ZoomInfo
ZoomInfoExternal reviews
8,360 reviews
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Absolutely necessary to do my job. Most useful tool I have for B2B sales.
What do you like best about the product?
The ability to export leads to Salesforce
What do you dislike about the product?
The Chrome extension doesn't allow for single sign on. Can't edit SF lead or assign it to a destination account from the export button.
What problems is the product solving and how is that benefiting you?
It's made it very easy to find the contact information for the right people within an organization. It's made prospecting for target accounts much easier.
Recommendations to others considering the product:
If you're experiencing login problems, make sure you open a new tab and use the google dashboard to sign on. the extension doesn't allow for single sign on.
ZoomInfo 101
What do you like best about the product?
Honestly- I have had much experience with using multiple sales prospecting tools at an enterprise level. I recently transitioned to a startup environment and budget for sales tools is MUCH lower than it used to be. If you want a tool that can provide direct dial, email, and general company info for your CRM or sales prospecting purposes, ZoomInfor is the entry point to the market of tools. Its the most cost effective for a tool of this ability.
What do you dislike about the product?
The process of exporting contacts could be less cumbersome and if you are exporting multiple contacts/companies and trying to redeem them all at once the system will break and give you a 404 error. It's nothing a quick call to their customer support can't fix rather quickly, but still a pain.
This may be an oversight on my part but I do not believe they have a request data element. They do not give detailed organizational structure. Sometimes they list people at companies with no titles, email or direct dials which is odd. Their integration capabilities are so-so.
This may be an oversight on my part but I do not believe they have a request data element. They do not give detailed organizational structure. Sometimes they list people at companies with no titles, email or direct dials which is odd. Their integration capabilities are so-so.
What problems is the product solving and how is that benefiting you?
It comes down to having the capability to cast a much wider net. As I said before, Zoom is the entry point to the sales prospecting tool market. If you want something that gives you the ability to pull target lists and save time, zoom is a great place to start. This has helped improve the amount of follow up by 3-5X immediately.
Review of Zoominfo after 18months with the Tool
What do you like best about the product?
It is a fantastic prospecting tool and seems to work well even with different workflow processes. This is the 3rd company I have been at that uses it and I can see improvements over the last 18 months. When I first started using Zoominfo, some of the contacts with similar titles (executive assistants) would have the same phone number -- this problem seems to be fixed.
In addition, our Salesforce database is much cleaner with Zoominfo working in the background to cleanup missing pieces from inbound leads.
In addition, our Salesforce database is much cleaner with Zoominfo working in the background to cleanup missing pieces from inbound leads.
What do you dislike about the product?
I really only have two issues:
1: The website can be a bit slow at times, especially when exporting leads to Salesforce.
2: It would be nice to have a way to search employees from the company tab. Usually when prospecting we start at the company level, then drill down to job title.I can click "people" within the company tab, but filtering by "operations, finance, etc" can be tedious when prospecting larger company. A search option within the company tab would be helpful, otherwise you have to search the company, add the tab to the top, then click into prospects and search.
1: The website can be a bit slow at times, especially when exporting leads to Salesforce.
2: It would be nice to have a way to search employees from the company tab. Usually when prospecting we start at the company level, then drill down to job title.I can click "people" within the company tab, but filtering by "operations, finance, etc" can be tedious when prospecting larger company. A search option within the company tab would be helpful, otherwise you have to search the company, add the tab to the top, then click into prospects and search.
What problems is the product solving and how is that benefiting you?
This comes in two parts:
1: maintaining our database integrity by letting Zoominfo clean up inbound leads. These prospects come to us by a limited form they fill-out on the website. This works well to make it easy for them to speak with us, but comes at the expense of missing data (revenue, address, job title).
2: Zoominfo is the best outbound prospecting tool we have. I am a SDR, so I work a lot with the outside reps to target certain companies they would like to speak with. If they go into the building for a cold-walkin and get a name, I can go on Zoominfo and find their contact info so we can follow up with them. Zoominfo is also great for finding companies by revenue and zipcode.
1: maintaining our database integrity by letting Zoominfo clean up inbound leads. These prospects come to us by a limited form they fill-out on the website. This works well to make it easy for them to speak with us, but comes at the expense of missing data (revenue, address, job title).
2: Zoominfo is the best outbound prospecting tool we have. I am a SDR, so I work a lot with the outside reps to target certain companies they would like to speak with. If they go into the building for a cold-walkin and get a name, I can go on Zoominfo and find their contact info so we can follow up with them. Zoominfo is also great for finding companies by revenue and zipcode.
Recommendations to others considering the product:
I would always to try find an area to prosepect and drill-down from there. This may be by zip code, revenue, job title, etc.
Productivity on steriods
What do you like best about the product?
Zoom is just really easy to use - I don't spend a lot of time hunting down the information I'm looking for
What do you dislike about the product?
I can't login - this might be an AT&T issue though.
What problems is the product solving and how is that benefiting you?
Prospecting has never been easier
ZoomInfo has been consistent and mostly accurate with the information it provides.
What do you like best about the product?
The ability to find phone numbers and email contacts for my prospects in a timely fashion.
What do you dislike about the product?
Not being able to find certain prospects, or the information for them, though it is to be expected.
What problems is the product solving and how is that benefiting you?
Reducing the time it takes to track and find contact information for my prospects - invaluable benefit.
Great Sales Tool
What do you like best about the product?
The best part is being able to find names, phone numbers and emails of key decision holders within a organization.
What do you dislike about the product?
Only thing I dislike is having to check if the contact is updated.
What problems is the product solving and how is that benefiting you?
Finding phone numbers and emails to contact decision makers.
Efficient Prospecting Tool with Accurate Informtion
What do you like best about the product?
As a marketing coordinator, ZoomInfo is an invaluable tool when it comes to gathering specific data and contact information for companies and industries. The interface is extremely user friendly and the ratio of available, correct information much outweighs the information which is not listed.
What do you dislike about the product?
The only thing I dislike is the export process. I wish there was an easy way to export a saved list of information, or to select certain contacts from that list to export with filtered names, titles, addresses, emails and phone numbers.
What problems is the product solving and how is that benefiting you?
Finding the RIGHT contacts at a business! Often times it's difficult to find C-level contacts, real estate contacts, etc. ZoomInfo's filters narrow that all down for me, allowing me to quickly find exactly who I'm looking for.
Recommendations to others considering the product:
For those looking to use ZoomInfo, I highly recommend taking advantage of the trial run and customer support, who were very thorough when our company was first exploring the software. Overall, there are a few learning curves when it comes to searching and turning up the right information, but very easy to get the hang of.
The Best Prospecting Tool
What do you like best about the product?
The information provided by Zoom Info is second to none in the corporate world. There is nothing like being able to call on new accounts and reach new people by having direct lines, emails, and locations. I tell my colleagues it is like cheating. For example the receptionist can many times be the gate keeper, with Zoom Info you have the ability to circumvent the receptionist. You can create a search, filter down to include direct lines/emails and you can then reach out to your contact directly. One last thing I did not yet mention is the support, throughout the entire sales cycle ZoomInfo has the support side of things nailed down.
What do you dislike about the product?
If I am being critical there are a few things that are bothersome but I know this is part of having such a large database. Sometimes it can be hard to find contacts in smaller companies, the information is not always accurate/up to date, and the price is very high.
What problems is the product solving and how is that benefiting you?
Cold calling efficiency and effectiveness. With ZoomInfo I can target a contact, tag/organize that contact and call/email them very quickly. Using my previous methods I had two options which was to call the front desk with a name of the website or social media or physically go there to drop off information. It is not only improving my efficiency but it is helping me get into accounts that I otherwise would not have.
Recommendations to others considering the product:
If cold calling is a requirement by any means I strongly recommend this product.
Best Business Development Tool
What do you like best about the product?
Access to decision makers email, phone, address and LinkedIn.
What do you dislike about the product?
Some of the information is old , it is not able to be utilized when information is wrong
What problems is the product solving and how is that benefiting you?
Benefits are having most information at my fingertips
Recommendations to others considering the product:
NA
A huge ammount of relatively accurste information
What do you like best about the product?
Zoominfo gave me the ability to see into a company directory and obtain relatively accurate information on privately owned companies to use in my sales efforts
What do you dislike about the product?
Sometimes people who do not work there are still listed, but that is understandable
What problems is the product solving and how is that benefiting you?
Finding the right people at the right company is hard, and Zoominfo gave me the tools to do that or at least start doing that
Recommendations to others considering the product:
Make sure you perform due dilligence when obtaining information, consult LinkedIn
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