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8,218 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Telecommunications

Consistently Work to Provide Relevant Contact Information on Enterprise Level

  • September 22, 2016
  • Review provided by G2

What do you like best about the product?
I would have to say the DiscoverOrg research team. They work hard to find contacts for our sales team. This is not an easy task, as our company is a niche software company. Often, the people I'm looking for have a variety of job titles . At any rate, DiscoverOrg's team always tries to find the contacts I need. Additionally, they often provide other useful information, such as the contact's direct supervisor.

They also will make my search a priority (or try to) when I have identified a lead and need more contacts on a particular account.

Their turnaround time between requests is good. I ask them for help pretty much daily!
What do you dislike about the product?
I've not had the best of luck utilizing the "trigger" information contained under an account.

I've tried to call accounts where DiscoverOrg has identified projects we could work on (we are in the telecom field). Perhaps I'm just not following up fast enough!

Also, much of the time the "trigger" information is quite generic, and sometimes does not link a contact name to the particular trigger.
What problems is the product solving and how is that benefiting you?
Our company works to reduce telecommunications expenses: fixed, mobile, data and Unified Communications. I've benefited from DiscoverOrg in my job, which is sales development, for the above stated reasons: fast turnaround, providing more information than I've asked for....
Recommendations to others considering the product:
If you are looking for a good source of organizational charts, DiscoverOrg.com fits the bill. I believe they work hard to provide in-depth organizational information. They have a high rate of accuracy with their information, as well.

Their team of researchers work hard and usually provide a quick turnaround when I request additional contact(s) and information.


    Alex H.

Can't live without it anymore

  • September 22, 2016
  • Review provided by G2

What do you like best about the product?
Getting through gatekeepers is tougher these days so having instant access to direct dials is a game changer for saving time and getting to the right people at the right time. Also that they have a list of all the technology the company is using which makes it real simple to see if they would be a good fit. Customer Success is also the best I've ever worked with!
What do you dislike about the product?
It's been really hard to find something i dislike.
What problems is the product solving and how is that benefiting you?
My team is saving a ton of time manually sourcing for numbers and having to go through gatekeepers. The integration with SFDC makes everything seamless enabling the team to make the calls they need to each day.


    Thomas C.

Helps streamline the time to value for your business and your prospects

  • September 22, 2016
  • Review provided by G2

What do you like best about the product?
Triggers and technology responsibility info helps identify the people who will benefit most from doing business with your organization.
What do you dislike about the product?
When bulk matching companies, distinguishing where some of the results have come from and what they are linked to can be both time consuming and confusing.
What problems is the product solving and how is that benefiting you?
Time to identify the right decision makers is reduced


    Kat S.

Great for Contact Acquisition and Account Research

  • September 22, 2016
  • Review provided by G2

What do you like best about the product?
The platform is easy to use from an end-user and administrator point of view. The quality of the information from DiscoverOrg is amazing. Being able to bulk match, look at the org chart within a company and directly import into Salesforce are huge for the teams. DiscoverOrg is constantly releasing new training and product videos and their training manager is great to work with. The level of service provided from my DiscoverOrg team is top notch.
What do you dislike about the product?
The number of Government entities and their employee information is limited. It isn't extremely robust when it comes to different industries and company sizes (number of employees). Research requests are slow to return, if they return.
What problems is the product solving and how is that benefiting you?
We are able to import quality contacts into our Salesforce instance that allows the team to reach out to the appropriate individuals within that company. Being able to research what companies are using for their technology stack is key. Working smarter and not harder using DiscoverOrg and it's internal tools are the biggest benefit!


    Elena A.

Top Notch Product

  • September 22, 2016
  • Review provided by G2

What do you like best about the product?
I have been using DiscoverOrg for a couple of years now and Granted not one tool or person is perfect but DiscoverOrg is a Grade A prospecting database. Anytime, I have a question I get a response very quickly. Matt Shepard and the rest of the team are reliable, smart and helpful. When it comes to utilizing the search engine there is a great amount information on the database and makes my job so much easier. From the Org Charts to filtering for certain job functions and creating lists when I want to work on certain campaigns this tool is a cakewalk. Love it! Wouldn't want to not have it in my daily life.
What do you dislike about the product?
Sometimes you will come across a contact that is not quite updated or a direct phone number won't be available for someone you are prospecting. But, they do make it easy to request them to research target information. Other than that there isn't anything negative I can say about the tool.
What problems is the product solving and how is that benefiting you?
Rimini Street offers premier support and maintenance to Oracle and SAP customers at a discount of 50% of what Oracle & SAP charge. There's no need for someone to look for budget to purchase our independent support model. We put the money back in the customer's budget so they can fund other projects that are needed to innovate and grow the business.
Recommendations to others considering the product:
DiscoverOrg is worth every penny. The ROI associated with this tool considering how much of the information people get for their prospecting and end up booking meetings or selling to target accounts is undeniable. There are quite a few features and I suggest you take the time to learn it all that way you have a full working knowledge of how to use the database and get your money's worth.


    Leonardo G.

Excellent Sales and Marketing Tool

  • September 22, 2016
  • Review provided by G2

What do you like best about the product?
DiscoverOrg has an expansive database of customers and contacts that we have been trying to gather intelligence and building marketing campaigns to key contacts. The team, especially Christina, are great to work with and very responsive. The application is very easy to use, intuitive, and we were up and running quickly with our marketing campaigns. We have now integrated it with our CRM/SalesForce.com. The sales intelligence and triggers have been very useful and obtaining those reports to identify new opportunities, or new contacts.
The technology segmentation has been a great tool as well to focus on companies and users for sales engagement and marketing.
What do you dislike about the product?
I do wish we were able to share 'saved lists' or searches with other members on the team using the platform, but no complaints. I wish I had more budget to obtain the Europe and Asia database
What problems is the product solving and how is that benefiting you?
We have commenced an aggressive outbound sales and marketing plan and DiscoverOrg has solved the issue of identifying specific marketing and technology contacts that are customer facing technologists. Previously, we had spent quite a bit of time researching LinkedIn and communicating through that channel. We benefit from the fact that the majority of the time the contacts are in the database and we identify other contacts to market to.
Recommendations to others considering the product:
Be sure to take the time to review the modules and know the segmentation you are looking for.


    Information Technology and Services

The best lead generating intelligence tool I have used so far!

  • September 22, 2016
  • Review provided by G2

What do you like best about the product?
Love the simplicity and accuracy of the tool!
What do you dislike about the product?
A mobile app would be great for Sales on the road
What problems is the product solving and how is that benefiting you?
This is a great tool for generating leads for the sales teams. We love the integration with Salesforce. It saves a lot of steps for my team.
Recommendations to others considering the product:
Mobile App


    Shane F.

DiscoverOrg = Genius ... Simple Math

  • September 22, 2016
  • Review provided by G2

What do you like best about the product?
DiscoverOrg has a plethora of IT contacts in which I can harvest many potential IT candidates. I have used DiscoverOrg as a business development tool as well as a source for critical market data. Now that I'm recruiting IT talent at the corporate level, I can still creatively use DiscoverOrg to uncover passive candidates that may not be in your typical job sourcing applications/tools.
What do you dislike about the product?
I would not say I dislike. I would more so like to give feedback on how DiscoverOrg can evolve to not only serve staffing agencies, but include or offer a corporate recruiting platform with UI/UX changes to enhance the usability.
What problems is the product solving and how is that benefiting you?
Talent Aquistion searches related to open IT requisition. Uncovering "passive" candidates


    Christine K.

Great company!

  • September 22, 2016
  • Review provided by G2

What do you like best about the product?
DiscoverOrg has been a pleasure to work with ever since I started. They are always very responsive and care that each customer is using the tool to its full potential. We love using the triggers from DiscoverOrg to figure out the latest things companies around us are working on. I feel lucky that we have such a great sales rep that is constantly checking in to make sure everything is going smoothly. I also really like the new UI. It makes it unbelievably easy to use!
What do you dislike about the product?
No dislikes. More of a recommendation is that we wish there was more federal information. We do realize that federal information is a much harder thing to gather and distribute.
What problems is the product solving and how is that benefiting you?
The benefits are definitely in the triggers and then being able to contact people from that organization to follow up on future projects or current projects.


    Jaimie B.

Excellent solution, especially if you plan to call prospects

  • September 22, 2016
  • Review provided by G2

What do you like best about the product?
The accuracy of the emails, the direct dials, and the org charts are key. So many of the competitors lack the phone numbers. Say what you will, but the phone is still an important component of prospecting. The org charts help you call high, but also prospect to parallel executives, as well as their subordinates.
What do you dislike about the product?
I wish it had more information on the company itself - like family trees etc showing parent and subsidiary companies. It is also on the expensive side, so while you get what you pay for, companies do need to consider price, especially if an early stage start up.
What problems is the product solving and how is that benefiting you?
We are able to identify top prospects at Fortune 500 firms across the globe, and the direct dials increase our connects tremendously.
Recommendations to others considering the product:
Ask which titles and how many contacts they have for the industry or geography of interest.