Plauti Data Management
PlautiReviews from AWS customer
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Plauti case duplication check
What do you like best about the product?
Solution is simple to understand, configurate and implement and does what what was promised.
Support provided during implementation was great.
Support provided during implementation was great.
What do you dislike about the product?
support during initial set up and finetuning was needed.
What problems is the product solving and how is that benefiting you?
Reduction of cases by finding dublicates and automatic merge these case.
Implementation Plauti Duplicate checker
What do you like best about the product?
That we can reduce the number of Cases coming into Service cloud and therefore agents have to search for earlier threads, so the whole story is in one place and therefore easier to manage.
Support was very good and prompt.
Support was very good and prompt.
What do you dislike about the product?
The somewhat complex settings to consider. The scenarios where a little hard to understand(Index grouping), so without support it is a little hard to self implement.
Needed a custom field to be able to granular make a filter to exclude merges happening in ceratain scenarios.
Needed a custom field to be able to granular make a filter to exclude merges happening in ceratain scenarios.
What problems is the product solving and how is that benefiting you?
Finding duplicate cases, by merging them based on the settings on the Case object. Saving Service Agents valuable time.
The most complete solution for duplicates in Salesforce
What do you like best about the product?
The ease of use, the quick processing time even with hundreds of thousands of records, and the tools and ability to have our end users participate in our efforts to keep a clean database.
What do you dislike about the product?
It can be expensive compared to the other tools, especially with price increases over the years, but the account rep/support staff was great in helping us out as much as they could.
What problems is the product solving and how is that benefiting you?
We have a "siloed" database, meaning each team has private contacts and related data that are only shared within their team, not the entire org. Because of this data model, duplicates happen very often. Duplicate check helps us keep it down to a minimum and also gives the user the power to assist us in the effort.
Duplicate Check - Custom Object Identification of Duplicates
What do you like best about the product?
Duplicate Check is great to identify duplicates in custom and standard Salesforce objects. The support team is very responsive when issues surface.
What do you dislike about the product?
The job we had configured broke and we had challenges getting it fixed. Support sent recommendations but ultimately we had to hop on a call to figure it out.
What problems is the product solving and how is that benefiting you?
Identification of duplicate records that were created in our Salesforce instance. We use the app to merge these records.
Very nice app what does what it needs to do. Support is even better!
What do you like best about the product?
The app does what it needs to do an Plauti keep working hard on improvements. Support is the best and fasted that i have encountered compared to other apps.
What do you dislike about the product?
Haven't discovered a downside yet. If there is something not possible in the UI it is often possible with custom apex.
What problems is the product solving and how is that benefiting you?
Duplicate management
App with lots of possibilities and good helpdesk
What do you like best about the product?
The app is easy to use and offers lots of possibilities and options. Also the helpdesk is very helpfull and fast answering questions and has lots of articles about the app. And frequently there are new release with new featurs.
What do you dislike about the product?
Because there are so many options it takes time to learn how to use the app efficiently.
What problems is the product solving and how is that benefiting you?
finding and combining contacts and other records in Salesforce.
Worked for our Salesforce over implementation
What do you like best about the product?
The Duplicate Check application helped us as our organization was overhauling our Salesforce environment.
What do you dislike about the product?
Before you purchase, just know there is still effort that you may need to put in to complete duplicate checks when you have thousands of potential dupes. There is automation that you can insert but you'll want to double check before you let the automation handle EVERYTHING.
What problems is the product solving and how is that benefiting you?
Removing duplicate records (Accounts and Contacts)
Plauti is outstanding!
What do you like best about the product?
Ease of use. The user interface is simple and intuitive, making navigating and understanding the tool's various features easy for us. Additionally, Plauti's powerful analytics and reporting capabilities provide valuable insights into our software systems, allowing us to identify and address issues quickly and efficiently.
What do you dislike about the product?
There is nothing to dislike about Plauti. It is a great tool; the company is fantastic to work with!
What problems is the product solving and how is that benefiting you?
Specifically, our favorite feature is customizability, allowing us to merge buttons for list views!
Great Tool
What do you like best about the product?
Very intuitive software. The setup was somewhat easy to navigate, and the platform worked well once you got the hang of it.
What do you dislike about the product?
Their support was lacking. Very friendly staff, but they were not very supportive. If they offered an option to buy support that would be something we would have looked into.
What problems is the product solving and how is that benefiting you?
It helped us remove duplicates and prevent more duplicates from coming through. Much better than the standard Salesforce dedupe tool.
Duplicate Check gets the job done
What do you like best about the product?
We use Duplicate Check to automatically identify identical records in our system and merge them. For that purpose, it does its job very well. The tool has a "set it and forget it" mentality.
What do you dislike about the product?
When creating jobs it is not possible to filter Objects by fields on their related records. To achieve our business needs with Duplicate Check we have to have fields and their values duplicated on multiple objects in our data model.
What problems is the product solving and how is that benefiting you?
We have a series of automated data loads that have new records upserted via apex classes/flows on a daily basis.
While the above works well in most cases, there are edge cases where the apex classes/flows insert unwanted duplicate records. We found Duplicate Check to be an easy-to-use tool that can automatically merge the duplicate records created en masse.
While the above works well in most cases, there are edge cases where the apex classes/flows insert unwanted duplicate records. We found Duplicate Check to be an easy-to-use tool that can automatically merge the duplicate records created en masse.
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