ZoomInfo
ZoomInfoExternal reviews
8,358 reviews
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Great Experience
What do you like best about the product?
Intuitive user interface! The interface is extremely easy to navigate and creating/exporting leads from ZoomInfo was a breeze compared to prior products we've used. Creating the lists of contacts is easy and the implementation was easy. Utilizing the product was easy without training for those who were unable to attend such as myself.
What do you dislike about the product?
Filters are a bit confusing, Currently, you are able to utilize location and zip code but the zip code does not get filtered out. It would be easier if you were able to filter down to granular levels without having the option of inputting both location and zip code of the area you are searching for. This will help reduce any confusion when creating a list of companies and contacts. This was the first confusion that I had during the initial attempt.
What problems is the product solving and how is that benefiting you?
Finding contacts with the right department has been critical to the improvement of my business. We are able to create a credible conversation from the beginning to the end by having the right contact within each company. ZoomInfo has provided that.
Recommendations to others considering the product:
Utilize all the info available to you. There is a ton of information about current companies and who to contact. That kind of information ins invaluable to any industry.
Pretty useful tool for sales research
What do you like best about the product?
I like the ability to search company triggers and find compelling events to act on. It really offers the opportunity to dig deep into what is going on at target companies as far as hiring, job movement, and internal tech searches go. The ability quickly find, save, and export this information has be a massive time saver when it comes to my efforts.
What do you dislike about the product?
At times the prospect specific information can be inaccurate or vague. I would like it if lower level prospects had more accurate information. It seems to be more helpful for the higher level prospects within the different companies. Which can be somewhat limiting at times.
What problems is the product solving and how is that benefiting you?
I use it mainly for prospecting and account research. It has given valuable insights into the tech stack and what competitors may be in use. The main benefit would have to be time saved then. Instead of spending hours trying to gather intelligence about target companies I'm able to quickly search and categorize the information.
Recommendations to others considering the product:
Be sure to leverage the advance search feature. It allows a much more accurate list of prospects and companies. I've been able to find specific prospects based off of nothing more than a similar keyword or job task. It helps to be able to do broad searches that are narrowed down by region. Especially for teams with territory based sales targets.
Good prospecting tool, but needs some work
What do you like best about the product?
I like that I'm easily able to find a lot of my prospects and their respective emails and direct phone numbers. This is a useful tool when it comes to sourcing my accounts.
What do you dislike about the product?
A lot of times, ZoomInfo doesn't update often so I won't get the most recent employment information and I'll have to supplement ZoomInfo with another prospecting tool to find email addresses. The tool has also crashed on me a couple times in the past.
What problems is the product solving and how is that benefiting you?
Being able to contact prospects directly with their phone numbers. This takes away from having to speak with operators.
Recommendations to others considering the product:
Use it alongside another prospecting tool to gather more accurate and up to date information
DiscoverOrg Product Review
What do you like best about the product?
- great integration with Salesforce
- easy to use
- good account coverage
- good customer support
- company organization chart
- easy to use
- good account coverage
- good customer support
- company organization chart
What do you dislike about the product?
- contact list could be better
- industry categorization is wrong occasionally
- inaccurate phone numbers
- industry categorization is wrong occasionally
- inaccurate phone numbers
What problems is the product solving and how is that benefiting you?
DiscoverOrg is the main source of data for my organization. We use it to update our salesforce data as well as list building.
Very Good
What do you like best about the product?
ZoomInfo has tight integrations with other sales tools.
What do you dislike about the product?
The much-loved integrations are sometimes tedious to set up.
What problems is the product solving and how is that benefiting you?
Getting new prospects into salesforce and begin a touch cycle per our process.
Recommendations to others considering the product:
Get it
G2Crowd review
What do you like best about the product?
accurate contact information compared to other databases i've used
What do you dislike about the product?
limited contact information based on subscription
What problems is the product solving and how is that benefiting you?
how to contact your prospects
Easy to use and quick
What do you like best about the product?
I really enjoy all the filters you can search contacts by. It helps make my prospecting very targeted and therefore a more efficient use of my time. I only ever use the "advanced search" to retrieve all the data I'm looking for.
What do you dislike about the product?
Some of the contact information is inaccurate, but I guess that is to be expected as the only way to truly confirm the contact is by calling the account. Some times the emails will not register properly or the contact is still there but is using a different email naming convention.
What problems is the product solving and how is that benefiting you?
DiscoverOrg helps me get new account names, contact names with information, and "scoops" or detailed updates of what the account is currently experiencing.
DiscoverOrg Review
What do you like best about the product?
I like the ability to search for both accounts and contacts. This is particularly useful to create lists to target.
What do you dislike about the product?
Sometimes the available contacts are limited. It would be nice to have all employee titles visible.
What problems is the product solving and how is that benefiting you?
To be able to identify key players within organizations is very efficient when presenting solutions to decision makers.
Recommendations to others considering the product:
NA
Top Contact software hands down
What do you like best about the product?
Love the plug in ability while using Google Chrome to see immediately who the best person to contact is. Also love the ability to upload my own list and cross ref it with zoom inf, to take out the older contacts and email and phone numbers
What do you dislike about the product?
only downfall for me is the fact that i cant narrow it down to exact revenues or at least more options, such as the 20 mil then jumps to say 50mil, would like the ability to narrow it down a little more like say by 5 million at a time?
What problems is the product solving and how is that benefiting you?
Finding the correct contacts to reach out to, has more up to date info then any thing i have used before, one of the greatest benefits is the fact that i can use on the fly while I google something, and also I can upload my own lists through Zoom and compare them
Recommendations to others considering the product:
I would say give this a try, Hands down best I have used in my 20 plus years of using contact database software
Good Quality Data, huge time saver
What do you like best about the product?
Makes finding contact information a breeze, also saves time in building marketing lists. Great way to get insight into an organization- impressed with the quality of data. Advanced search and list matching are superb. They also provide great support. Our Account Manager has been proactive in helping us get the most out of the tool.
What do you dislike about the product?
HIgh price point, for only some departments. For example, if you have the "marketing" department info, you may be missing relevant people in other departments.
What problems is the product solving and how is that benefiting you?
We are saving time and money by not having to look for contact information manually- or buying individual lists. We've lowered bounce rates and we're not wasting time with phony numbers.
Recommendations to others considering the product:
If you need good data and contact info, would recommend. Pricey, but it's entirely possible to recoup your investment in saved time and good data quality.
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