Our main use cases for using Red Hat Enterprise Linux (RHEL) revolve around building managed services, as all of our Linux workload runs on Red Hat, and there isn't a different Linux distribution in our company. For most customers, it really depends, as we handle all kinds of business applications basically.
Red Hat Enterprise Linux for SAP with HA and Update Services 8.8
Amazon Web Services | v20250702Linux/Unix, Red Hat Enterprise Linux 8.8 - 64-bit Amazon Machine Image (AMI)
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Solid OS RHEL
What do you like best about the product?
Stability on power of Linux with enterprise support.
What do you dislike about the product?
Nothing to be disliked about Red Hat Enterprise Linux.
What problems is the product solving and how is that benefiting you?
Red Hat Enterprise Linux provides best in class Linux operating system.
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Provide secure and easy to configure environment for software development
What do you like best about the product?
I like RHEL for the flexibility that it provides with using other open source tools. It also provides great security using SELinux contexts and firewall configurations.
What do you dislike about the product?
It may not be friendly for first time users. There is a lot of configurations that are handled through command line and knowing the file system structure.
What problems is the product solving and how is that benefiting you?
RHEL is providing the base operating system needed for running our applications. We are able to secure the system with firewalld policies, SELinux contexts. The capability of running as read only on the file system adds another extra layer to security to prevent malicious changes to configuration files.
Great Experience with RHEL
What do you like best about the product?
Gives me a common OS that I can use for any of my needs
What do you dislike about the product?
It was initially difficult to get used to but now it is my preferred OS
What problems is the product solving and how is that benefiting you?
It allows me to make a specialized OS that only has what it needs to work.
Support for managed services has optimized operations and strengthened security compliance
What is our primary use case?
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps us solve pain points by allowing us to offer support for our managed services, including very high service-level agreements in terms of availability and everything around CVEs, which is also what most of our customers are interested in. The features of Red Hat Enterprise Linux (RHEL) will benefit our company by addressing certain customer use cases we haven't explored yet, particularly with functionality rollbacks and making patch management a bit easier. As we are moving a lot to cloud-native technology, having a similar approach for our Linux operating system as we have for cloud resource orchestration containers is very useful, especially since the German market is a bit slower than the US market.
To manage our Red Hat Enterprise Linux (RHEL) systems regarding provisioning and patching, we use Ansible and also Red Hat Satellite as we are a Red Hat partner, and we are very satisfied with that management experience.
I am really excited about the new Red Hat Enterprise Linux (RHEL) 10 and the Image Builder, which are the features I most appreciate and am definitely going to check out.
We consider security requirements a top priority due to the highly regulated nature of the German market and the sectors we work with, including automotive and financial institutes, so it really depends on the customers, however, having a secure operating system is crucial.
Red Hat Enterprise Linux (RHEL) supports our hybrid cloud strategy by allowing us to deploy virtual machines in both clouds without really feeling the difference between a private or public cloud.
The knowledge base offered by Red Hat Enterprise Linux (RHEL) is pretty good and we use it heavily. We also contribute to it by raising issues so that they may be solved and verified.
What needs improvement?
Red Hat Enterprise Linux (RHEL) could be improved slightly even though the new RHEL 10 just came out and there are many helpful features in it. For instance, while Image Builder is good, improving the image mode could be beneficial, although it might have already been improved in RHEL 10.
Additionally, for using third-party software, such as security scanners or patch management systems not from the Red Hat family such as Azure Patch Management, sometimes there could be improvements regarding support, as it can take a year or one and a half years to receive support for certain RHEL major versions, so partnerships on the Red Hat side and collaborations with Microsoft would help.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) internally for our managed services functions and for our customers since it became available. We are a partner of Red Hat where we do consultancy and resell RHEL and Red Hat Ansible, making the answer to this question complicated since we have been using it for about five and a half years.
What do I think about the stability of the solution?
The stability and reliability of Red Hat Enterprise Linux (RHEL) are very good.
What do I think about the scalability of the solution?
Regarding scalability, Red Hat Enterprise Linux (RHEL) scales very well for our company needs.
How are customer service and support?
Customer service and technical support for Red Hat Enterprise Linux (RHEL) are very good, as we are a platinum partner with some benefits. That said, even the regular customer support is most of the time very sufficient.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use another solution before Red Hat Enterprise Linux (RHEL) in my company.
How was the initial setup?
My overall experience when deploying Red Hat Enterprise Linux (RHEL) is simple.
We deploy RHEL in both the cloud and on-premise, utilizing a hybrid cloud strategy.Security requirements are definitely a consideration when choosing Red Hat Enterprise Linux (RHEL).
I have been involved in upgrades or migrations of Red Hat Enterprise Linux (RHEL), especially during the significant shift from RHEL 7 to 8, which included many upgrades and migrations.
We have many customer projects where customers use us as consultants to migrate from other Linux distributions.
For the Red Hat internal migrations, we use the tool 'convert2rhel' all the time.
What was our ROI?
The biggest return on investment when using Red Hat Enterprise Linux (RHEL) is stability, which benefits both us and our customers, since we do not have to use as many human resources to administer those machines.
What's my experience with pricing, setup cost, and licensing?
I don't have too much to complain about pricing, setup costs, and licensing since we handle everything via a distributor in Germany and we work closely with them on Red Hat Enterprise Linux (RHEL).
Which other solutions did I evaluate?
I did not consider another solution while using Red Hat Enterprise Linux (RHEL).
What other advice do I have?
I would rate Red Hat Enterprise Linux (RHEL) a nine out of ten. To make it a ten, improving the ecosystem with more support from third-party software would help.
Which deployment model are you using for this solution?
Hybrid Cloud
Review Red Hat Enterprise Linux
What do you like best about the product?
Secure, meets compliance, works in enterprise environments
What do you dislike about the product?
quite a steep learning curve for beginners
What problems is the product solving and how is that benefiting you?
Meets security compliance issues and is quick and easy to deploy virtually in the cloud
We use RHEL systems
What do you like best about the product?
Stability, and performance. Patching is fairly easy
What do you dislike about the product?
complex at first, but once up to speed with sys admin work, they are very reliable
What problems is the product solving and how is that benefiting you?
Reliable server OS
Significantly improves maintainability and provides enterprise-ready stability
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) now are mostly traditional workflows, web applications, and web servers.
How has it helped my organization?
Red Hat Enterprise Linux (RHEL) has benefited my company by offering great features such as Satellite and all the enterprise features that provide us value, which enables stability and maintainability.
What is most valuable?
Red Hat Enterprise Linux (RHEL) has helped me solve pain points by providing significant maintainability compared to other Linux distros.
It is very stable and enterprise-ready, giving me substantial stability and manageability.
Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risk significantly.
With Satellite and everything else, we can effectively control which patches go to specific servers and reduce risk with different CVEs and insights, providing us with substantial control.
We manage our Red Hat Enterprise Linux (RHEL) systems using Satellite, which works really effectively, and we also use Ansible Automation Platform.
My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features shows many cool features in the new version. From what I have used in 8 and 9, there are good features such as built-in firewalls.
What needs improvement?
Although SELinux is complex as it does a lot. I cannot fully understand it, so that could be simplified. The only thing that I really have difficulty with is SELinux, so perhaps there is room to make it more accessible.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for approximately ten years.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) has been able to scale to the growing needs of my company. We are not a huge company, so it works effectively.
How are customer service and support?
The customer service and technical support for Red Hat Enterprise Linux (RHEL) is pretty good. We have used them extensively and they work effectively.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before choosing Red Hat Enterprise Linux (RHEL), we were using legacy systems running on AIX, but all new implementations are now on RHEL. The main difference between AIX and RHEL is the support from third-party applications. When installing third-party applications, there is always support for RHEL and almost never support for AIX.
How was the initial setup?
I would describe the experience of deploying Red Hat Enterprise Linux (RHEL) as really easy. It is similar to other systems, and I am really excited to explore Red Hat Enterprise Linux (RHEL) 10 and try Image Builder.
What was our ROI?
The biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the manageability we receive, with numerous features in the packages that free up substantial time from the operations side of things.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup costs, and licensing for Red Hat Enterprise Linux (RHEL) are within normal operating system pricing ranges.
Which other solutions did I evaluate?
While using Red Hat Enterprise Linux (RHEL), I did consider other solutions. There are always many other options, such as another RHEL distribution, but RHEL is the only one that has extensive support for numerous other systems.
What other advice do I have?
We have not fully implemented Ansible Automation Platform yet, but we are starting to integrate it and we really appreciate it.
I would rate Red Hat Enterprise Linux (RHEL) from one to ten overall as probably a nine.
Which deployment model are you using for this solution?
On-premises
redhat
What do you like best about the product?
Easy to use, harden environment and customer support
What do you dislike about the product?
sometimes the yum update breaks due to the different rpm packages. Makes it hard to resolve at time.
What problems is the product solving and how is that benefiting you?
hardening of the environment
Its Stable and very easy to work with it
What do you like best about the product?
customer support is very good and always very helpful
What do you dislike about the product?
North America support team is very problem some
What problems is the product solving and how is that benefiting you?
our IT uses completely Linux OS
Convenient UNIX for testing
What do you like best about the product?
Comes with tools like cockpit and firewall
What do you dislike about the product?
Having to patch security errata from time to time becomes annoying
What problems is the product solving and how is that benefiting you?
We use RHEL for testing our software
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