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ZoomInfo

ZoomInfo

Reviews from AWS customer

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External reviews

8,155 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Great!!

  • May 10, 2017
  • Review provided by G2

What do you like best about the product?

I use Discover on a daily basis and I love the tool. It has helped me to find great contacts. I find the triggers to be very useful because they offer great insights about the organizations upcoming plans. The information is real accurate and with the alerts I can get updates on new employees, the one who have left and acquisitions. I have just recently discovered some of the other features about the tool and now I am using the alerts to get notified of any updates with the organizations I support. I like getting the updates. It eliminates pulling more reports. Discover is a great resource for people in sales and marketing.
What do you dislike about the product?
I like everything about it, so nothing.I don't like about it
What problems is the product solving and how is that benefiting you?
Knowing what their business challenges are can help determine a solution that would best resolve that challenge. Technical issues are the most common.
Recommendations to others considering the product:
Yes, it's a great resource to have!!.


    Insurance

SDR - Use ZoomInfo daily

  • May 09, 2017
  • Review provided by G2

What do you like best about the product?
Zoom has the best repository for direct dials I have ever used. Emails are not the best but they are close. They're customer success is also off the charts and they have worked with us through a few challenges
What do you dislike about the product?
UI can be wonky, though pretty simple once you understand how it works
What problems is the product solving and how is that benefiting you?
We use the enhance and list builder tools to make large and targeted lists for outreach.
Recommendations to others considering the product:
Any issues you have will be easily made up for by their team's dedication.


    Christopher H.

Good Overall

  • May 09, 2017
  • Review provided by G2

What do you like best about the product?
ease of use and the and the way that the site looked
What do you dislike about the product?
There was really nothing that I did not like
What problems is the product solving and how is that benefiting you?
DiscoverOrg is helping me find the right people in the organizations that I'm prospecting into.


    Management Consulting

Solid customer success management, good product

  • May 09, 2017
  • Review provided by G2

What do you like best about the product?
The customer service and customer success has been fast and responsive. Although they only add new accounts as fast as they can and do not specialize in smaller accounts (i.e. under 100 employees), I've found their intel to be very helpful on speeding up account penetration on larger accounts. I definitely use the product every day.
What do you dislike about the product?
The UI/UX could use a bit of work, but the customer success team that I've worked with at Discover.org (John and Alex) has definitely smoothed out the rough spots.
What problems is the product solving and how is that benefiting you?
From an informal analysis, I've noticed that our total opportunity length is about 20% shorter, when Discover.org is a part of the opportunity, or at least that their data was available. I've also been able to take "pretty good quality" data from providers like Datanyze and merge it with Discover.org data with their team's help, and put together better account targeting. Essentially, Discover prevents me from wasting my own time, and that's why I print out their lists every day and use them. The main reason I'd recommend this product to another company is because their team is aware of the minor issues with their product but they've engaged in a process of continuous improvement
Recommendations to others considering the product:
Make sure to do a trial, and get a very clear picture of which accounts they can help you with, and which ones they cannot. Also, get a clear idea of which datasets you'll need and which ones you can skip. You'll also need to communicate your needs closely to their team so they can best help you.


    Marketing and Advertising

DiscoverOrg has been such a help to us!

  • May 09, 2017
  • Review provided by G2

What do you like best about the product?
I like that DiscoverOrg actually picks up the phone and calls these people to verify they are there instead of just using a piece of software to quickly scour the internet. I also really enjoy setting up the trigger emails and getting exactly what I need right to my inbox.
What do you dislike about the product?
I haven't found anything at this time that I dislike. When I first started using DiscoverOrg, I came across two company employees that were wrong. I submitted a ticket to DiscoverOrg to look into it, they did just that and corrected the data. I haven't come across inaccurate data since.
What problems is the product solving and how is that benefiting you?
We are using this for lead verification, as well as company information from the triggers and technologies used. By being able to view technologies, it can sometimes give us the leg up going into a meeting.
Recommendations to others considering the product:
Definitely worth looking in to! It has been extremely helpful to both our operations and our sales teams!


    Jeff R.

Great Starting Point

  • May 09, 2017
  • Review provided by G2

What do you like best about the product?
For the companies included in DiscoverOrg's database, it gives a great starting point for getting into a company. Unlike some competitors of theirs, they do have cell phone numbers for some contacts.
What do you dislike about the product?
Unfortunately, there are a lot of companies not included in coverage, which comes with the territory of "verified every 60-90 days". Sometimes the researchers are not "the sharpest tools in the shed", and there are many data sets you must purchase for "full" access... feels like nickel and diming to me. There is also no rhyme or reason to their pricing; MSRP can be insanely high. Cannot search by domain (e.g. "Cisco.com").
What problems is the product solving and how is that benefiting you?
Saves time by - in some cases - quickly identifying points of initial contact.


    Information Technology and Services

The best resource for contact info!

  • May 09, 2017
  • Review provided by G2

What do you like best about the product?
Great interface and accurate info - have closed big deals as a result of contacts derived from discoverorg
What do you dislike about the product?
Some of the list technology is immature - need better ways to keep a beat on my account list
What problems is the product solving and how is that benefiting you?
Finding contact info and accurate org chart info
Recommendations to others considering the product:
Get it!


    Jill W.

Helps me find current, key information about companies I want to work with

  • May 09, 2017
  • Review provided by G2

What do you like best about the product?
Org charts, updates, ability to create lists
What do you dislike about the product?
restricted access to certain sized accounts
What problems is the product solving and how is that benefiting you?
DiscoverOrg provides accurate prospecting and research assistance.
Recommendations to others considering the product:
implement a wide range of accounts to cover


    Staffing and Recruiting

Great Value

  • May 09, 2017
  • Review provided by G2

What do you like best about the product?
Being able to reach talent directly with phone numbers including their personal lines.
What do you dislike about the product?
In large organizations, sometimes it tough to track who's still there and who isn't.
What problems is the product solving and how is that benefiting you?
I've been able to see what technologies certain companies use and be able to target them.
Recommendations to others considering the product:
I've previously used ZoomInfo and the information in their database was regularly out of date. DiscoverOrg has alerts to let you know when key people have left companies and where they've gone! This means that when you call, you can be assured that most likely than not you will reach the person you are trying to instead of numbers that are out of service or a completely different person.


    Computer Software

Very good Tool

  • May 09, 2017
  • Review provided by G2

What do you like best about the product?
I like the data on security executives you have as well as the alerts i can set up.
What do you dislike about the product?
My company bought a license. I dislike that i cannot see all companies. You shouldn't break it down like that. You buy a license you should be able to see all data like Zoom Info.
Also- You do not have data for all folks. Chief Innovation officers, Director of Financial Crime Analytics to name a few titles. You need to improve on that. I get about 75% of what i need..
What problems is the product solving and how is that benefiting you?
Just having the ability to get phone numbers and emails on certain execs is solving a great deal for us. Also, like the triggers i can set up. Although sometimes the projects are old..
Recommendations to others considering the product:
Stop nickel and dining your customers.