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Reviews from AWS customer

121 AWS reviews

External reviews

1,130 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Anwer J.

Exceptional Reliability and Support for Enterprise Workloads

  • December 30, 2025
  • Review provided by G2

What do you like best about the product?
This is one of the best Linux distributions, offering regular updates and security patches that make it highly reliable. The support from the Linux team is excellent, and the Redhat community consistently provides outstanding assistance. In our experience, this system has managed our production workloads smoothly, with very few outages resulting from the regular upgrades performed by Redhat. This reliability has increased our confidence in using it within our enterprise environment, where we run important enterprise applications such as open source databases and Kubernetes services.
What do you dislike about the product?
Overall, migrating users from different operating systems, such as Windows servers or various Linux distributions like Ubuntu and OpenSuse, can be quite challenging.
What problems is the product solving and how is that benefiting you?
We can host various databases on different RHEL versions and run our enterprise applications, including open source password safe servers, without issues. These virtual machines also interact seamlessly with other services, such as cloud-native Kubernetes solutions like AKS and PaaS databases.


    Ashok kumar K.

RHEL: The Ultimate Enterprise OS

  • December 26, 2025
  • Review provided by G2

What do you like best about the product?
RHEL, is the best OS for enterprise use,
What do you dislike about the product?
log level, easy upgradeation like green/blue
What problems is the product solving and how is that benefiting you?
OS and vertialisation


    Rajesh M.

Patching and Vulnerability Issues Undermine an Otherwise Strong OS

  • December 26, 2025
  • Review provided by G2

What do you like best about the product?
It is better as compared to Windows Operating systems.
What do you dislike about the product?
Had issues with patching and vulnerability management.
What problems is the product solving and how is that benefiting you?
Helps me with hosting applications.


    Alfredo Barba

Using robust security and detailed documentation has improved our enterprise operations

  • December 23, 2025
  • Review from a verified AWS customer

What is our primary use case?

I use Red Hat Enterprise Linux (RHEL), and we have a couple of customers using OpenShift, the Kubernetes platform based on Red Hat, and also Red Hat Virtualization. My first contact with the Linux platform was with Red Hat.

What is most valuable?

The best features of Red Hat Enterprise Linux (RHEL) are its stability and the RPM, Red Hat Package Manager, which is perfect. They also deliver Satellite, a platform for updates. It is a very robust, excellent platform.

For me, and for every Linux distribution, the most important security feature in Red Hat Enterprise Linux (RHEL) is SELinux. Security is often misunderstood by others. SELinux is very important because it provides security for the kernel. Many people disable SELinux, but it is the most important and most misunderstood feature. People do not understand it. The updates and SELinux are very important to me. SELinux is very good, but it is complex, and I have seen many administrators disable it because instead of helping them, it causes trouble. For example, securing my NGINX configuration is a pain. It is a very good security option, but I would say it is excellent only if one is an expert.

Red Hat Enterprise Linux (RHEL) documentation is very good and very complete. Regardless of my opinion about the IBM acquisition, the documentation is excellent.

What needs improvement?

IBM committed two major mistakes with Red Hat. The first was destroying the CentOS project, which was a fork of Red Hat. The second was limiting the use of free options and restricting hardware to support Red Hat on just some limited hardware. One can use the system for free, but the statement is not entirely true because it is limited to a couple of virtual processors and I do not remember if it was 24 or 16 GB of RAM. If one goes beyond that configuration, one has to pay, and IBM is IBM. Many companies were in trouble because from one day to the next, IBM said they would no longer support CentOS and told them to move to another distribution. People had to migrate, and for that reason, there are Rocky Linux, AlmaLinux, and other Linux distributions that are trying to rise and taking advantage of that situation. Red Hat Enterprise Linux (RHEL) is just for corporate companies with money to waste on licensing.

Red Hat Enterprise Linux (RHEL) is very expensive. In the case of our customers, the couple of customers with OpenShift, they have enough money to license Red Hat. They bundle Red Hat with virtualization and OpenShift packages. However, it is not suitable for an SMB company. It is not payable or affordable. For me, it is very expensive.

For how long have I used the solution?

I use Red Hat Enterprise Linux (RHEL) a lot, though I do not remember the exact frequency.

How are customer service and support?

I have worked with Red Hat support, and it is very good because they have very good engineers. In Latin America, during my time, the support in Spanish was mostly provided by engineers from Argentina. In Colombia, I have worked with a couple of engineers from Colombia, and they were very good. I have not worked with support in English for Red Hat, only in Spanish with those engineers.

How would you rate customer service and support?

Positive

What other advice do I have?

My first Red Hat Enterprise Linux (RHEL) certification, Red Hat Certified Engineer, was for version 6, which was approximately 12 to 15 years ago.

I have tried Red Hat Enterprise Linux (RHEL) Image Builder and System Roles, and it is pretty good.

I would rate the support at an eight out of ten. My overall rating for this product is ten out of ten.


    Jyoti Prakash Y.

RHEL - Reliable, Secure, and Resource-Efficient Server Solution

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
It is more reliable and stable and secure as compared to Windows server or other os in production or client server enviournment.It works smoothly with low hardware resource.It has lots of builtin tools and services for server management.
What do you dislike about the product?
There is no much graphical interface as compared to windows server.
What problems is the product solving and how is that benefiting you?
Provide graphical interface.


    george v.

Powerful Scripting and Automation Capabilities

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
ability to write and run scripts, schedule automatic scripts (cron) and run command line unix commands
What do you dislike about the product?
slight variation with user management and changes/settings
What problems is the product solving and how is that benefiting you?
server communications/server session/login & file transfers


    Costica Florea

Hybrid cloud platform has simplified internal banking apps while supporting regulated environments

  • December 11, 2025
  • Review from a verified AWS customer

What is our primary use case?

The main use cases for Red Hat Enterprise Linux (RHEL) at the bank involve internal applications, as we do a lot of internal applications not exposed to clients.

What is most valuable?

From my perspective, the best features of Red Hat Enterprise Linux (RHEL) lie in its ease of use, especially compared to AIX, which has a lot of functionalities requiring extensive learning. It was easy for me to shift from AIX to Red Hat Enterprise Linux (RHEL).

Red Hat Enterprise Linux (RHEL) helps manage our hybrid cloud environment, but being a bank, we are highly regulated internally, so there is limited direct involvement with the cloud environment in Royal Bank cloud, which is Azure.

What needs improvement?

One area I see for improvement in Red Hat Enterprise Linux (RHEL) is in the documentation. I encountered some scarcity when looking for information regarding structure, commands, and administrative tasks.

For how long have I used the solution?

I have dealt with Red Hat Enterprise Linux (RHEL) for around 10 years, even when it was not part of IBM.

What do I think about the scalability of the solution?

My opinion of Red Hat Enterprise Linux (RHEL)'s scalability is that it was very easy.

How are customer service and support?

I would rate Red Hat's customer service or technical support as a 10, as my experience with all IBM products, including Red Hat Enterprise Linux (RHEL), has been very satisfactory all the time.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Red Hat Enterprise Linux (RHEL) is straightforward compared to AIX, which is more convoluted.

What other advice do I have?

I have experience with platforms like Linux, and I am also working deeply with MongoDB and Node.js, tools that I use constantly every single day.

I am familiar with Red Hat Enterprise Linux (RHEL), and here in RBC, we are a big IBM shop, currently using JBoss and Red Hat Enterprise Linux (RHEL) as part of our environment.

Red Hat Enterprise Linux (RHEL) is used for both cloud-based solutions and on-premises.

From a business value perspective, the business folks do not notice much difference between Red Hat Enterprise Linux (RHEL) and other distributions, as long as their application functions well, they are satisfied.

We utilize two cloud providers for Red Hat Enterprise Linux (RHEL) solutions, mainly Azure and also Amazon. I cannot answer how Red Hat Enterprise Linux (RHEL) was purchased, but I know we have it on both Amazon and Azure.

I would rate Red Hat Enterprise Linux (RHEL) a nine, as I find it satisfactory in various aspects.


    Information Technology and Services

Effortless to Use with Top-Notch Security

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and more security purpose we use
What do you dislike about the product?
Operational license is more when compared
What problems is the product solving and how is that benefiting you?
Best operation


    Verified User

Scalable, Secure, and Globally Reachable

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the scalability of Red Hat Enterprise Linux across our environment, which allows us a global reach.
What do you dislike about the product?
I find some elements of complexity and skills gap a bit challenging. It would be helpful if there was free training available for everyone.
What problems is the product solving and how is that benefiting you?
I use Red Hat Enterprise Linux for database hosting. It solves our security and resilience issues and offers scalability that provides us with global reach.


    John D.

Redhat Enterprise Linux has all the bells and whistles one could ask for.

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
We use RHEL for it's Enterprise-Grade stability, security and Long Term Support (10+ years).
What do you dislike about the product?
Dislikes for RHEL often center on it's cost, steeper learning curve for desktop/newusers, reliance on specific repos (EPEL), slower desktop performance and community friction.
What problems is the product solving and how is that benefiting you?
RHEL solves core enterprise IT problems by providing a stable, secure, and scalable foundation for hybrid cloud infrastructure, addressing challenges like security threats, operational complexity and skills gaps.