbers (including still-accurate ones) than I found with DiscoverOrg. I used ZoomInfo extensively to find the emails and direct dial numbers of high-level bank & FI execs that I couldn't get through to otherwise.
Recommendations to others considering the product:
For straight contact information I would choose ZoomInfo. Fact is I didn't want us to spend the money on it when it was suggested to us because I'd used it years ago and it hadn't been satisfactory. But it sure is worth the money now. It's not the best solution for *account* history, trends, intelligence, etc. but it's terrific for contact names & finding difficult-to-reach-out-to people.
Lifeblood of SDR position
What do you like best about the product?
The most accurate data on all of the decision makers at the accounts I need to target as well as up-to-date firmographic info, technographic details, and buying intent data.
What do you dislike about the product?
I hate that I didn't find this earlier in my careeer.
What problems is the product solving and how is that benefiting you?
Getting in front of the right people at my target accounts, at the right time, with the right message.
Review on ZoomInfo
What do you like best about the product?
I like that I can integrate zoominfo with salesforce and LinkedIn. As well I like that I can put contacts quickly into those platforms without wasting time.
What do you dislike about the product?
I dislike that the plugin for zoominfo does not always work and I have to go into zoominfo and grab those contacts manually.
What problems is the product solving and how is that benefiting you?
The amount of time I save trying to look up contacts and put them into outreach
Info for Zoominfo
What do you like best about the product?
Easy to navigate and provides great information
What do you dislike about the product?
There should be an export function for immediate download. Going back to my email repeatedly is annoying.
What problems is the product solving and how is that benefiting you?
Generating leads list and contacts quickly.
Great for getting info
What do you like best about the product?
It really makes information gathering simple. All the info you need on a company/contact is concisely compiled - email addresses, titles, direct lines. Plus I appreciate the ability to export contact info directly into hubspot.
What do you dislike about the product?
There are times where the information is out of date. Sometimes information on a company will be merged with another making it hard to parse. When you minimize the extension, it clears the boxes that were checked.
What problems is the product solving and how is that benefiting you?
It makes outreach incredibly easy. I don’t have to comb websites for information or call in to a company blindly. I much prefer email to a LinkedIn message and ZoomInfo gets me what I need to make that happen.
Hopes up... then crushed.
What do you like best about the product?
The Chrome ext. to company website connection
*the export function to crm was useful when it worked*
quicker contact collection on the fly
7 out of 10 records seem to be accurate
*the export function to crm was useful when it worked*
quicker contact collection on the fly
7 out of 10 records seem to be accurate
What do you dislike about the product?
*the export function to our CRM has stopped saying not enough credits left...This has been addressed by our Director yet is still unresolved by ZoomInfo Customer Success reps. The last time he called them it sounded as if he was on an upsell call for a new service they are selling rather than a resolution call from our conversation afterword. If you use ZoomInfo make sure to train your team on limitations as if a concern occurs it does not seem they are very helpful in resolving it...unless you just want to be upsold.
What problems is the product solving and how is that benefiting you?
Collecting of lead list.
Getting suggested name/position/number/email of person in company...correct info 7 out of 10 times
Getting suggested name/position/number/email of person in company...correct info 7 out of 10 times
Recommendations to others considering the product:
Be sure to understand what you are getting, make sure your needs are being met, and train employees (especially new employees coming onto team) to follow ZoomInfo's rules as their customer success team does not seem helpful in resolving concerns and seem to be more interested in the next upsell software they have.
Definitely a tool that will give your customer facing reps. the info to WOW the customers
What do you like best about the product?
The ease of use setup and UI which is intuitive and gives you lots of info on one screen.
What do you dislike about the product?
Not much, the tool itself is super easy to use.
What problems is the product solving and how is that benefiting you?
Reps lacking info before phoning prospects, this solves that!
Recommendations to others considering the product:
Definitely take advantage of using their support team to get started!
Life Saver
What do you like best about the product?
How quick and easy it is to get relevant information. I no longer have to spend hours on hours to find the information that I need. What took me a long time before can only take minutes now.
What do you dislike about the product?
I wish the database was bigger, and there was more info on different people and companies. The platform would be much better if I could find emails on every potential prospect.
What problems is the product solving and how is that benefiting you?
My efficiency has increased dramatically, so I have more time to do more important tasks.
Recommendations to others considering the product:
Definitely take the time to learn how to use ZoomInfo, it's a great tool and everyone can benefit from it. It doesn't take long to learn, and even if it did it would be worth it! A tool like this can save you so much time and effort. 10/10 would recommend.
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