ZoomInfo
ZoomInfoExternal reviews
8,359 reviews
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Comprehensive and easy to use
What do you like best about the product?
Ease of use and ability to quickly locate desired contacts. Search parameters are simply and comprehensive - I like the update notification that shows how current the information requested is - No stale contacts.
What do you dislike about the product?
Nothing to complain about thus far...
What problems is the product solving and how is that benefiting you?
Contacts, contacts, contacts...
Great overall experience
What do you like best about the product?
Search filters are great for narrowed results.
What do you dislike about the product?
No mobile options. I hope that in the future a mobile map view will be available for field sales people where they can quickly look up ZoomInfo on any company in their immediate physical proximity.
What problems is the product solving and how is that benefiting you?
Better qualification of pipeline prospects and contact info for DMs.
Recommendations to others considering the product:
Look for even better things to come like mobile, field sales integration. A salesperson will be able to prospect in the field and retain a prospects ZoomInfo in a mobile map view.
Sales Development
What do you like best about the product?
Scoops. I leverage them for important/relevant information like mergers and acquisitions and executive movement.
What do you dislike about the product?
Sometimes there is outdated data and inactive employees based on what LinkedIn says. A lot of the time there is missing direct numbers and just HQ numbers.
What problems is the product solving and how is that benefiting you?
Being able to refine my contacts based on persona, e.g. contacts that are involved in agile or budgeting/planning.
Recommendations to others considering the product:
If you want to get strategic with your outreach, DiscoverOrg will help with that.
Super Useful
What do you like best about the product?
I truly enjoy the accuracy of the corporate phone numbers and getting to someone directly vs going through a gatekeeper.
What do you dislike about the product?
I don't always enjoy when information is outdated - i.e. technologies are no longer used, people have left the organization over 2 years ago. Honestly, I only run into that about 20% of the time.
What problems is the product solving and how is that benefiting you?
DiscoverOrg is great at finding me accurate phone number/contacts so that I sound like I know what I am doing when I call a business. I'm typically solving staffing issues in the IT sector.
Recommendations to others considering the product:
If you need quality leads and contacts, this is the place!
Reliable Data
What do you like best about the product?
We feel that Zoom has very reliable/accurate contact information (direct phone lines - which is vital for our outbound outreach, email addresses and job titles). We also like the direct integration into Salesforce and ease of updates/imports for any specific contact record.
What do you dislike about the product?
It's great that Zoom is trying to pull in more firmographic information with datanyze, however, we don't find the employee counts/size of the organization as reliable as other tools at this time.
What problems is the product solving and how is that benefiting you?
Our SDR team is responsible for heavy prospecting and outreach, so Zoom is critical in making sure we are not only reaching out to the proper person by title, but also have the correct contact information to maximize our efforts. We have seen a much higher hit rate with the correct contact information since implementing Zoom.
Fantastic Product!
What do you like best about the product?
The organization charts are so helpful for prospecting. With the visibility into the company hierarchies and access to emails and phone numbers, it makes it easy to prospect new accounts.
What do you dislike about the product?
I dislike that Discover Org removed the responsibility matrix feature under the Org Chart. It was super helpful for refining searches.
What problems is the product solving and how is that benefiting you?
Enriched our CRM with accurate up to date data.
Recommendations to others considering the product:
Great product for sales!
The Best
What do you like best about the product?
Ive used a lot of information sites and this is the best one. Has a lot of direct lines and also accurate email addresses.
What do you dislike about the product?
The locked profiles - we are targeting people outside of traditional technology roles.
What problems is the product solving and how is that benefiting you?
Account mapping
Recommendations to others considering the product:
Its great
Great Product
What do you like best about the product?
DiscoverOrg helps me solve a data cleanliness problem that we have internally but keeping research up to date and making sure that we have accurate information for the IT sector of businesses which has a lot of transition.
What do you dislike about the product?
can be a little cumbersome to use and there are some advance features I wish it had such as understanding how much a company is spending on cloud services.. but that's not exactly realistic either.
What problems is the product solving and how is that benefiting you?
Data hygiene
Great prospecting tool
What do you like best about the product?
Discoverorg allows me to not only get the information for prospects but also their org structure which is super helpful.
What do you dislike about the product?
I wish you could sort by location. When I have to sort prospects for a local event, I'd like to be able to do so via discoverorg.
What problems is the product solving and how is that benefiting you?
I am able to work around my point of contact easier.
Great place to find a conversation starter
What do you like best about the product?
I like the Scoops section the most. It provides me with a relevant reason to call.
What do you dislike about the product?
Some of the data seems to be outdated. but that is in actuality, unavoidable
What problems is the product solving and how is that benefiting you?
i'm able to have a better understanding of my audience before the first call. with that relevant information, i'm able to progress cold sales pitches to qualified opportunities much faster
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