My main use cases include running our application in Red Hat Enterprise Linux (RHEL) since all our applications are based on a Red Hat server. Everything we use is Red Hat Enterprise Linux (RHEL).
Red Hat Enterprise Linux for SAP with HA and Update Services 8.8
Amazon Web ServicesExternal reviews
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Has improved deployment speed and weekly patching has strengthened system security
What is our primary use case?
What is most valuable?
As SecDevOps Lead, I drove the adoption of Red Hat’s Ansible Automation Platform, which transformed our deployment process. Previously, manual scripts led to inconsistencies and delays; now, we achieve consistent, error-free deployments in under 10 minutes. Weekly RHEL patching, integrated into our CI/CD pipeline, has strengthened our security posture—critical for meeting regulatory requirements. These improvements have directly supported our business goals of agility and reliability.
What needs improvement?
A key area for improvement is the ability to apply patches without requiring a full server reboot. This would minimize downtime for mission-critical applications. I’m actively evaluating Red Hat’s live kernel patching solutions and advocating for their adoption to further enhance our uptime and operational efficiency.
For how long have I used the solution?
I've been using Red Hat Enterprise Linux (RHEL) for almost seven years.
What do I think about the stability of the solution?
I assess the stability and reliability of Red Hat Enterprise Linux (RHEL) as good since I didn't see much downtime with the servers or any random problems coming up with Red Hat Enterprise Linux (RHEL). I would say it's good in terms of stability.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales well with the growing needs of my organization because whatever solutions we are trying, we are able to do in Red Hat Enterprise Linux (RHEL). It's coming along well.
How are customer service and support?
I evaluate customer service and technical support as something I'm not sure about because I didn't directly work with them.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I didn't consider any other solutions before Red Hat Enterprise Linux (RHEL), and I haven't used any other solution to address similar needs.
How was the initial setup?
My experience with deploying Red Hat Enterprise Linux (RHEL) is nice, but I didn't deploy anything from a Linux perspective. Overall, I think it's a nice experience that I have with Red Hat.
What about the implementation team?
When it comes to managing my Red Hat Enterprise Linux (RHEL) systems for provisioning and patching, it has come up well over the years. Before, I think it took a lot of time to provision a server and patch it, including securing and hardening the server. Nowadays, it's very easy. I didn't work directly, but I have provisioned.
What was our ROI?
I feel that we've seen ROI since I'm not involved in purchasing, but I can feel that it's a good ROI.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, including cost and licensing, is that I'm not sure.
Which other solutions did I evaluate?
I haven't expanded any usage of it, apart from using Ansible and Red Hat Enterprise Linux (RHEL).
What other advice do I have?
My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features when it comes to simplifying risk reduction and maintaining compliance is that it's pretty good from what I've heard when I talk with the team, even though I'm not directly working on that.As for my upgrade and migration plans to stay current, we recently upgraded to Red Hat 8. If we want to do another Red Hat 10, it's good.Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk as it allows provisioning servers very easily. In case the servers go down, it comes up very fast as well.I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as very good. Recently, I had a walkthrough of a trial, and it's pretty much simplified and whatever we need is there.My advice to other organizations considering Red Hat Enterprise Linux (RHEL) is to just use it. It's easy. I gave this review a rating of 10.
Red hat enterprise linux review
2. Performance is best as compare to any other operating system even if we allocate minimum required resources like cpu ram etc
3. Used in almost every organisation to host most of the mission critical applications as rhel providers performance, security and free to use.
2. Creating repository removes the packages dependency and installing packages without subscription is difficult.
3. If audit happens removing vulnerabilities and updating packages without subscription is so much difficult.
4. Making changes in the /etc configuration files and restarting any service as per need when selinux is in enforcing state is difficult.
5. Allowing ports and services when firewall is in on state is difficult.
2. We can use and host mission critical applications free of cost since red hat is free where and we can use windows server free trial for only 180 days. For rhel we only need expert guy who can manage the entire rhel infra.
3. Since source code of rhel can be changed and we can do any customisation in rhel it is much much secure than windows so no need to buy any antivirus for rhel.
4. This is very much more stable os as compare to windows server
RHEL review from an MSP perspective
A Reliable Enterprise-Grade Linux OS
RHEL Experience
Enables consistent networking performance and increases uptime while supporting collaborative problem-solving
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) are Virtual Desktop Interface (VDI) for the server, supporting Telco work workflows, manufacturing software for manufacturing, and travel software. I have a huge base for what we're targeting around AWS or Red Hat solutions.
What is most valuable?
I favor the network manager feature of Red Hat Enterprise Linux (RHEL); I appreciate the versatility and flexibility of network manager. I appreciate that we can make super-fast modifications to networking solutions, and I value the support for IPv6.
I also value the support for working with the community very specifically. Bringing the solutions we need for customer problems to reality tends to result from our conversations with Red Hat. Normally, if I need help making a customer experience better, I can have a conversation with the business teams at Red Hat, and then we can find a collaborative solution.
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk; although it's hard for me to say that I really understand it outside of an analyst report, I can say that I truly believe it has increased uptime based on my experience.
There's a consistency, and my example is that I trust the kernel and the quality engineering, which leads me to more favorable results in places where other distributions might make changes that slow down my networking or storage network in unpredictable ways.
What needs improvement?
For a new release of Red Hat Enterprise Linux (RHEL), the main improvement could be in the pricing models, particularly understanding how to better present those pricing models in a more predictable manner. It is very difficult from a partner perspective to figure out how to position software to a customer when the pricing may or may not be competitive, so that's my biggest 'how could I fix this?' question.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for 25 years.
What do I think about the stability of the solution?
When assessing the stability and reliability of Red Hat Enterprise Linux (RHEL), I can say that on every operating system, there are always exceptions and new issues to fix.
However, if I have software validated for RHEL, I know I can expect a certain level of certainty that issues will be ones that have either never been seen before or are the result of our new approaches.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) by itself scales incredibly. However, the problem tends to arise where increased consumption raises total costs.
As the total cost increases across the operating system distribution, my requirements for support decrease, making it difficult to gauge a return on investment, which complicates the situation for me as a representative of an entire fleet.
How are customer service and support?
I would evaluate customer service and technical support as generally positive; I've never had a problem with my support. Sometimes, individual support agents might not know what they're discussing or misunderstand the question, possibly due to my clarity or other factors. I would say that it is at least at the same level or better than any support group I've ever engaged with in technology.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to adopting Red Hat Enterprise Linux (RHEL), I was using another solution within the RHEL family. I often test workloads using Fedora or CentOS as a foundation and then move those production workloads to Red Hat.
How was the initial setup?
My experience with pricing, setup costs, and licensing has been confusing; it feels different every time. The complications often arise from being unable to predict exactly what is necessary for a deployment, as the build-out and sales cycles are significantly more complex.
What was our ROI?
I have most definitely seen a return on investment with Red Hat Enterprise Linux (RHEL); I don't think my job would exist if there wasn't a return on investment.
Which other solutions did I evaluate?
By policy, I am required to use Amazon Linux for everything, however, by necessity, I am replacing that with Red Hat solutions where we have space during my evaluation process.
What other advice do I have?
My business relationship with Red Hat is that I am a Partner.
The knowledge base offered by Red Hat Enterprise Linux (RHEL) is still hard to search, but I recognize that AI is probably making that easier during this period. I think Lightspeed is an important part of our structure for interacting with the knowledge base information, and I look forward to making that work better.
I typically advise other organizations considering Red Hat Enterprise Linux (RHEL) by asking how important their workload is to them. I question what happens if it goes down and how much time they have to spend fixing it. If they value that aspect, then it's their choice to determine their path.
My biggest question often relates to how much they would pay to replace the community, and if they are willing to understand the significant number of partners and open-source champions contributing to Red Hat, they will see how that community cannot be replaced in terms of how software fits their business needs.
I rate Red Hat Enterprise Linux (RHEL) ten out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Ease of managing workloads and saving time with effective infrastructure automation
What is our primary use case?
We use Red Hat Enterprise Linux (RHEL) for our workloads, DevOps and SRE workloads, to manage our application and CI/CD pipeline runs.
We use Red Hat Enterprise Linux (RHEL) in our DevOps and SRE workloads for DevOps and CI/CD pipeline runs and also for managing our infrastructure.
We mostly use Red Hat Enterprise Linux (RHEL) to automate our infrastructure, and we use it to automate our image cataloging and all those things.
What is most valuable?
The best features Red Hat Enterprise Linux (RHEL) offers are that it is very easy to use, and the commanding is also straightforward. It's easy to install, easy to configure, and easy to manage all aspects.
When we need to install or upgrade our version of Red Hat Enterprise Linux (RHEL), we have straightforward commands. Using the DNF command, we execute the commands. When we upgrade the OS version, it is without downtime. We can run that in minimal time.
Red Hat Enterprise Linux (RHEL) has positively impacted our organization because all of our enterprise applications run on Red Hat RHEL only, which is the enterprise version. For our application runs and application connections, we use Red Hat, which is very helpful for managing our entire application.
We have very minimal downtime, which is beneficial for us. We can improvise our application connectivity and interconnection. Everything performs exceptionally well.
What needs improvement?
As of now, there are no notable things to advise, from my understanding. As per customer interaction, Red Hat Enterprise Linux (RHEL) listens, every word is counted, and it is improved. At this point, everything performs as expected.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for almost five-plus years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) is always stable, and I definitely recommend choosing RHEL.
What do I think about the scalability of the solution?
In terms of scalability, reliability, and application upgradation, I am satisfied with Red Hat Enterprise Linux (RHEL).
How are customer service and support?
The customer support is very interactive and provides quick responses. It is very helpful for us to improve our system.
How would you rate customer service and support?
Positive
How was the initial setup?
When we need to install or upgrade our version of Red Hat Enterprise Linux (RHEL), we have straightforward commands. Using the DNF command, we execute the commands.
What was our ROI?
In terms of investment, we have saved both time and money.
In terms of hourly and weekly savings, we save almost six to seven hours per week with Red Hat Enterprise Linux (RHEL). This is based on user experience, deployment, configuration, and high availability perspectives.
What's my experience with pricing, setup cost, and licensing?
At the enterprise level, the pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) is as expected. It's quite standard - not very high, not very low. It's appropriate because the support is provided within and depends on our SLO and SLA.
What other advice do I have?
Everything is set as expected, which is quite good. We are also expecting the same kind of support from Red Hat. All aspects look good.
On a scale of 1-10, I rate Red Hat Enterprise Linux (RHEL) a 9.5.
Administer Linux servers efficiently for three years with fewer outages
What is our primary use case?
For administering Linux servers, my main use case for Red Hat Enterprise Linux (RHEL) is focused on day-to-day tasks.
I used Red Hat Enterprise Linux (RHEL) on newly deployed on-prem VMs for the company I work for, which adds to my use case.
What is most valuable?
Stability definitely stands out to me as one of the best features Red Hat Enterprise Linux (RHEL) offers.
What makes Red Hat Enterprise Linux (RHEL)'s stability stand out for me is that I've noticed it's very error-prone, which I appreciate.
Since using Red Hat Enterprise Linux (RHEL) instead of Ubuntu, my organization has seen more stability in our infrastructure.
I noticed fewer outages and less downtime as specific outcomes since we began using Red Hat Enterprise Linux (RHEL).
What needs improvement?
I appreciate Red Hat Enterprise Linux (RHEL) the way it is right now, and I believe it can be improved but have no specific requests.
If I had to imagine one thing that could be even better about Red Hat Enterprise Linux (RHEL), it would be more information in the man pages.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for three years now.
What do I think about the stability of the solution?
In my experience, Red Hat Enterprise Linux (RHEL) is indeed stable.
What do I think about the scalability of the solution?
Scalability for Red Hat Enterprise Linux (RHEL) is excellent; it can easily grow with my organization's needs, making it easy to add more servers or resources as needed.
How are customer service and support?
I have interacted with Red Hat's support team, and I find their customer support to be pretty much okay.
On a scale of 1 to 10, I would rate the customer support for Red Hat Enterprise Linux (RHEL) a nine.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before switching to Red Hat Enterprise Linux (RHEL), we used Ubuntu, but we decided to make the switch because of stability.
What was our ROI?
I think Red Hat Enterprise Linux (RHEL) saved nearly 20 or 30% of our money, indicating a positive return on investment.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) was straightforward, without facing any challenges.
Which other solutions did I evaluate?
Before choosing Red Hat Enterprise Linux (RHEL), we evaluated SUSE, but we preferred RHEL for its more stable ecosystem.
What other advice do I have?
My advice to others looking into using Red Hat Enterprise Linux (RHEL) is to examine its ecosystem.
My company doesn't have a business relationship with Red Hat beyond being a customer.
I was offered a gift card or incentive for this review.
I don't have any additional thoughts about Red Hat Enterprise Linux (RHEL) before we wrap up.
On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) a ten overall.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Patching capacity transforms infrastructure management
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) are server virtualization.
How has it helped my organization?
It allows us to stay more in line with our mandates.
What is most valuable?
What I value the most about Red Hat Enterprise Linux (RHEL) are the patching capacity and the patching capacity with Ansible. The patching capacity of RHEL has improved my company significantly. It allows us to stay more in line with our mandates for our infrastructure. I assess the knowledge base offered by RHEL as fantastic.
Security requirements were a consideration when choosing the solution. We liked that the patching rules were straightforward. We've had good experiences with provisioning and patching.
It helps support risk reduction and maintain compliance. The user interface is very intuitive.
We'll be migrating more to RHEL 10. Some in our environment are still in RHEL 7.
It's helped us mitigate risk. Any time we've had to do a patch update, the patch time is minimal. The risk reduction has been significant.
The knowledge base offered by RHEL is excellent.
What needs improvement?
Even though I don't have complaints, I would like them to focus even more on what they're doing with Lightspeed and the AI assistance, so they could look more into that.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for three years.
What do I think about the stability of the solution?
I have never had any problems with the stability and reliability of the Red Hat Enterprise Linux (RHEL) platform.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) helps me solve pain points by being more scalable.
How are customer service and support?
I have not yet had any experience with customer service and technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have not used another solution before choosing Red Hat Enterprise Linux (RHEL), nor are we considering another solution; we've been staying a RHEL shop.
What was our ROI?
From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is that it's very easy to scale up with regards to patching and updating.
What's my experience with pricing, setup cost, and licensing?
I really dont have much to do with the licensing aspects.
What other advice do I have?
The advice I would give to other companies considering Red Hat Enterprise Linux (RHEL) is to seriously look into it and really not be too stuck or hung up on one single platform, and explore your options.
I rate RHEL a nine out of ten.
Automates processes effortlessly through human-friendly interfaces
What is our primary use case?
I am the backend support for RHEL. We develop the stage for the application user.
How has it helped my organization?
Red Hat Enterprise Linux (RHEL) has benefited my company greatly because it is open source, making it very helpful to adopt.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps us solve pain points because every script and everything in RHEL is very human-friendly. We can automate processes, make changes according to our needs, edit files, add directories, and implement any modifications. Even in the RPMs, we can make changes according to our application needs, which is very helpful for us.
One of the features I appreciate most about Red Hat Enterprise Linux (RHEL) is its user-friendly interface. We have been using it continuously for this reason. As they are automating processes and introducing new methods, especially in RHEL 9, I thoroughly enjoy using the platform.
What needs improvement?
The GUI mode of Red Hat Enterprise Linux (RHEL) needs to be improved compared to the CLI mode.
For how long have I used the solution?
I started using Red Hat Enterprise Linux (RHEL) at the beginning of my career. I have worked with RHEL versions 3, 4, 5, 6, 7, and 9. We will begin using RHEL 10 very soon.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) has not helped me to mitigate downtime and lower risks.
How are customer service and support?
I have experience with customer service and technical support from Red Hat. When we encounter issues, we open a ticket with Red Hat, and they provide very good solutions.
How would you rate customer service and support?
Positive
How was the initial setup?
When it comes to provisioning and patching Red Hat Enterprise Linux (RHEL) systems in our environment, we use Red Hat Satellite to carve out the image. We build our own image from Red Hat Satellite.
What about the implementation team?
I have been involved in Red Hat Enterprise Linux (RHEL) upgrades and migrations from on-premises to the cloud. The migration process was straightforward without any difficulties. We performed both hot migration and cold migration successfully.
What other advice do I have?
Reliability is key with Red Hat Enterprise Linux (RHEL), and the backend support from Red Hat is awesome. It is much easier to develop our own environment through Red Hat Enterprise Linux (RHEL) compared to other platforms such as Windows or Ubuntu. It is very human-friendly and easy to manage.
My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security for simplifying risk reduction and maintaining compliance is that, compared to other vendors such as Ubuntu and Debian, Red Hat is more familiar with these aspects. We love to use RHEL.
Overall, I would rate Red Hat Enterprise Linux (RHEL) a ten.