ZoomInfo
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Data Gold mine
What do you like best about the product?
C-Suite contacts with direct tels and emails 95% accuracy
What do you dislike about the product?
more Tech data specific to the C-Suite, need more substance in the Scoop sections on key CSuite
What problems is the product solving and how is that benefiting you?
identifying decisionmakers for IT staf augmentation
Recommendations to others considering the product:
Price is premium but the quality of the data makes it worth it
It’s a good product with great contacts
What do you like best about the product?
I like the ability to download a ton of data. The contacts appear to be pretty up to date but not a 100% I would say the bounce rate for email campaigns is pretty now. It obviously doesn’t guarantee open and response rate, but the email addresses appear to be accurate.
What do you dislike about the product?
Our rep was super junior, and overly aggressive. He kept calling and emailing us trying to set up intro calls with me and my team to explain how the software works when even after we explained that we know how it works. Super annoying. Almost like we were his only client and perhaps this is his first job ever. I had to block him. Other than him, the product/software was great, but not worth the price.
What problems is the product solving and how is that benefiting you?
Finding targeted prospects to reach out to.
Recommendations to others considering the product:
Tell your rep that if you need their help you will reach out and to leave you alone until then. Have a large budget to pay for this product as it is quite expensive.
Director of Sales for Boutique Consulting Firm
What do you like best about the product?
Accuracy of the data and the integration with SalesForce. The Tellwise piece is also a huge value to a small sales organization, I feel like we've only touched the tip of the iceberg in using it.
What do you dislike about the product?
Right now we're struggling with creating an alias for outbound activity in Salesforce with Tellwise, not sure we've figured that piece out yet.
What problems is the product solving and how is that benefiting you?
Outreach to the masses with a small sales organization. Benefits: access to accurate data, the time the tool saves us in building our target lists, ease of use of the tool.
DiscoverOrg setup and on-boarding process was good expect for user password reset issues.
What do you like best about the product?
Customer success team "hand-holding" us through the set up and Salesforce integration process. many users on the team find training calls to be useful.
What do you dislike about the product?
Many of our users had trouble and long waits getting their passwords reseted. Many of them had to wait for weeks before they gain access to the tool.
What problems is the product solving and how is that benefiting you?
Contact discovery and firmographic information appending.
Discover Org makes prospecting easier
What do you like best about the product?
The fact that there are thousands on enterprise companies listed, each with 10s and 100s of contacts, usually with good contact info for direct communication
What do you dislike about the product?
Sometimes the contact info is either missing, incorrect or out of date... too often for my liking in many cases
What problems is the product solving and how is that benefiting you?
Prospecting is made much easier and gives a solid foundation for building my lists, campaigns and sequences out.
Recommendations to others considering the product:
Use it as a foundation for research, supplement with Linkedin Sales Navigator.
Easy to use software
What do you like best about the product?
I found this software to be very easy to use, the interface is set up nicely, and the help options allow you to navigate easily to areas of interest.
What do you dislike about the product?
It was an adjustment from the previous software I was using (but that was a short adjustment period)
What problems is the product solving and how is that benefiting you?
I've sped up how fast I can get the information I need for my customers, allowing me to produce more than I had in the past.
Recommendations to others considering the product:
I was anxious about using this product before as I had not used it before, but I did find it didn't take long to become comfortable using Zoominfo and my co-workers feel the same way.
Information for Success
What do you like best about the product?
Besides having industry leading scoops, accurate contact details, I love the ability to see the org structure and see who influences who.
I enjoy that the information is updated without me having to do my own research.
I enjoy that the information is updated without me having to do my own research.
What do you dislike about the product?
I have not found anything that I dislike to date.
What problems is the product solving and how is that benefiting you?
The benefits of discover org definitely relate directly to increasing the speed of my prospecting and giving me more accurate information. With increased speed and accurately, I can bring in more revenue.
Previously, we had issues getting accurate emails and hone numbers for commercial accounts.
Previously, we had issues getting accurate emails and hone numbers for commercial accounts.
Recommendations to others considering the product:
Pay attention to the demo session that your account manager will put on when you first bring Discover Org live. Even though being a great product and making your job easier, if you don't know where the tools are, they can't help you.
I like DO more then the others I’ve used.
What do you like best about the product?
I like the accuracy of the content the best.
What do you dislike about the product?
The way that contacts and companies are categorized as DO may choose to classify them in one category when they likely belong in more than one category.
What problems is the product solving and how is that benefiting you?
DO helps reduce the amount of time spent prospecting not only companies but the correct contacts within those companies.
Great Experience Useful Tool
What do you like best about the product?
The amount of data that is delivered for useful effective prospecting
What do you dislike about the product?
There are quite a bit of filters but if we could filter addresses that would help. Also very small businesses seem to not have much data in the system.
What problems is the product solving and how is that benefiting you?
No problems benefits have been great contact info.
Accurate, detailed information helping make prospecting more efficient.
What do you like best about the product?
I like the amount of filters that allow you to be as broad or narrow to your target as possible.
What do you dislike about the product?
The credits are a bit challenging to manage, but the team is very responsive to getting more credits.
What problems is the product solving and how is that benefiting you?
Customer contact has always been a problem, especially getting the contact information to the key players. This helps not only identify key players more easily, but it also provides the contact information and business description.
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