Verint - Improvising your social presence across the globe
What do you like best about the product?
It makes it easy to manage and monitor social media channels and the audience connected to them. The realtime data for social events and the ability to trace back the history helps the organization to boost their online presence across the world
What do you dislike about the product?
The only disadvantage observed was using the search. It needs to improvise the search to showcase exact results for the specific term along with sentiment analysis.
What problems is the product solving and how is that benefiting you?
Verint Social Engagement improves to build the online presence of the company so that prospective clients across the globe can trust it's authenticity and brand value. The best part of the tool is to aggregate the data which helps to understand the expectations of the customers.
There are no comments to display