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External reviews

136 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dominique N.

A world-class data management and analysis system for your organization.

  • July 17, 2024
  • Review verified by G2

What do you like best about the product?
AG ARIS is one of the most efficient and reliable corporate data analysis software on the market.

Its interface offers the perfect data management options to provide every user with a premium experience.

Its systems capabilities allow you to make business decisions based on verifiable and secure data.

It is a very cost-effective software in terms of business costs and expenses, as it adapts quickly to any operating system.
What do you dislike about the product?
AG ARIS has governed and analyzed all the data and processes that arise from our work operations, so I can't find any complaints or problems with any of its functions.
What problems is the product solving and how is that benefiting you?
AG ARIS brings together all the functions that my company needs to be able to adapt to new markets by analyzing the data and processes related to our systems.

The complexity in our digital processes is well taken care of because each process is managed online and with the analysis of the best experts.

In addition, it has the power to monitor the details of all the activities performed by each of my employees, ensuring maximum performance in each work process.


    Ricky V.

Demonstrates value quickly and easily

  • July 16, 2024
  • Review verified by G2

What do you like best about the product?
ARIS Process Mining is a good process mining software but the real differentiator for it, is the integration to the ARIS Process Modelling. Being able to map actual processes quickly against to-be states is exceptional and clearly shows the deviations. It is also improving rapidly with new builds bring major changes that work really well. It also quick to go from a dataset to the model, showcasing the ease of implementation & ease of use.
What do you dislike about the product?
Am still waiting for the minor aesthetic changes - e.g. pick a custom font and size for all text boxes etc.
What problems is the product solving and how is that benefiting you?
ARIS is allowing us to drive efficiencies across the value chains in banking and allowing us to rapidly deploy to various stakeholders across the business.


    Michael H.

Aris is a great tool providing a centralized repository for your Enterprise Architecture assets.

  • July 15, 2024
  • Review verified by G2

What do you like best about the product?
Centralized Repository for Enterprise Architecture assets.
What do you dislike about the product?
It is a robust application with many layers of configuration and can be overwhelming at times.
What problems is the product solving and how is that benefiting you?
As projects are in early discovery we can use Aris to very quickly determine impacts across the 4 architecture domains.


    sivakumar s.

Efficient Process Mining with Software AG: A 7-Month User Experience

  • July 15, 2024
  • Review verified by G2

What do you like best about the product?
Software AG ARIS has all the basic features that other process mining tools have, but additionally, the process model overlay feature is outstanding.
Multiple users can edit and work at the same time, which is amazing because it can save development time.
Multiple eventlogs is an added advantage.
What do you dislike about the product?
Some functions are not available on the transformation side. We hope they will be added in future releases.
What problems is the product solving and how is that benefiting you?
It’s mainly used by us to solve several key problems in the banking sector, particularly in the areas of process management, risk management, and operational transparency. It also helps in the O2C process


    Banking

ARIS Review

  • July 15, 2024
  • Review verified by G2

What do you like best about the product?
The software is very comprehensive and you can do a lot with it. It is also possible to make a lot of own adjustments and reports in it to make it really customized.
What do you dislike about the product?
It is really difficult to use for any unregular users, the navigation is not intuitive and not always as easy as it can be. Also a lot of errors are way too technical for users to understand which leads to lot of unnessecary incidents.
What problems is the product solving and how is that benefiting you?
Currently not much is being solved for our use, but that is mostly due to the fact that we are working on premise and most of the changes/problem solving is happening on the Cloud solution. This is understandable, but it does sometimes feel like we are left out of a lot of possibilities.


    Banking

Mapping in ARIS Connect Designer modul in daily basis is positive and and the sytem is professional.

  • July 15, 2024
  • Review provided by G2

What do you like best about the product?
- modular construction
- database
- hierarchical model sctructure
- customizable modeling convetions and reports
- easy to learn and userfrinedly
- wide range of model types
- standard modeling methodology
What do you dislike about the product?
Customer local support is not enough/satisfying
What problems is the product solving and how is that benefiting you?
- hierarchical process landscape and process connection
- process and funtions repository
- procedure with clear roles and responsibilities
- clear handover points
- easy search of data
- supports process development


    Utilities

A full feature Processing Mapping Tool

  • July 14, 2024
  • Review provided by G2

What do you like best about the product?
ARIS is easy to use and navigate. Business processes can be mapped at different levels from top down to lower levels to suit different user needs. Business processes can be easily implemented. Software AG is known for their good customer support. Their local consultants are also very helpful. The tool integrates very well with common corporate services and applications.
What do you dislike about the product?
ARIS can run quite slow sometimes. The cost of the tool is also quite high and can be difficult to justify too for smaller organisations who have a smaller budget.
What problems is the product solving and how is that benefiting you?
ARIS allows the business to map all critical business processes in one place so that they can be more easily maintained. It provides a platform to support day to day operations, project delivery, and internal risk and audit.


    Hospital & Health Care

A good way to reflect the processes

  • July 12, 2024
  • Review verified by G2

What do you like best about the product?
It´s a software easy to use and ease of implementation
What do you dislike about the product?
Very few training alternatives, and poor documentation
What problems is the product solving and how is that benefiting you?
Software AG helps with process modeling


    Mechanical or Industrial Engineering

ARIS - Very good Process Management Software

  • July 12, 2024
  • Review verified by G2

What do you like best about the product?
Customer Support, Customer Success Manager
What do you dislike about the product?
the implementation of ideas can take a bit longer
What problems is the product solving and how is that benefiting you?
Improving transparency, better understanding how other locations work


    Information Technology and Services

Aris is a powerful tool, with many interesting and business-relevant features.

  • July 11, 2024
  • Review verified by G2

What do you like best about the product?
Tools for analyzing processes, risks, etc. The tool has features that help in evaluating process weaknesses.
What do you dislike about the product?
Despite all the resources available, using the tool requires a very high level of knowledge from the user. This makes it difficult to use on a daily basis, requiring the help of consultants and training. Who are not easily found or made available.
What problems is the product solving and how is that benefiting you?
We are managing to map our business processes. Map possible risks and draw up plans to resolve them. The documentation generated is rich and available for users to consume.