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ZoomInfo

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8,155 reviews
from and

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    Computer Software

DiscoverOrg - Sales Tool Review

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
The contact information was pretty valid, and the tool was overall easy to use.
What do you dislike about the product?
The org chart feature was not very easy to read for large accounts. It felt like there should be an easier way to break down departments or silo groups in the organization vs. having the entire company listed in the overall organizational structure.
What problems is the product solving and how is that benefiting you?
It was wonderful for gaining information to cold call, help build out an org chart, and overall information about the company.
Recommendations to others considering the product:
Build out an easier way to zoom in on a piece of the org chart vs. the entire breakdown of the company. Also, if you can create sorting features that can be used by every user in the organization to be able to sift by buzz words.


    Mackenzie W.

DOrg

  • July 30, 2017
  • Review provided by G2

What do you like best about the product?
DiscoverOrg is a great tool for salespeople.
What do you dislike about the product?
It could be better at creating visualisation.
What problems is the product solving and how is that benefiting you?
Finding prospects and contacts. We have found good opportunities.
Recommendations to others considering the product:
Go get it!


    dhruv g.

A must have sales lead generator tool for any sales executive

  • July 28, 2017
  • Review provided by G2

What do you like best about the product?
1. Contact details of the target audience can be easily found out.
2.There is an option of free trial which allows for 10 lookups in a month.
3. Some premium linkedin premium names can be found out on zoomonfo easily by typing the designation and the company.
What do you dislike about the product?
Nothing until now except the contacts can be updated a little faster.
What problems is the product solving and how is that benefiting you?
Reach customers by searching for their contact details.
Recommendations to others considering the product:
best target audience contact details platform.


    Rick B.

Beware: Questionable Business Practices

  • July 25, 2017
  • Review provided by G2

What do you like best about the product?
The product itself is good quality. The contact data is thorough and generally quite accurate. It is easy to search by company, industry and job function. They do let you download information to Excel.
What do you dislike about the product?
We did a one-year contract three years ago without incident. However, this time when our contract expired, they are claiming that since we did not notify them ahead of time in writing that we were not renewing, we automatically were automatically renewed for another year. There was nothing on our contract about this. In fact, the contract (and all of our invoices) specified a one-year contract with date of expiration and date last payment was due. We paid everything on time throughout our contract. Our team did not use the service as much as I hoped so we did not renew. However, on the contract was fine print that indicated there was a EULA on their website. That is their justification for having our account auto-renew for $20k. We are now getting collection calls regarding this. I feel this is a shady business practice and I am very disillusioned with a service that I had positive feelings about. We are putting an inside sales team together and we were planning to re-order DiscoverOrg when that was in place. Now that will not be happening. It is a good service but make sure you read the off-contract fine print.
What problems is the product solving and how is that benefiting you?
It is useful for creating target account lists. Our sales people also used this to find other appointments in the vicinity when they had to travel somewhere for a project.
Recommendations to others considering the product:
I am not sure if they are in financial desperation or if they changed management but I cannot recommend a company that treats customers the way we have been treated after our contract expired.


    Joe P.

Quick and easy to use!

  • July 19, 2017
  • Review provided by G2

What do you like best about the product?
has a lot of interesting company information to help with org mapping
What do you dislike about the product?
sometimes does have inconsistent contact information, or lacking for markets outside of the US and UK
What problems is the product solving and how is that benefiting you?
getting lead contact information


    Computer Software

Not a Need to Have

  • July 17, 2017
  • Review provided by G2

What do you like best about the product?
Assuming it has the insights about a specific company, I like that the contact information/org chart will populate vs, me having to dig around on the website or via several websites.
What do you dislike about the product?
May prospects' websites are not curating contact information for DiscoverOrg, so, I don't find myself using it that much. I've also found a lot of incorrect contact information, based off my own prior knowledge about the organization.
What problems is the product solving and how is that benefiting you?
Finding contacts through this has been pretty quick and easy.
Recommendations to others considering the product:
Have sales people evaluate several sales tools first to ID what they really need and how good they are at their own prospecting and acquiring of information.


    Marketing and Advertising

brilliant!!!

  • July 14, 2017
  • Review provided by G2

What do you like best about the product?
Accurate information at your fingertips.
What do you dislike about the product?
Sorry, but there is nothing that I dislike everything on DiscoverOrg is user-friendly and easy to understand.
What problems is the product solving and how is that benefiting you?
Finding the right information which helps me tailor talking points.


    Todd C.

Very helpful tool

  • July 13, 2017
  • Review provided by G2

What do you like best about the product?
It's helpful in my role to have access to businesses information to better understand the details that will make sense for us to work with.
What do you dislike about the product?
There are some inconsistencies in the information provided on occasional accounts with details provided.
What problems is the product solving and how is that benefiting you?
Helps us find specific industries and users within a company that are most relevant for us to work with.


    George A.

Excellent Prospecting Tool

  • July 12, 2017
  • Review provided by G2

What do you like best about the product?
Quick and easy to find contacts within a company, I have found the success rate of the email addresses very high compared to other tools.
What do you dislike about the product?
Occasionally it is difficult to find contact details for companies in EMEA
What problems is the product solving and how is that benefiting you?
It has been a useful tool to build prospecting lists, I have found my bounce rate on mail merges to be much lower fro using ZoomInfo.
Recommendations to others considering the product:
Learn how to do the salesforce integration as this will improve the speed to make prospect lists


    Jordan H.

Incredibly powerful tool, not for every B2B application

  • July 11, 2017
  • Review provided by G2

What do you like best about the product?
Intuitive, powerful software for Sales Development Reps. Discover accurate contact information and contextual insights for personalized, effective outreach - supplementing inbound and outbound initiatives.
What do you dislike about the product?
Our organization had to discontinue using DiscoverOrg as our ideal customer profile does not allign well with their database. We found contact info was heavy on IT and light on Field Service profiles. This makes sense considering this was how the company originated - I understand they are continually working on this, and expanding quickly.
What problems is the product solving and how is that benefiting you?
Validating inbound leads with contextual data, analyzing organizational structures to determine the appropriate contact to include on product demonstrations. Boosting outbound initiatives.
Recommendations to others considering the product:
If your ideal customer profile is outside of IT, and non-enterprise, be sure to dig deep on your trial to uncover if the job titles you're after are fully implemented. The support and sales staff are top notch and will work with you in evaluating.