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Efficient Process Mining with Software AG: A 7-Month User Experience
What do you like best about the product?
Software AG ARIS has all the basic features that other process mining tools have, but additionally, the process model overlay feature is outstanding.
Multiple users can edit and work at the same time, which is amazing because it can save development time.
Multiple eventlogs is an added advantage.
Multiple users can edit and work at the same time, which is amazing because it can save development time.
Multiple eventlogs is an added advantage.
What do you dislike about the product?
Some functions are not available on the transformation side. We hope they will be added in future releases.
What problems is the product solving and how is that benefiting you?
It’s mainly used by us to solve several key problems in the banking sector, particularly in the areas of process management, risk management, and operational transparency. It also helps in the O2C process
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ARIS Review
What do you like best about the product?
The software is very comprehensive and you can do a lot with it. It is also possible to make a lot of own adjustments and reports in it to make it really customized.
What do you dislike about the product?
It is really difficult to use for any unregular users, the navigation is not intuitive and not always as easy as it can be. Also a lot of errors are way too technical for users to understand which leads to lot of unnessecary incidents.
What problems is the product solving and how is that benefiting you?
Currently not much is being solved for our use, but that is mostly due to the fact that we are working on premise and most of the changes/problem solving is happening on the Cloud solution. This is understandable, but it does sometimes feel like we are left out of a lot of possibilities.
Mapping in ARIS Connect Designer modul in daily basis is positive and and the sytem is professional.
What do you like best about the product?
- modular construction
- database
- hierarchical model sctructure
- customizable modeling convetions and reports
- easy to learn and userfrinedly
- wide range of model types
- standard modeling methodology
- database
- hierarchical model sctructure
- customizable modeling convetions and reports
- easy to learn and userfrinedly
- wide range of model types
- standard modeling methodology
What do you dislike about the product?
Customer local support is not enough/satisfying
What problems is the product solving and how is that benefiting you?
- hierarchical process landscape and process connection
- process and funtions repository
- procedure with clear roles and responsibilities
- clear handover points
- easy search of data
- supports process development
- process and funtions repository
- procedure with clear roles and responsibilities
- clear handover points
- easy search of data
- supports process development
A full feature Processing Mapping Tool
What do you like best about the product?
ARIS is easy to use and navigate. Business processes can be mapped at different levels from top down to lower levels to suit different user needs. Business processes can be easily implemented. Software AG is known for their good customer support. Their local consultants are also very helpful. The tool integrates very well with common corporate services and applications.
What do you dislike about the product?
ARIS can run quite slow sometimes. The cost of the tool is also quite high and can be difficult to justify too for smaller organisations who have a smaller budget.
What problems is the product solving and how is that benefiting you?
ARIS allows the business to map all critical business processes in one place so that they can be more easily maintained. It provides a platform to support day to day operations, project delivery, and internal risk and audit.
A good way to reflect the processes
What do you like best about the product?
It´s a software easy to use and ease of implementation
What do you dislike about the product?
Very few training alternatives, and poor documentation
What problems is the product solving and how is that benefiting you?
Software AG helps with process modeling
ARIS - Very good Process Management Software
What do you like best about the product?
Customer Support, Customer Success Manager
What do you dislike about the product?
the implementation of ideas can take a bit longer
What problems is the product solving and how is that benefiting you?
Improving transparency, better understanding how other locations work
Aris is a powerful tool, with many interesting and business-relevant features.
What do you like best about the product?
Tools for analyzing processes, risks, etc. The tool has features that help in evaluating process weaknesses.
What do you dislike about the product?
Despite all the resources available, using the tool requires a very high level of knowledge from the user. This makes it difficult to use on a daily basis, requiring the help of consultants and training. Who are not easily found or made available.
What problems is the product solving and how is that benefiting you?
We are managing to map our business processes. Map possible risks and draw up plans to resolve them. The documentation generated is rich and available for users to consume.
A very good opportunity to manage business processes and regulations
What do you like best about the product?
Powerful and flexible with many options. Good support from the manufacturer. Adjustments to your own needs are relatively easy to implement.
What do you dislike about the product?
Customer requirements for the product take a relatively long time to be incorporated into development.
What problems is the product solving and how is that benefiting you?
We must make our employees aware of the binding regulations for our employees. We do this along the lines of business processes.
ARIS Review
What do you like best about the product?
Ease of use. Documentation and navigation on the same
What do you dislike about the product?
Nothing to complaing about the software. Neither about support
What problems is the product solving and how is that benefiting you?
Mapping specs
Now we can easily control many documenting and analysing processes
What do you like best about the product?
The best thing I found in Software AG ARIS is the simplicity of the tool and the large number of features provided for business process modeling. The ease to integrate it with other application soft wares such as the SAP has been the biggest advantage. The customer support has also been very great making the implementation process to be easy. With the help of ARIS, one can map and redesign the activities and it was a great benefit for us as it had increased the our effectiveness and minuses the mistakes in our procedures.
What do you dislike about the product?
The main problem in the usage of Software AG ARIS is the relatively high cost or acquisition and servicing. Some of the outstanding capabilities within the software might attract a very high price tag, which may not be easy on the finances. This has at times drawn funds away from other more important projects on the organization. Moreover, due to frequent updates, there may be issues of compatibility and this results in even system breakdowns and later the need to troubleshooting. These weaknesses have at times impounded our flow of work and enhanced the operating expenses.
What problems is the product solving and how is that benefiting you?
Software AG ARIS is the key tool that can be used in order to control business processes and direct the work of an enterprise architecture. It helps in documenting, analysing, and improving different processes where users find worthwhile information and illustrations for increase processes efficiency. This helps in arriving at strategic business decisions, reduces costs, time and conflicts, and fosters teamwork which in turn, leads to improvement in organizational performance.
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