We use Red Hat Enterprise Linux (RHEL) to run our web servers and application servers, and in some cases database servers. It is our primary operating system, and the majority of our servers run Unix, especially Linux.
Red Hat Enterprise Linux for SAP with HA and Update Services 8.8
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Rhel Admin view
What do you like best about the product?
Stability, backporting of security updates.
What do you dislike about the product?
Graphical interface experience out of the box
What problems is the product solving and how is that benefiting you?
Support requirement
Distro with great support
What do you like best about the product?
The continuous updates and guarantees. Great support when issues pop up
What do you dislike about the product?
Sometimes behind the times with current tech stacks
What problems is the product solving and how is that benefiting you?
Biggest is stability. We need this.
RHEL User
What do you like best about the product?
Easy to use. Many application vendors support it. Reliable.
What do you dislike about the product?
Haven't found anything that I don't like yet
What problems is the product solving and how is that benefiting you?
using it to run jboss application that run insurance.
Environment is very customizable to my team's needs.
What do you like best about the product?
It's open source nature and the ability to modify as needed.
What do you dislike about the product?
Tends to be a lack of support in more consumer style uses such as games and mainstream apps.
What problems is the product solving and how is that benefiting you?
We use RHEL as an operating platform for our product.
Easy to deploy and maintain
What do you like best about the product?
I enjoy how easy the distribution is to install on various platforms, physical and virtual, and I appreciate the support from Red Hat, via knowledge base posts and direct ticket support. Red Hat is a great company with a great support team.
What do you dislike about the product?
Some of the licensing options can be confusing depending on your customer. E.g, private, defense, medical.
What problems is the product solving and how is that benefiting you?
Red Hat solves our problem of picking a unified operating system across multiple systems and customers. By using RHEL, we're able to hire support engineers with various backgrounds and use them to support multiple customers because RHEL offers a predictable and standard environment to work in.
Ensures security compliance and enables elastic growth with seamless scalability
What is our primary use case?
How has it helped my organization?
The virtualization in Red Hat Enterprise Linux (RHEL) benefits my company as the web servers and application servers allow us to grow and be elastic about our loads and costs.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps us solve everything, from security compliance to running the core infrastructure of the company.
My favorite feature of Red Hat Enterprise Linux (RHEL) is the virtualization.
I have been involved in Red Hat Enterprise Linux (RHEL) upgrades and migrations. We upgraded from version seven to nine recently, first from seven to eight, then to nine. Security requirements were a consideration when we were choosing Red Hat Enterprise Linux (RHEL) in the cloud.
The reason security was a consideration is that primarily we're dealing with the container section of Linux shops. The core of the OS cannot be touched or hacked, especially when it comes to financial transactions. When dealing with financial transactions, we need to keep certain aspects more secure, such as PCI compliance.
My team works directly with kernel patching on a monthly basis, and it's excellent; we always get the fixes for any vulnerabilities, which we have to keep up with based on the financial transactions. We need to keep up with the security patches.
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risks. While I don't have a specific number, Red Hat Enterprise Linux (RHEL) has definitely helped in being more stable than other operating systems. When we had other operating systems, we experienced a lot of general panic with infrastructures such as older HP-UX. Red Hat Enterprise Linux (RHEL) is definitely more stable than that.
What needs improvement?
Red Hat Enterprise Linux (RHEL) can be improved by making it lighter. By making it lighter, there should be versions for specific cases, for customers or images.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) since 2003.
What do I think about the stability of the solution?
My experience with Red Hat Enterprise Linux (RHEL) in terms of stability and reliability is excellent.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales with the growing needs of my company excellently, and that is one of the reasons we use it. We scale on a day-to-day basis using the virtualization, which allows us to add resources if we have a new client tomorrow.
Red Hat Enterprise Linux (RHEL) supports our hybrid cloud strategy as we have some legacy systems that we maintain both on-premise and elsewhere. We offer services that are not for the area where we work, which allows us to offer a better response to our clients that are further away, using Azure and different regions for them, so our Red Hat Enterprise server is closer to them instead of having it here.
How are customer service and support?
Every time we have to work on a case with customer service and technical support, the response is fast. Usually, I send the information, and they have something for me within hours, sometimes even minutes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have considered other solutions while using Red Hat Enterprise Linux (RHEL). We have different kinds of operating systems for different clients or solutions, and while we still prefer Red Hat Enterprise Linux (RHEL), our goal is to standardize between AIX and IBM.
We use Windows, which is challenging. We have AIX, which we run within the IBM Z environment. AIX is good, however, the hardware is not optimal, and there's a license for the hardware that is especially used for databases such as Oracle, where you need to license a whole mainframe just to run it.
What was our ROI?
From a technical point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) for me is interoperability and the ability to automate a lot of the processes, from scratch to day-to-day basis.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup costs, and licensing of Red Hat Enterprise Linux (RHEL) has been a journey. Licensing for on-premise was different; you have your license for the hardware you're using. When doing it for the cloud, it's more of a subscription-based system. It's been variable with different pricing; we still prefer the older way.
What other advice do I have?
On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) a ten.
JDs RHEL Review
What do you like best about the product?
Wide use, stability and customer support
What do you dislike about the product?
inexperienced users have a hard time learning and getting familiar with the OS
What problems is the product solving and how is that benefiting you?
Many applications and databases for the function of the business run on RHEL
Automation Engineer
What do you like best about the product?
I like the customization about the whole environment and every working part inside of it.
What do you dislike about the product?
I think that maybe it might be a little too intimidating to someone who has never dealt with the technology.
What problems is the product solving and how is that benefiting you?
An environment that we are able to curate for government servers
RH Enterprise Linux is super user friendly and easy to use for anyone at any level.
What do you like best about the product?
The flexibility, the stability, everything is consistent.
What do you dislike about the product?
Nothing, nothing has to change and should never.
What problems is the product solving and how is that benefiting you?
Platform Automation and Network Automation
Streamlined server management fosters smooth operations
What is our primary use case?
We run all of our servers on Red Hat Enterprise Linux (RHEL), specifically RHEL 8, and that's the production OS for all the servers in our farm.
What is most valuable?
The features of Red Hat Enterprise Linux (RHEL) streamline many things for us. Everything feels streamlined, smooth to use, and easy to operate, making it almost invisible without stressing about issues on the OS level. As essentially a sysadmin level engineer, I really appreciate the package manager. It's simple and easy to use, being the most straightforward part of using Red Hat Enterprise Linux.
What needs improvement?
I don't know how Red Hat Enterprise Linux (RHEL) can be improved. As a sysadmin level worker, everything I need to do, RHEL has been able to perform for me. I don't have a specific use case where I wish I had additional features, so I can't provide feedback on that. I'm not sure about how Red Hat Enterprise Linux (RHEL) could maximize or enhance any features. I don't really know anything Red Hat specific that's positive or negative that I can speak on. I'm not certain if Red Hat could smooth out the migration process from CentOS to Red Hat Enterprise Linux (RHEL). I think it's more internal stuff that needs to be ironed out rather than Red Hat having issues.
For how long have I used the solution?
I've been using Red Hat Enterprise Linux (RHEL) for around three to four years now.
What do I think about the stability of the solution?
There have been no issues with Red Hat Enterprise Linux (RHEL) stability and reliability. We haven't experienced any OS level reliability issues.
What do I think about the scalability of the solution?
The scalability of Red Hat Enterprise Linux (RHEL) has been excellent. Our recent hurdle was getting off of CentOS, but the scalability hasn't been an issue for us. It's been smooth sailing, just requiring the bulk work of migrating thousands of servers.
How are customer service and support?
I haven't engaged with customer support at Red Hat for any help.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not consider another solution before choosing Red Hat Enterprise Linux (RHEL).
How was the initial setup?
I'm not entirely sure at the moment about Red Hat Enterprise Linux (RHEL) upgrade or migration plans for what's ahead of us. We're just looking into the short term right now.
What about the implementation team?
Once our team got comfortable with Red Hat Enterprise Linux (RHEL), we purchased Red Hat Learning on the side. After our team was trained on Red Hat through the Red Hat Learning subscription, the combined learning experience provided by Red Hat delivered many technical skills needed to be a comfortable sysadmin.
What other advice do I have?
Everything has been running smoothly with Red Hat Enterprise Linux (RHEL). I don't have any previous criticisms that RHEL specifically has solved in our use case. I'm not well-versed in Red Hat Enterprise Linux (RHEL) built-in security features, so I can't comment on that aspect. I can't say if it has helped to mitigate downtime or lower risks specifically. Everything's so smooth with Red Hat Enterprise Linux (RHEL) that it's not something we really think about. We worry about other things rather than the OS level. I rate Red Hat Enterprise Linux (RHEL) 10 out of 10. I have not purchased Red Hat Enterprise Linux (RHEL) on the AWS marketplace.
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